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Embassy Suites by Hilton Scottsdale Resort

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240 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Scottsdale Resort
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Showing 237: English reviews
Santa Clara, United States
Reviewed 1 week ago

Friendly, welcoming staff. Great location for baseball, downtown Scottsdale or Camelback Mountain. Free hotel shuttle will take you from hotel to games/downtown and pick you up. Really good food in the restaurant & bar. Huge hotel with scenic grounds.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank T4250PDwilliamm
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

We love how close our hotel is to all of the action in Scottsdale. I'm glad you were able to experience everything that our city and hotel have to offer. We look forward to having you stay with us again soon. Enjoy the rest of your week!

Sulphur Springs, Texas
Reviewed 1 week ago

The facility itself is old but I understand it has recently been remodeled. Room was clean and housekeeping was good. We were given 4 towels for a room with 5 people. Buffet at breakfast was good and employees staffing it were very hard working. The grounds were well kept.

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Helpful?
Thank Janice H
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Hi Janice, thanks for sharing your feedback. I apologize for the towel issue, I hope our housekeeping staff delivered more towels to you in a timely manner. Please let me know if I can help book your next stay with us. Have a great week.

Washington DC, District of Columbia
Reviewed 1 week ago

I would recommend this for location, service and price. We like Embassy Suites for the rooms and service--like full breakfast and evening reception. These are always great, and this place was great too

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank robertsC9894TE
ROSEVILLE, United States
Reviewed 1 week ago

Great place to stay during Spring Training. Close to Scottsdale Stadium. Lots of restaurants near by. Also close to Old Town. Good parking. Love having a suite. Enjoyed pool areas and bar at pool. Very friendly staff.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank 936dorothyl
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

We loved having you and we hope you'll visit us again soon. Enjoy your weekend!

Reviewed 2 weeks ago

This was the second time I have stayed at this hotel. The grounds are beautiful. Staff is very friendly and helpful. Issues with getting kicked off the internet every day, but otherwise everything was perfect. Beautiful pool area

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lorirA2088VY
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

I hope you were able to soak up some sun while you were here! Thank you for staying with us again and I'll be sure to look in to the internet issue you were experiencing with my IT team. Enjoy the rest of your week!

Wapakoneta, Ohio
Reviewed 2 weeks ago

We have been coming to Scottsdale for over 30 years and have stayed at this location most of the time. A recent remodeling done by Hilton has made it even better. The location, the people and the amenities make a stay here most worth while.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank gregc709
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Wow! We love that you have been visiting the property for so long, it really has such a great story. I'm happy you were able to enjoy our recent renovation and we look forward to having you stay with us again soon.

Salem, Oregon
Reviewed 2 weeks ago

Spent two nights at embassy suites. Great location to old town. Quiet. Rooms need renovation but nice. very nice pool area . Complimentary breakfast is great. Parking can be limited at times. Did not eat dinner at restaurant but had great catered meal of prime rib. Excellent food.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank analenew
NY
Reviewed 2 weeks ago

This is a nice hotel and a good location. The problem for me is that part of the advertisement is for the "cooked to order" breakfast and the "happy hour" that included drinks and snacks. The breakfast has an omelet station, which in my mind is not a cook to order type breakfast. The rest of the breakfast is your...

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Helpful?
1Thank skingirl
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Our made to order breakfast and happy hour are very popular amenities, I'm sorry you experienced such a long line or cold food, that should not have been the case. I'll be sure to check our staffing during this busy season to make sure it's easier and more enjoyable for our guests. Our chef during breakfast would have been happy...

Reviewed 2 weeks ago

For some reason, Embassy Suites has decided to lie on their website, their signs and their advertising. After a recent bad experience in Tampa, I double-checked this one before booking. For instance, on their website, they offer "children's menu", "room service" and "lounge". When you check in, they still have signs all over the hotel advertising their bar and grill....

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Helpful?
1Thank Greg C
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Hi Greg, I'm sorry to hear about your experience and the confusion surrounding our bar and grill. The Granada Bar and Grill is located on the 4th floor of our property, it's a great place to eat, drink or meet with clients, I apologize that no one communicated this location to you. I'll be sure to look at the signage...

Dublin, Ireland
Reviewed 2 weeks ago

Stayed in January for a conference for a week. Suites are fabulous. Large, comfy beds, and clean. Had dinner twice at the bar which was good. Friendly staff. Location is convenient and easy walk to Fashion Square within 10 minutes. Hotel also offers free shuttle within a few miles radius.

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Helpful?
1Thank Holidaytravelfan
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Sounds like it's time for another visit, we hope to see you again soon!

133 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites by Hilton Scottsdale Resort opened following a $25 million renovation. This beautiful all-suite property is located in the heart of Scottsdale, situated among 15 acres of beautiful landscaping and within walking distance to great shopping and restaurants. Entertainment, golf and cultural activities are also in close proximity. In each of our 312 suites you will find a spacious living room and bedroom, two TVs, wet bar with mini fridge, microwave, coffee/tea maker and sink, iron/ironing board, hair dryer, in-room safe, voice messaging and in-room movies. Our signature complimentary amenities include a cooked-to-order breakfast and evening reception daily, individual airport transportation 6am to 9pm, in-room wired and wireless Internet and USA Today newspaper. You can play tennis, swim in one of our two oversized pools, enjoy a whirlpool or workout in our fitness center. Relax for lunch or dinner in our 4th Floor restaurant or watch your favorite sport on 10 state-of-the-art HD satellite TVs in our Sports Bar. We have 50,000 sq. ft. of flexible meeting space (25,000 indoor/25,000 outdoor). Our 11,200 sq. ft. Ballroom and Conference Center provides advanced technological audio-visual features, which include AV catwalk, hang points, voice and modem phone connections, T1 Internet connections and wired and wireless Internet connectivity. Also on site are two additional ballrooms and three Executive boardrooms. ... more   less 

Additional Information about Embassy Suites by Hilton Scottsdale Resort

Address: 5001 N Scottsdale Rd, Scottsdale, AZ 85250
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: RM372 - RM2,059 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Scottsdale Resort 3.5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct and Cheap Tickets so you can book your Embassy Suites by Hilton Scottsdale Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chaparral Suites Scottsdale Hotel Scottsdale
Chaparral Hotel Scottsdale
Chaparral Resort Scottsdale
Hotel Style:
#7 Top resorts Hotel in Scottsdale
#30 Romantic Hotel in Scottsdale
#40 Family Hotel in Scottsdale
#45 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Scottsdale Resort staff and other travellers.
33 questions
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Questions? Get answers from Embassy Suites by Hilton Scottsdale Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles gregcR1781VW, 10 Mar 2017 | Read review
“ask for the rear by the pool, away from the road.”
 of 5 bubbles jimvet1826, 3 Mar 2017 | Read review
“All rooms have great view to the pool and recreation area.”
 of 5 bubbles MariaBtravel, 14 Feb 2017 | Read review
“Double check your reservations and reconfirm”
 of 5 bubbles PamG709, 14 Feb 2017 | Read review
“Although our room (169) was fine, as it was next to the ice machine.”
 of 5 bubbles SuzieQ044, 6 Feb 2017 | Read review
5 of 5