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Residence Inn Phoenix North/Happy Valley

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#55 of 173 Hotels in Phoenix
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Residence Inn Phoenix North\/Happy Valley
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141 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Vancouver, Canada
Reviewed 24 March 2016

My parents love this hotel! They come to Phoenix from Vancouver for a month each fall and each spring, and this is where they always stay because of the exceptional staff. I have recently been here visiting with them, and I have seen first-hand why they are always raving about the friendly staff. Everyone who works here goes out of...

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Helpful?
Thank KSeanB
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Thank you for sharing your expereince at the Residence Inn Happy Valley on Tripadvisor. With a mission to provide premier customer service, we take pride in serving your needs and are delighted to hear we have met your expectations. Your feedback will be shared with the entire team to conrinue to inspire and motivate them to deliver exceptional customer service....

Phoenix, Arizona
Reviewed 20 March 2016 via mobile

Our house flooded so we spent 5 weeks here while they did repairs. 3 small kids in a hotel was awful but the wonderful staff made things a little nicer. The front desk was always helpful, housekeeping was amazing and the kitchen staff was so wonderful. Most mornings as I tried to get my screaming overwhelmed toddler and her siblings...

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Helpful?
Thank Nichole C
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Thank you for sharing your experience at Residence Inn Happy Valley, we are delighted to hear that you enjoyed your stay. As a valued customer, we do appreciate your feedback. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon!

Melbourne, Australia
Reviewed 14 March 2016

The experience staying there was fantastic and we enjoyed it until we got home in Australia and found almost $600 AUD charges on our card statement. We rang them and we were rudely told by Linda that these were not their charges, but the banks charges. This was extremely weird as it clearly stated in our Banks Statement that they...

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Helpful?
Thank MelburnianO
Michael C, Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Hello and Good Evening MelburnianO! We are sorry to hear that you had a less than satisfactory experience with our hotel. We would be be interested in speaking directly to you about this experience so if you can find the time we welcome the opportunity. Thank you and we hope to hear back from you in the near future.

Toronto, Canada
Reviewed 27 February 2016 via mobile

It is a good hotel for a business trip. Located in the North part of the city but close to the highways. My room was very quiet despite the fact hotel was full of young people (soccer tournament?). Good breakfast every morning. Reliable Wifi. And yes, a lot of walkways around the hotel for jogging or for your morning walks....

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Helpful?
Thank querschlag
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Thank you for sharing your experience at the Residence Inn North Happy Valley. As a Valued Customer we appreciate your feedback and are delighted to hear you enjoyed your stay and the complimentary breakfast. With a spirt to serve, we take great pride in not only meeting but exceeding your expectations. Your feedback with be shared with the appropriate team...

Omaha, Nebraska
Reviewed 21 January 2016

Stayed here( family of 5) for a long weekend. Very clean. The customer service was absolutely excellent. Andrew at the front desk was always friendly. My daughter and I were at their snack shop hoping to find fresh fruit. The employee (Sorry don't remember his name) came over and asked us what we were looking for and actually went to...

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Thank Lizomaha
Phoenix, Arizona
Reviewed 19 January 2016

I stay at the Residence Inn in Happy Valley regularly. With the freedom to go wherever I want, I stay there because of its peaceful surroundings, the variety of shopping opportunities, local entertainment and dining venues, and most importanty, the staff! My room is always clean! If there are any issues with my room (rare), they are resolved immediately! I...

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Helpful?
Thank Fred G
Ivonne C, Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Fred, Thank you so much for taking the time to share your experience at our Residence Inn Happy Valley property. I love that you mentioned the cleanliness of your room. We take pride and work diligently to ensure the cleanliness of our room, we are currently ranked over 12% higher in room cleanliness for our brand and proud of it....

Buffalo Grove, Illinois
Reviewed 18 January 2016

Everything about this hotel has exceeded our expectations. Each member of the staff goes out of his or her way to do whatever they can to help us. Our room is spacious, clean, comfortable. Breakfast is fine. The evening social hour 3 times per week is just another unexpected bonus. We'll be back.

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Thank jlrsusa
Ivonne C, Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Jlrsusa, Thank you for taking the time to share your experience during your recent stay at the Residence Inn Happy Valley. I was ecstatic to hear what an amazing time you had. We strive to provide premier service to our guests and to read your response lets us know we are on the right track. I look forward to sharing...

Las Vegas, Nevada
Reviewed 11 January 2016 via mobile

I have to say this is one of the better hotels to stay in while in Phoenix they have excellent service the front desk ladies are awesome and always greet you when you walk in the rooms are always clean everyday and the maids even do the dishes for you all I can say is wow that is awesome service...

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Helpful?
Thank Ryan T
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Dear Ryan I Thank you for sharing your experience at the Residence Inn North Happy Valley. With a mission to provide superior customer service, we take pride in serving your needs and are delighted to hear we have met your expectations. As a valued customer your feedback will be shared with the team to continue to inspire and motivate them...

Orlando, Florida
Reviewed 16 December 2015

We loved this property as it is new and located in a new area of Phoenix. Within a 2 minute drive, lots of shopping, restraunts and even a great movie theatre. We felt very safe and would recommend for families or business. Great Marriott property!

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Thank Sara T
Georgetown, TX
Reviewed 20 October 2015

We rented 3 suites for 2 and 3 days for a family get together, and everyone in our party was happy with the accommodations, size of suites, ease of parking, breakfast choices, etc. It's a Marriott - you get what you pay for. Not the cheapest place around, but for what we wanted - comfort and space for a few...

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Thank Tom O

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Residence Inn Phoenix North Happy Valley is a convenient location for catching a game at Surprise Stadium or the University of Phoenix Stadium, or shopping at Norterra and Happy Valley Town Center. Guest rooms feature a full kitchen, complimentary high-speed Internet Access, and fine bedding. The property also offers complimentary hot breakfast and evening reception, a heated outdoor pool, whirlpool, fitness room, and is even pet-friendly. ... more   less 

Additional Information about Residence Inn Phoenix North/Happy Valley

Address: 2035 W Whispering Wind Dr, Phoenix, AZ 85085-2870
Region: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range: RM517 - RM1,529 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Phoenix North/Happy Valley 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Residence Inn Phoenix North/Happy Valley Hotel Phoenix
Phoenix Residence Inn
Hotel Style:
#13 Business Hotel in Phoenix
#35 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Phoenix North/Happy Valley staff and other travellers.
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Questions? Get answers from Residence Inn Phoenix North/Happy Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to get a room overlooking the pool...kids gravitate to the jacuzzi in the evening and it can get noisy.”
 of 5 bubbles Mentor189, 17 Jan 2017 | Read review
“Choose a high floor on the north side of the hotel near the elevator. You'll have a better view and less walking. Luckily, no street noise!”
 of 5 bubbles 747carolr, 24 Jul 2016 | Read review
“I like to be close to the elevator for a quick exit to the breakfast area.”
 of 5 bubbles fredg256, 18 Jan 2016 | Read review
“Higher floor have nice desert views”
 of 5 bubbles sarat337, 15 Dec 2015 | Read review
“Do not request a two-bedroom suite trusting that will properly accommodate you accordingly!”
 of 5 bubbles Lance11, 9 Aug 2015 | Read review
5 of 5