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All reviewsfull kitchenphoenix airportfront deskbedroom suitechinese cultural centeramerican airlineswork spacethe shuttle driverfree breakfaststayed one nightoatmealhot tubnight stayan early morning flighthome away from homerooms were very cleanan extended stay
Reserved the two bedroom suite because we were traveling with my elderly parents. Mom uses a walker. We've stayed at residence inns before and room sizes were fine but this two bedroom was small. The room we had I could barely walk around the bed....More
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded 3 days ago
Thank you for taking the time out to leave your feedback. We have shared your feedback with the appropriate hotel teams.
I really had high hopes for this hotel. I struggle to find ones in the Phoenix area with hot tubs. This one had it, so we tried this hotel. It was also very close to the OASIS Hospital where my wife was to have surgery....More
Thank Bryan B
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded 3 weeks ago
Dear Bryan B,
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
Front Office Manager
Phoenix Airport Residence Inn
The Residence Inn in Phoenix near the airport is a nice hotel that is conveniently located, has an airport shuttle service, and is clean. The rooms are in separate buildings and not joined. This wouldn’t be a bad thing but it is difficult to get...More
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded 19 April 2018
Thank you for taking the time to leave your feedback. It was a pleasure connecting with you via email. Thank you again for your feedback, we hope to see you again soon.
Spent the night in their two bedroom suite with my family, which were very adequate. Gave us early checkin which was nice. Breakfast was very satisfactory, with multiple options, great gravy with the biscuits and gravy.
Only downside, and not the hotels fault, was our...More
Thank Nick J
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded 15 April 2018
Dear Nick J,
Thank you so much for taking the time out to leave your feedback. We are so pleased to have hosted you and your family and hope to see you back on your next trip to Phoenix.
Friendly staff, decent breakfast. A tad bit weird building layout. Easily accessible and quick to airport. Rooms do not come with hair dryers (must be requested), there are no ice machines (also must be requested).
Thank Samantha S
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded 5 April 2018
Dear Samantha S,
Thank you so much for staying with us at the Residence Inn Phoenix Airport and sharing your feedback. We hope to see you back on your next trip into Phoenix.