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I stayed here while in Scottsdale for business. The rooms were small and it looked like they had remodeled another hotel to make it a Fairfield Inn. This property is in dire need of updating and remodeling. The staff was great, as usual. The rooms...More
Thank Don S
Response from David P, AGM at Fairfield Inn & Suites Phoenix NorthResponded 8 November 2016
Thank you for your review. We have been a Fairfield Inn & Suites for 22 years. We had a complete renovation in 2013 to the Marriott Standards for Fairfield Inns. I will share your comment with the staff. They always like to hear that the...More
Pro's - clean room, soft bed, plush towels, great breakfast & coffee - good stay for the price.
Con's - only have coffee at breakfast (not all day), ok neighborhood - but some more sketchy looking characters walking around outside of hotel at night (hotel...More
I stayed here for 2 nights in September 2016. The hotel is in the middle of nowhere regarding restaurants and attractions. One better have a car to stay here.
The room and bathroom were clean, but the room had a bit of a musty odor....More
Response from david_pakk, Front Office Manager at Fairfield Inn & Suites Phoenix NorthResponded 19 October 2016
Thank you for your feedback on your stay with us. I will share your comments with our staff and hope you will stay with us on your next trip to Phoenix.
NONCOMPLIANCE WITH FAIRFIELD INN POLICY: Unfortunately, our last one-day visit on September 17th to Fairfield Inn's property (located at 17017 North Black Canyon Parkway in Phoenix) was marred because (1) our "Guaranteed" roll-in shower room was provided to another guest, (2) we were not notified...More
Thank Larry D
Response from david_pakk, AGM at Fairfield Inn & Suites Phoenix NorthResponded 22 September 2016
It was unfortunate we did not have the room type you requested. That room type was already booked for several nights. However we did refund your nights stay per Marriott Policy. I am glad to hear that everything else was ok with your stay. Again...More
Spent 5 days at hotel for less than $70 per night. Very nice and friendly staff. Rooms are average size. My room had a slight musty smell that was really noticeable after returning to room at the end of the day. This is not a...More
1 Thank Keith C
Response from david_pakk, AGM at Fairfield Inn & Suites Phoenix NorthResponded 9 August 2016
Thank you for your feedback on your stay with us. I will share you comments with the staff. Thank you again for choosing us for your stay in Phoenix.