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Extended Stay America - Phoenix - Scottsdale - Old Town

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Traveller (37)
Room & Suite (22)
Pool & Beach (2)
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Overview
  • Excellent14%
  • Very good20%
  • Average19%
  • Poor19%
  • Terrible28%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (147)
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All reviewshotel is in a great locationcoffee makerevery morninga great staywould definitely stay here againwalgreenstoasterstoragepros
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1 - 5 of 144 reviews
Reviewed 2 weeks ago

The location is great, and convenient to old town Scottsdale to walk to. My room was small, which may be not be comfortable for more than one or two people. Staff was nice, the property was clean, and quiet.More

Review collected in partnership with Extended Stay
Thank danielps2018
Response from 00esa, Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 1 week ago

Our thanks for reviewing your stay at Extended Stay America. We are pleased to know our location was ideal for your needs and that you were impressed with our courteous associates. It was good to have you here, and we hope to welcome you back...More

Reviewed 3 weeks ago via mobile

This is the first time I have given less than a good review . Totally unlike the other hotel we were at during our vacation- see my other review . We checked into our room and there were ZERO towels or wash cloths in the...More

Thank Tom R
Response from 00esa, Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 2 weeks ago

Tom, thank you for your candid feedback. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process and for...More

Reviewed 5 weeks ago

The hotel is in a GREAT location within walking distance of the Scottsdale Stadium and Old Town Scottsdale. Our room was clean, everything worked. If you want the room cleaned, that's extra. If you want dishes, etc. That's extra. If you want a coffee maker,...More

Review collected in partnership with Extended Stay
Thank Therese K
Response from 00esa, Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 4 weeks ago

Therese, thank you for the four-star review of Extended Stay America. It is a pleasure to know you had a pleasant stay and liked our convenient location ideal for your needs. Being an extended stay, our housekeeping is done on a weekly basis to respect...More

Reviewed 11 March 2018

The service at this hotel is amazing! Great people. But the rooms are really small for this chain. They need to remodel. I liked the location, since it's a short walk to Scottsdale Stadium and downtown Scottsdale.More

Review collected in partnership with Extended Stay
Thank Bruce F
Response from 00esa, Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 12 March 2018

Bruce, it was our pleasure having you as our guest at Extended Stay America. It's great to hear you enjoyed your stay and our location and service were to your satisfaction. We appreciate your suggestion and have taken a note of it. We hope you...More

Reviewed 21 February 2018 via mobile

Pros: close to old town scottsdale/downtown, tv works, seemed clean, very basic, good if you want just a place to sleep. Counter has enough space for toiletries. They had a small picture frame that looked to try to make the room modern. You get what...More

1  Thank GirlGabe
Response from 00esa, Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 22 February 2018

Thanks for staying at Extended Stay America and for the feedback. It is a pleasure knowing you liked our convenient location and that you had a pleasant stay. However, we are sorry for the service issue you experienced and regret the inconvenience caused. We have...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Outdoor pool
Pool
Details
Price range
US$70 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$70 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (37)
Room & Suite (22)
Pool & Beach (2)
Dining (1)
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Room Tips
"avoid this thotel"
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"Make sure your room is free of bed bugs and blood/urine stains"
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"Choose another motel"
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"DO NOT STAY HERE. THERE ARE There are no good rooms in my opinion. Stay away."
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