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01/10/2017 02/10/2017
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    Extended Stay America - Phoenix - Scottsdale - Old Town

    3560 N Marshall Way, Scottsdale, AZ 85251-5509
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    01/10/2017 02/10/2017
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    US$71US$73
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    Traveller (32)
    Room & Suite (10)
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    Overview
    • Excellent14%
    • Very good16%
    • Average19%
    • Poor20%
    • Terrible31%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (123)
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    1 - 5 of 120 reviews

    Reviewed 8 August 2017

    From the outside the property is clean and well-manicured. When I arrived I waited in the lobby for 10 minutes before an attendant came out of the back to help check me in. Getting a good parking spot is a bit competitive but there is...More

    Review collected in partnership with Extended Stay
    Thank TaiGuy2017
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 9 August 2017

    Thanks for your review. Although your overall stay was a pleasant one, we apologize you didn't have a restful night sleep and our beds were to blame. Quality, comfort and cleanliness are central to what we provide our guests, and we are sorry this wasn't...More

    Reviewed 19 July 2017

    No help from nmanagment.poor!Better maintenance and response from staff.i was taken to the wrong Extended Stay to begin with so I called the shuttle service and got no help. I then had to pay for a taxie to the correct hotel when my itenerary clearly...More

    Review collected in partnership with Extended Stay
    Thank stevemD16IH
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 20 July 2017

    We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We truly...More

    Reviewed 13 June 2017

    This facility is in a great location for enjoying old town. Not lavish, but clean, comfortable and safe. I’m an early riser and every morning at 4:00 am when I walk the grounds the staff from cleaning to front desk always has a hello and...More

    Review collected in partnership with Extended Stay
    Thank F2792TWkathleens
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 8 July 2017

    Thank you for being our guest at Extended Stay America - Phoenix - Scottsdale - Old Town. We are glad to know you enjoyed your stay and that our facilities and service were to your satisfaction. It was a pleasure having you here, and we...More

    Reviewed 11 April 2017

    This motel is awful. Definitely not as described or pictured when viewed online. We arrived late at night, planning on an 8 day stay. First thing, the air/heating unit would not even turn on. Went down to the office to complain, and the night clerk...More

    1  Thank Nancy S
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 12 April 2017

    Nancy, I was disheartened to read your review. We sincerely apologize for the issues you encountered with your room and regret that we did not resolve it to your satisfaction. I assure you that what you experienced is not acceptable, and we will take immediate...More

    Reviewed 31 March 2017

    The layout of the rooms is prison like. One window that looks out onto the walkway that leads to all the rooms. The 'kitchens' and bathroom are in sore need of an upgrade. There are no elevators and the stairs are strewn with cigarette butts....More

    Thank Telegent
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded 1 April 2017

    Telegent, thank you for your feedback about your stay with our hotel. I apologize that our facility fell short of your standards. I am sharing your comments with my team as we work to update and refresh our hotel. Until that time, we will make...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Outdoor pool
    • Pool
    Details
    • Price range
    • US$64 - US$155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Booking.com, Ctrip TA, Priceline, Hotels.com, Travelocity, Cancelon, TripOnline SA, Orbitz, Hotwire and Cheap Tickets so you can book your Extended Stay America - Phoenix - Scottsdale - Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Scottsdale
    • Also Known As
    • Homestead Studio Hotel Scottsdale ,
    • Homestead Studio Suites Scottsdale ,
    • Homestead Scottsdale ,
    • Homestead Suites Scottsdale ,
    • Scottsdale Homestead Suites
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    Traveller (32)
    Room & Suite (10)
    Pool & Beach (2)
    Dining (1)
    Hotel & Grounds (22)
    Bathroom (7)
    Nearby
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    4.49 km away
     
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    4.68 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Western Spirit: Scottsdale's Museum of the West
    340 reviews
    .39 km away
    Main Street Arts District
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    .57 km away
    Arizona Canal
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    .50 km away
    Marshall Way Arts District
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    Questions & Answers
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    Room Tips
    "Choose another motel"
    Read review
    "DO NOT STAY HERE. THERE ARE There are no good rooms in my opinion. Stay away."
    Read review
    "We asked for high floor back of building, we got the bottom floor front!"
    Read review
    "Second floor in the back"
    Read review
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