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Courtyard by Marriott Phoenix Airport

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Traveller (52)
Room & Suite (16)
Dining (4)
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Overview
  • Excellent42%
  • Very good36%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“phoenix airport”(35 reviews)
“fire pit”(24 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (319)
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Traveller rating
129
110
48
16
7
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129
110
48
16
7
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All reviewsphoenix airportfire pittypical courtyardfront deskmorning flightone nightshuttle servicefree shuttlevery nice hotelrental carnext morninginternet connectionbed was comfortablenice poolwould stay here againshort stayhot tub
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1 - 5 of 310 reviews
Reviewed 3 weeks ago via mobile

We enjoyed our stay here! The staff was very accommodating, helpful, kind, and accurate (regarding shuttle bus times, how much time we would need to return a rental car and get to the airport, etc). Our rooms appeared older, a bit stuffy, but clean. Our...More

Thank Dawn S
Response from Carla M, Assistant to General Manager at Courtyard by Marriott Phoenix AirportResponded 3 weeks ago

Thank you for the compliments - Our team is dedicated to great guest service! We just enjoy having guests and making certain they enjoy their stay. We look forward to the upcoming refresh for the property too! Hope to see you again soon!

Reviewed 4 weeks ago via mobile

Not very clean. Sheets were not changed & full of hair. Bathroom sink clogged. Inconveniently changed rooms. After I repacked my belongings I was given supposedly the only room left which was a handicapped room. This was after a very long day. Front desk did...More

Thank kbmeahl
Response from Carla M, Assistant to General Manager at Courtyard by Marriott Phoenix AirportResponded 3 weeks ago

Please feel free to connect with the hotel leadership directly. We want to assist and consult with you directly. We do apologize, this is not a representation of our service, or our goal as a hotel team. We do look forward to hearing from you.

Reviewed 16 April 2018 via mobile

An older hotel with a new lobby and eating area. Rooms are clean and well kept but of the older Courtyard style. Rooms have smaller TV’s than many of the Courtyards which is one reason for the lower rating. Close to the airport with a...More

Thank ARC58
Response from Carla M, Assistant to General Manager at Courtyard by Marriott Phoenix AirportResponded 17 April 2018

Thank you for sharing that our staff is excellent! We shall share this feedback!

Reviewed 6 April 2018

I loved this hotel. Staff was excellent, great little bistro, Starbucks coffee bar and close to restaurants and the airport! While I was on business travel, would recommend for vacation travel as it was convenient to so many areas.

Thank Marianne D
Reviewed 2 April 2018

Standard courtyard hotel. Food subpar. Sound proofing leaves much to be desired. Despite being on the fourth floor, we still got little sleep thanks to a rowdy group in the parking lot which took until after midnight to disband. The room itself was clean and...More

Thank A and M
Response from Carla M, Assistant to General Manager at Courtyard by Marriott Phoenix AirportResponded 3 April 2018

Thank you for choosing Marriott. I do apologize that you did not get the perfect and restful night that you deserved. We will review how we patrol and more quickly locate noise that is disturbing. We will share your compliments with the team, we always...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Restaurant
Heated pool
Details
Price range
US$89 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Phoenix
#38 Romantic Hotel in Phoenix
#38 Family Hotel in Phoenix
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$89 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Phoenix
#38 Romantic Hotel in Phoenix
#38 Family Hotel in Phoenix
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (52)
Room & Suite (16)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
LVLAMBO
14 October 2017|
AnswerShow all 4 answers
Response from Geddes_7 | Reviewed this property |
Yes, we walked to a Denny's for breakfast - about 300 yards - but watch the traffic
2
Votes
Rusty P
8 May 2017|
AnswerShow all 7 answers
Response from Carla M | Property representative |
Yes mam. We have a 24 hour shuttle. Simply call the hotel at 480-966-4300 when you arrive and receive your luggage. Have a great day!
0
Votes
Julie F
21 March 2017|
AnswerShow all 5 answers
Response from Carla M | Property representative |
Unfortunately all of our rooms are non smoking. However, we do have designated smoking areas throughout the exterior of the hotel.
1
Vote
Room Tips
"Believe most rooms overlook a beautiful pool and courtyard"
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"Go elsewhere"
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"Hotel is under Sky Harbor arrival flight path but plane noise was not too noticeable,"
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"One not facing the airport - ideally facing the opposite direction."
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