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Phoenix Airport Marriott

Booking.comUS$170*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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380 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Alexandria, Virginia
Reviewed 17 March 2016

As has been noted in other reviews, the guest rooms definitely need a refresh. The decor and finishing are like a throwback to the 1980s! The meals I had in the Red Rim Bistro and from catering were actually better than you might expect in a hotel, especially one near the airport. I want to particularly commend Brian, who drives...

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Helpful?
5Thank MKT30
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi MKT30 - Thank you so much for the kind comments about Brian, I'm also glad to hear you enjoy the service and dining experience at the Red Rim Bistro. We too feel the hotel needs a refresh and are in the early planning stages of a renovation. Thank you so much for staying at the Phoenix Airport Marriott. Safe...

pa
Reviewed 15 March 2016 via mobile

I am a frequent rewards member so I try to stay at mariotts when I travel. This place did not met my expectations. The positives are the shuttle came quickly and the driver was very nice and talkative. Check in I had done check in in advance using my phone. Still had to wait in line . I am use...

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Helpful?
2Thank tazmania630
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi Tazmania630 - I am so sorry to hear your most recent visit was an unpleasant experience. We do value your feedback and your loyalty as a Marriott Rewards member. I am glad to hear our shuttle service met and exceeded your expectations. Safe Travels! William M. Front Office Manager

Orland Park, Illinois
Reviewed 13 March 2016 via mobile

Visited this hotel in March. Lobby clean and spacious. Rooms were a bit dated. Semi clean, though between nights they did little other than bathroom clean up. HVAC did not work well. Would not cool properly for the size of the room. It appeared to be setback by hotel each night since room went from Bearable to uncomfortable and the...

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Helpful?
1Thank dbogs2000
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi dbogs2000 - Thank you for sharing your feedback from your most recent stay at the Phoenix Airport Marriott, as this allows us to make necessary improvements. I will share your feedback regarding our liquor inventory to the F&B Manager, so we can ensure our supple levels are correct. I'm glad to see the service you received was excellent and...

California
Reviewed 12 March 2016

Perfect location from PHX. My room on the 10th floor was neat and clean and housekeeping staff cleaned my room early everyday. Food at the lounge was okay but need more variety and more vegetarian hot choices. For dessert, the lounge was only offering cookies. It was a Sunday and Sundays are usually not busy. The server noticed I was...

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Helpful?
Thank L U
Kingman, Arizona
Reviewed 6 March 2016

I stayed here on 2/23 and 2/27. Lenore Fernandez, Front Office Supervisor, completely knocked it out of the park. She apologized for keeping me waiting while she found me a room. They had sold out the night before and the housekeeping staff was a little behind. To make up for the 5'ish minutes it took her to find a room,...

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Helpful?
Thank VixterLK
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi VixterLK - Thank you for sharing your amazing experience, I will personally pass along your kind words and praises to Lenore, Hiram and Noelle. We look forward providing you the same outstanding experience on your next visit. Safe Travels! William M. Front Office Manager

Toronto, Canada
Reviewed 5 March 2016

I was here for one night, the room was spacious and clean. The washrooms on the other hand require an upgrade to bring them in line with the Marriott line of hotels. On providing feedback, it was immediately address and I was informed of the upcoming renovations to the rooms and washroom. Once upgraded I wouldn't mind staying at this...

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Helpful?
1Thank Zaid M
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hello Zaid M - Thank you for staying with the Phoenix Airport Marriott, we appreciate feedback from your most recent experience while staying at our hotel. I am glad you found the rooms to be spacious and clean. We look forward to welcoming you back whenever you’re in the Phoenix area. Safe Travels! William M. Front Office Manager

Phoenix, Arizona
Reviewed 25 February 2016

This is an 18 year old property and someone needs to remind management of same. If the are claiming to target the business traveler they missed horribly. Now don't get me wrong the staff is top notch and they will make you feel like a star. But when you are paying close to 300.00 a night for a room and...

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3Thank 827keithc
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi Keith C - Thank you for taking the time to share your experience, I am glad to hear the service you received was top notch, I will definitely share your positive feedback with my team and the other associates of the hotel. Furthermore, thank you for providing us candid feedback on areas we can improve. We are in the...

Los Angeles, California
Reviewed 18 February 2016

I needed to attend a meeting for the day and so spent the night here. Room was comfortable and the internet was surprisingly fast. The frontdesk staff offered a warm welcome and I was able to use my app. The bed needs to be updated, but overall the room was comfortable.

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Helpful?
Thank Lester V M
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi Lester VM - Thank so much for your kind review, I am so happy to hear our staff was warm and welcoming to you during your stay. I also appreciate your feedback about our beds, we hope to see you again at the Phoenix Airport Marriott. Safe Travels! William M. Front Office Manager

New York
Reviewed 13 February 2016

Pretty average Marriott at best. The property is somewhat dated and needs to be refreshed. Front desk seemed less than thrilled to see me show up for an early check in. On the plus side, the beds are good, the room quite and very clean.

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Helpful?
Thank FrequentTripster
William M, Front Office Manager at Phoenix Airport Marriott, responded to this review

Hi FrequestTripster - Thank you for sharing your experience and I am glad to hear the room was comfortable and quiet during your stay. I am disappointed to hear you didn't receive a warm welcome upon arrival, I will address the importance of this to my team so we can ensure all guests receive a warm welcome. Thank you for...

Cedarburg, Wisconsin
Reviewed 12 February 2016 via mobile

I recently stayed two nights at this property as I had business in PHX. The hotel is borderline getting outdated. The customer service was great. I enjoy early morning runs, there was a running trail about a 1/2 mile away which was great. Knowing that I had to be several places in the greater PHX area during my time in...

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Helpful?
1Thank K W

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Red Rim Bistro
Red Rim Bistro
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Phoenix Airport Marriott

Address: 1101 N 44th St, Phoenix, AZ 85008-5704
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM527 - RM1,172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix Airport Marriott 3.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Marriott Phoenix Airport Hotel Phoenix
Phoenix Marriott
Hotel Style:
#16 Family Hotel in Phoenix
#69 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Airport Marriott staff and other travellers.
3 questions
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Chelsea, Michigan
over a year ago

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Questions? Get answers from Phoenix Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm not sure if there is a good room. The entire floor smelled moldy.”
phrogphile, 7 Apr 2017 | Read review
“High floors had beautiful views of the mountains if you are on the correct side.”
ChristinaC710, 21 Mar 2017 | Read review
“East side of hotel may be furthest from freeway, but still, you are on the freeway”
WorthHaving, 17 Mar 2017 | Read review
“Parking is plentiful in their private parking lot and it's free.”
RajiR_12, 1 Feb 2017 | Read review
“North side”
ColoradoChilidog, 23 Jan 2017 | Read review
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