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Pointe Hilton Squaw Peak Resort

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Pointe Hilton Squaw Peak Resort
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3,271 Reviews from our TripAdvisor Community

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There are newer reviews for Pointe Hilton Squaw Peak Resort
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Showing 3,161: English reviews
Phoenix
Reviewed 13 July 2015

I have stayed at this hotel twice and will not be returning there. The service received left much to be desired, especially considering the amount that was paid for the rooms. The food options also did not meet the level of variety that other hotels offered and caused me to need to drive elsewhere to eat after my daily meetings.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
7Thank Darnetta S
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

Hello Darnetta S, Thank you for taking the time to share your feedback. I am truly sorry to hear our service and culinary options fell below your expectations. I would welcome the chance to further discuss your experience in more detail so I can fully understand where we have opportunities for improvement. Regards, Jon McFarland

Tacom, United States
Reviewed 13 July 2015

Pretty good overall. Minus the BASEBALL Team that came. These were JR. HIGH kids, yet their coach was visibly drinking at the pool and the kids were rowdy and exceptionally loud. Towels and personal belongings were disappearing at the pool. Security came four or five times, told them to quiet down and they didn't. Finally at 11:15pm they were kicked...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Donna G
El Paso
Reviewed 13 July 2015

Concierge services with bike rentals, jeep tours, and Pointe-to-Pointe shuttle services. Restaurants services from the Hole-in-the Wall and Rico's American Grill were excellent. Activities in the Hole-in-the Wall River Ranch, the Tocasierra SPA, Salon, and Fitness Center for adults and Coyote Camp-Kids for children services were excellent.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Yvonne L
Tucson
Reviewed 13 July 2015

I booked a mini vacation for my family the hilton hotel had evertything we needed and wanted for our weekend get away. The kids loved the pools, slides, lazy river and room. Everyone was so nice and helpful. I highly recommend this beautiful hotel for any type of stay. I plan on returning for a romantic get away with my...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Rosana R
Reviewed 13 July 2015

The casita we rented definitely needs updating; service was slow. Check in at 4 p.m. and our reservation was not ready; plus, our reservation we made over the phone was not the same as we received and ended up costing $100 more per night than expected.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
5Thank heidibrookk
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

Hello heidibrookk, Your feedback is appreciated. Please accept my apologies for the delayed check-in. Regarding the increased rate, I'm not certain as to how that could have happened without your consent, but I would be happy to investigate . You may contact my office directly at 602.997.2626 to further discuss. Thank you again for sharing your review. It is my...

Las Cruces, New Mexico
Reviewed 13 July 2015

Great place to take a family. We enjoyed the service at the pool and the casita was cozy, private, and in an area of the property that more secluded. The water park was fun and we especially enjoyed the service there. Drinks and food served to you right at your chair.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Wallace F
Phoenix
Reviewed 13 July 2015

The River Ranch experience is family fun. Great value for the money. Rooms are dated, but with poolside fun like this, who will be in the room anyway? The lazy river is a great way to escape the HEAT :)

Review collected in partnership with Hilton Hotels & Resorts
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Thank Wesley B
san diego
Reviewed 13 July 2015

We waited for over 2.5 hrs for our confirmed room w/early check in confirmed from our 6hrs + driving trip from San Diego, CA with three little ones in the car. You would think that they should prioritize and clean our room first but NO, they failed miserably.

Review collected in partnership with Hilton Hotels & Resorts
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3Thank Jeffrey V
Seneca
Reviewed 13 July 2015

Clean and well kept resort hotel. The water park and mini golf were very nice and kept us entertained. Received a free room upgrade to an Ambassador Suite - huge room! In a great location to PHX and downtown Phoenix.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ben J
Fresno, United States
Reviewed 13 July 2015

This is an amazing property and place to stay. I was provided an outstanding room and loved the overall level of service from everyone at the Hilton. From the desk receptionist to the folks meeting you at the door they were amazing and offering top service!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled into the slopes of the Phoenix North Mountains with a Spanish-Mediterranean design, the Pointe Hilton Squaw Peak Resort offers one of the most unique Southwestern experiences in the country. Located on 27 acres, the property is bordered by 3,000 acres of scenic Sonoran desert in the adjacent mountain preserve and features 563 all-suite accommodations, including nearly 80 large casitas. The Pointe Hilton Squaw Peak Resort, known for its family-friendly experience, offers several outdoor activities and features the River Ranch with four acres of shimmering pools, cascading waterfalls, tennis and basketball courts and the Coyote Camp, the resort's lively kids' center. Additional highlights include unique dining experiences at Rico's American Grill and Hole-in-the-Wall, and luxurious services at its fitness centre and Tocasierra Spa and Salon. ... more   less 

Additional Information about Pointe Hilton Squaw Peak Resort

Address: 7677 North 16th Street, Phoenix, AZ 85020-4434
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM576 - RM1,399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pointe Hilton Squaw Peak Resort 4*
Number of rooms: 563
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotwire, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, Jetsetter and HotelQuickly so you can book your Pointe Hilton Squaw Peak Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pointe Hilton Squaw Peak Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Squaw Peak Resort
Phoenix Hilton
Hotel Style:
#6 Top resorts Hotel in Phoenix
#9 Spa Hotel in Phoenix
#14 Luxury Hotel in Phoenix
#43 Business Hotel in Phoenix
#50 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Pointe Hilton Squaw Peak Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 queen casita for a big rooftop patio”
paurora, 19 Apr 2017 | Read review
“3125 was small, very dark, and no mini fridge or microwave”
Wisconsin_Fun_Mom, 19 Apr 2017 | Read review
“The North Pointe suites are quieter, but a further walk to the River Ranch and lobby.”
apappaslaw, 18 Apr 2017 | Read review
“Stay away from parking at the rear of building 2, under the trees.”
F1195DQalank, 16 Apr 2017 | Read review
“Casitas are closer to River Ranch Waterpark”
, 16 Apr 2017 | Read review
5 of 5