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Hampton Inn Phoenix-Biltmore

669 reviews
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Traveller (55)
Room & Suite (27)
Dining (6)
Overview
  • Excellent64%
  • Very good26%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“whole foods”(11 reviews)
“fire pit”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hampton Inn Phoenix-Biltmore
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (669)Write a Review
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Show reviews that mention
All reviewswhole foodswithin walking distancefire pitcomplimentary breakfastgreat staythe breakfast areaawesome hotelconvenient locationfree shuttlerestaurants and shoppingshuttle serviceroom was largenice poolbusiness travelerwould stay here againbusiness tripfront desk staff
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1 - 5 of 655 reviews
Reviewed 1 week ago via mobile

Compared to other Hilton group, Hampton was one of the more affordable hotel though it was expensive during January. The staff were friendly and helpful. It was near and walking distance to Biltmore Mall. The hotel do provide shuttle to other nearby malls or restaurant...More

Thank Angela k
Response from TeamConcord, Manager at Hampton Inn Phoenix-BiltmoreResponded 1 week ago

Dear Angela k., We appreciate your nice review of our hotel! We strive to provide service and amenities that allow our guests a comfortable and relaxing experience, all at a good value. However, we do apologize for failing to exceed all of your expectations. Thank...More

Hotel's Favourite
Reviewed 4 weeks ago

This was the third time we visited this property. Unfortunately, we had some plumbing problems and spending quality time with the handyman. But the Manager and hotel staff did absolutely everything to guarantee that we were satisfied. This place is overflowing with quality and the...More

Thank meredith6262
Response from TeamConcord, Manager at Hampton Inn Phoenix-BiltmoreResponded 4 weeks ago

Dear meredith6262, thank you for making us your home away from home. We love having you stay with us but so sorry this last visit you had some plumbing issues. This was unfortunate, but our trained staff handled the situation with care and empathy and...More

Reviewed 2 weeks ago

The hotel staff was extremely helpful in every aspect. The complimentary shuttle to/from the airport is a great offering. The staff went above and beyond in helping getting a lost item returned to me. The outdoor area/pool was very nice and relaxing.More

Review collected in partnership with Hampton
Thank jenniferlC6225KA
Response from TeamConcord, Manager at Hampton Inn Phoenix-BiltmoreResponded 2 weeks ago

Dear jenniferlC6225KA, thank you so much for your review. Making you happy makes us happy! We are glad that everything went great during your stay and that our dedicated staff made for a memorable experience. Thanks especially for recognizing our teams efforts to return your...More

Reviewed 2 weeks ago

We were in town for the funeral of my brother and this hotel was centrally located for our activities. Not cheap, but not terribly expensive either, there were a number of parties that booked this location. The overall décor of the lobby and interior of...More

Thank Joel K
Response from TeamConcord, Manager at Hampton Inn Phoenix-BiltmoreResponded 2 weeks ago

Dear Joel K., First and foremost, please accept our condolences for your loss. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do...More

Reviewed 4 January 2018

This was a great location for central Phoenix. The hotel room was very clean and comfortable! The breakfast was also good. I would recommend this hotel for anyone looking in the Biltmore area and will be using this hotel again when we return.

Review collected in partnership with Hampton
Thank Mary M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Breakfast included
Business Centre with Internet Access
Shuttle Bus Service
Laundry Service
Airport Transportation
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$171 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$171 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (55)
Room & Suite (27)
Dining (6)
Pool & Beach (6)
Questions & Answers
Ask a question
Linda M
25 January 2018|
AnswerShow all 2 answers
Response from AirmetSierra | Reviewed this property |
Breakfast daily is from 6AM-10AM
0
Votes
timho2003
30 January 2017|
AnswerShow all 2 answers
Response from Korndog I | Reviewed this property |
Uber is cheap and easy. There is a Ride Share pick up section outside of baggage claim.
0
Votes
nitab02446
28 September 2016|
AnswerShow all 2 answers
Response from DDP72NY | Reviewed this property |
I was in Phoenix for a business trip end of June. They had just allowed Uber to pickup passengers from the airport then. Uber is readily available and best option for going around city. Enjoy!
0
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Room Tips
"Rooms in the east portion offer a heck of a sunrise. If you don't like the sun first thing, get a room..."
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"Only a $10-15 Uber ride to the hotel from Sky Harbor Airport."
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"There is no view so you're on your own here"
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"they have the finest bedding in any hotel, love sleeping at the Hampton"
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