We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We've stayed at the Westin Kierland about 5 times in the past few years; our recent 2 stays were not good regarding both hotel staff service and clientele. However, this time was excellent. The guest manager ensured our rooms were blocked so we had no...More
This is the third time over the past 5 or 6 years that I have stayed at the Westin Kierland. The hotel itself is a great
property, although we found the glass cages with snakes and a hula monster a bit unusual, albeit geographically relevant....More
1 Thank Robert W
Response from WestinKierland, Guest Relations Manager at The Westin Kierland Resort & SpaResponded 29 November 2017
Thank you so much for choosing The Westin Kierland Resort and Spa as your home away from home over the past 6 years. We are truly grateful for your loyalty. We are delighted to hear that you were able to enjoy our Scotch...More
Very nice hotel! Clean ! Courteous very helpful staff Nice setting. Very near a lot of stores, within walking distance. Good food> Good golf course. Spa is very good! Pool areas are good, with both adult and children's pools.
The resort is in North Scottsdale adjacent to Kierland commons/ Scottsdale quarter.
Resort amenities are nice with golf and large pool/ lazy river.
Rooms are really outdated and small.
Because of the layout you can walk a long way just to get to the elevator....More
Response from WestinKierland, Manager at The Westin Kierland Resort & SpaResponded 2 days ago
Thank you for taking the time to write a review about your recent visit. Your feedback is sincerely appreciated and provides our team with a tool to improve our level of service.
We hope you are one day able to return so that...More
Not first time in Scottsdale but first time at the Westin Kierland Resort.
Although a business trip, it was perfect in any way...superb accommodations nice amenities, restaurants and excellent customer service.
For instance, we got a room with a view of the roof. After explaining...More
Response from FamilyTraveler70 | Reviewed this property |
We have already voiced our displeasure about the self-parking. There is absolutely no reason for a self-parking charge at this hotel. Parking is RARELY a problem in this area. And, yes, we absolutely are going to consider... More
We have already voiced our displeasure about the self-parking. There is absolutely no reason for a self-parking charge at this hotel. Parking is RARELY a problem in this area. And, yes, we absolutely are going to consider not booking next year. This hotel is one of our top five favorites that we regularly book as a Summer Staycation. We were already getting tired of all the fees and extra costs - will book our other favorites next summer. No idea if it will make a difference, but we can easily pick and choose our Staycation spots.
Are you sure you want to delete this answer?
"golf course view will be quieter vs view of pools as there is both adult pool and kids pool."