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Extended Stay America - Phoenix - Chandler

47 reviews
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Room & Suite (8)
Dining (2)
Hotel & Grounds (7)
Overview
  • Excellent38%
  • Very good25%
  • Average12%
  • Poor8%
  • Terrible17%
Travellers talk about
“great stay”(4 reviews)
“front desk”(7 reviews)
“place to stay”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Phoenix - Chandler
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (47)Write a Review
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1 - 5 of 44 reviews
Reviewed 5 days ago

The staff was incredibly helpful, the room was clean, and the bed comfortable. Onsite laundry and plenty of working room. Great location with convenient shopping. Any requests for extra towels or kitchen needs were promptly handled.More

Review collected in partnership with Extended Stay
Thank D3521QTmichaelf
Response from 00esa, Manager at Extended Stay America - Phoenix - ChandlerResponded 4 days ago

Michael, thanks for being our guest at Extended Stay America. We are thrilled to read how much you loved our spotless property and that you received an excellent service from our staff. It is a pleasure knowing your stay with us was enjoyable, and we...More

Hotel's Favourite
Reviewed 28 September 2017

We are moving to Phoenix and needed somewhere to stay while our apartment is finished and this was perfect. The staff is friendly and accommodated our requests to the best of our ability. The room was clean as well.More

Review collected in partnership with this hotel
Thank jeremiahgreen911
Response from 00esa, Manager at Extended Stay America - Phoenix - ChandlerResponded 29 September 2017

It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the cleanliness of your room and the outstanding service provided by our staff. Reviews such as yours mean a lot! We look forward to...More

Reviewed 4 December 2017

This was the filthiest place I have ever stayed in. There was black mold between the bathroom floor and the bath side. The stopper in the tub was disgustingly stained and rotted. The shower rod was completely rusted. There were water spots all through the...More

Review collected in partnership with Extended Stay
Thank lindamR5071RG
Response from 00esa, Manager at Extended Stay America - Phoenix - ChandlerResponded 6 December 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 4 December 2017 via mobile

The place was basically good and reasonably priced, the only complaint was the WiFi. We had to log in multiple times daily. The staff was always friendly the grounds were well maintained. HhhhhhgggghgghhhhhhhhhbbhhhhhhhhhbgvvvvvhhhMore

Thank Robert W
Response from 00esa, Manager at Extended Stay America - Phoenix - ChandlerResponded 5 December 2017

Robert, thank you for taking the time to share your feedback. We are pleased to know you were impressed with our courteous associates and that you also liked the good value we offer. That being said, we regret the inconvenience you experienced with our internet...More

Reviewed 20 November 2017

Elisa at the front desk was very friendly and welcoming. Room was comfortable and clean, however, I noticed a small stain on the bed sheet. Would have been better with actual breakfast accommodation. Good stay overall and pet accommodation is a plus!More

Review collected in partnership with Extended Stay
Thank april c
Response from 00esa, Manager at Extended Stay America - Phoenix - ChandlerResponded 21 November 2017

Thank you for choosing to stay at Extended Stay America. We are delighted to know you were impressed with the excellent service provided by Elisa and were able to bring your 4-legged family member, too! However, we are sorry for the odor issues you had...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$74 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$74 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Room & Suite (8)
Dining (2)
Hotel & Grounds (7)
Bathroom (1)
Questions & Answers
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debbie s
18 January 2018|
Answer
Response from Robert W | Reviewed this property |
No free breakfast
0
Votes
Room Tips
"king size bed"
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"look for better options available into the zone"
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"It's on 14245 South 50th Street, look for the Extended Stay sign"
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"handicap room is excelent"
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