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Residence Inn Phoenix North/Happy Valley

Hotels.comUS$98*
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#49 of 174 Hotels in Phoenix
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$98*
US$98*
US$98*
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Residence Inn Phoenix North\/Happy Valley
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147 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Phoenix North/Happy Valley
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Showing 144: English reviews
Naples, Florida
Reviewed 13 January 2017 via mobile

This is a nice RI that shares a courtyard/pool with the Courtyard Inn next door. It is in a good location near many shopping and dining options. Where they dropped the ball was on customer service. We stay in Marriotts over 100 nights a year and I have never had to go to the front desk to ask for toilet...

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Helpful?
1Thank KnoxTravler
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Hello and Good Afternoon KnoxTravler, Thank you for taking the time to share with us your feedback about this most recent visit. We understand that on this particular visit you had a disruption in the experience at our hotel and we would be interested in speaking to you directly about this. When your schedule permits we would encourage you to...

Reviewed 2 December 2016 via mobile

From check in to check out, it really was a great stay. Everything was very clean and well kept, service was outstanding. Plenty of food and drink options within walking distance. One of the nicest Residence Inns I have visited.

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Helpful?
Thank Aaron D
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Dear Aaron D Thank you so much for sharing your feedback on Tripadvisor, we are delighted to hear that you enjoyed you stay and continue to do so. We pride ourselves on providing premiere customer service, so your feedback with be shared with the team to continue to motivate them to do so! We look forward to service you again...

Pleasanton, California
Reviewed 21 November 2016 via mobile

We flew into Phoenix airport to go to the Grand Canyon and wanted to spend the night somewhere that will give us a headstart going north. The hotel was clean, and we all slept well. Breakfast had good choices. The hotel staff at breakfast made sure that food did not run out and were constantly checking in on the customers....

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Helpful?
Thank Maria R
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Maria R Thank you for sharing your feedback on Tripadvisor, we are delighted to hear that you enjoyed your stay. Your comments will be shared with the team in order to motivate them to continue to provide premiere customer service. We hope to see you again the next time your travels bring you back to the Phoenix area.

Fort Worth, Texas
Reviewed 19 November 2016

Travelers, a nice enough place to stay.... GREAT Wi-Fi speed. While not brand new this nicely remodeled Residence Inn pretty nice. Rooms are nice and pretty quiet. The Wi Fi speed is really fast, for once! Oh, the towels are old, thin and crisp from being laundered a zillion times!

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Helpful?
Thank Reford B
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Dear Redford B Thank you for sharing your feedback on Tripadvisor, we are delighted to hear that you enjoyed your stay, with the exception of the towels. We do apologize and your comments will be shared with the appropriate department heads. We hope the next time your travels bring you to the Phoenix area we get to see you again!

Long Beach, California
Reviewed 11 November 2016

Didn't intend to stay here, but stayed here for two nights after disappointment at another hotel. I haven't been to a Residence Inn that i didn't like and this hotel was pretty nice. The room was spacious and clean. It's a mini suite with kitchen, sofa bed, desk and two person eating table. Bed was comfy and clean. Pool was...

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1Thank CTsquare
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Thank you for your feedback. We are delighted to hear that you enjoyed your stay. I am sorry about the housekeeper not making it to your room daily. We do pride ourselves on providing premier service so your comments will be shared with the appropriate departments. We hope we get to see you again soon!

New Orleans, Louisiana
Reviewed 11 October 2016 via mobile

Very nice hotel, decent selection of breakfast items. Different selection each day. WONDERFUL customer service. 30 minutes to Scottsdale, 1.5 hours to Sedona, 3 hours to the Grand Canyon. Shops and restaurants very close by. Highly recommended!! Would definitely return.

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Helpful?
Thank Serina D
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Dear Serina D Thank you for sharing your feedback on TripAdvisor, we are delighted to hear that you enjoyed your stay! We pride ourselves on providing premiere service and are excited that we were able to make your Birthday Trip a great one. We look forward to see you again the next time your travels bring you to the Phoenix...

Fredericksburg, Texas
Reviewed 8 September 2016

The staff are quite good both from a friendly and competence perspective. Always polite and able to handle requests. Large pool area that has shade and sun. Suite was spacious. Only complaint is that the beds are uncomfortable. Beds are OK for a short stay but a long stay would have resulted in sore shoulders and/or back.

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Helpful?
Thank jmik66
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Dear jmik66 Thank you for sharing your feedback on Tripadvisor, we are delighted to hear that the staff took great care of you and that you enjoyed your stay, with the exception of the bed comfort. We apologize for this and your comments will be shared with the appropriate department. We hope to see you the next time your travels...

Scottsdale, Arizona
Reviewed 24 July 2016

We've stayed at Residence Inns across the country and for the most part, they are all very similar. You know what to expect and are a little put off when those expectations are not met. Two of the items we expected were 24/7 coffee in the lobby and some form of pastry included with the breakfast. We were unpleasantly surprised...

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Helpful?
Thank Carol R
cindy r, Guest Service Supervisor at Residence Inn Phoenix North/Happy Valley, responded to this review

Thank you for your feedback on Tripadvisor, we are delighted to hear that you enjoyed your stay. We would like to apologize for the absence of 24/7 coffee, because our suites are equipped with coffee makers we have not found a need for coffee in the lobby area. We are sorry to hear that you will not be returning to...

Reviewed 29 June 2016

After three weeks it is time to go home. I have to say that the staff has been amazing, always friendly and willing to help. I loved the layout of my room, it feels more like home than hotel which really helps on these long trips. I wish the beds were a bit more comfortable, they were too broke in...

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Helpful?
2Thank Bill W
Ivonne C, Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Hello and Good Afternoon Bill W! We are so pleased to see that our staff took great care of you during your visit to the Happy Valley area and thank you for taking the time to share more with us about your experience. It is always a pleasure to receive feedback from our guest as we thrive on this information...

Flagstaff, AZ
Reviewed 18 June 2016

We arrived an hour later than planned, having had to change a tire on the side of the highway. We were in north Phoenix for a funeral and had come down after work--so we were sad, frazzled, exhausted, hot, and hungry. The woman at the front desk (I would thank her, but I forgot her name) was SO nice. She...

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Helpful?
Thank conferencetrip31
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Dear Conferencetrip31 I want to thank you for sharing your feedback on Tripadvisor. We are delighted to hear that you enjoyed your stay, especially after the trying trip to the hotel. We pride ourselves on providing Premiere service and you comments will be shared with the team to inspire them to continue to provide excellent customer service. We hope to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Residence Inn Phoenix North Happy Valley is a convenient location for catching a game at Surprise Stadium or the University of Phoenix Stadium, or shopping at Norterra and Happy Valley Town Center. Guest rooms feature a full kitchen, complimentary high-speed Internet Access, and fine bedding. The property also offers complimentary hot breakfast and evening reception, a heated outdoor pool, whirlpool, fitness room, and is even pet-friendly. ... more   less 

Additional Information about Residence Inn Phoenix North/Happy Valley

Address: 2035 W Whispering Wind Dr, Phoenix, AZ 85085-2870
Region: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range: RM458 - RM817 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Phoenix North/Happy Valley 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Residence Inn Phoenix North/Happy Valley Hotel Phoenix
Phoenix Residence Inn
Hotel Style:
#13 Business Hotel in Phoenix
#34 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Phoenix North/Happy Valley staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Phoenix North/Happy Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lower floors stay cooler”
918dw, 16 Apr 2017 | Read review
“Try not to get a room overlooking the pool...kids gravitate to the jacuzzi in the evening and it can get noisy.”
Mentor189, 17 Jan 2017 | Read review
“Choose a high floor on the north side of the hotel near the elevator. You'll have a better view and less walking. Luckily, no street noise!”
747carolr, 24 Jul 2016 | Read review
“I like to be close to the elevator for a quick exit to the breakfast area.”
fredg256, 18 Jan 2016 | Read review
“Higher floor have nice desert views”
sarat337, 15 Dec 2015 | Read review
5 of 5
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US$98* /night
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Prices are for 1 room, 2 adults
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