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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,037 Reviews from our TripAdvisor Community

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Showing 2,000: English reviews
Scottsdale, Arizona
Reviewed 4 days ago NEW

Everything was good except housekeeping service. first I checked in my room found a lot hairs in the bathroom, patio was very dirty, next day i came back to my room found the door was open and the housekeeper inside washing drinking glasses in the bathroom which was disgusting for me. The Phoenician used to be better before and i...

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Helpful?
Thank albertdora
San Diego, California
Reviewed 1 week ago via mobile

Always nice to visit, last time we visited was over 10 years ago. It has not Changed one bit, good service good amenities all around. Christmas / Holiday Deco was beautiful. They say they will be remodeling the whole reception area in 2017. Looks good as it is. I hope they don't mess it up.

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Helpful?
Thank itsgeorges
San Francisco, California
Reviewed 1 week ago via mobile

The service is reluctant and fake. They pretend they care but they don't. The food at the lobby / bar area with views is pretty terrible and overpriced. We ordered the octopus which was not fresh. The duck tacos were not that good. The tuna crudo had a weird taste. The salad was the best thing they had. I asked...

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2Thank honorico
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your comments. We are disappointed to learn of your dissatisfaction. Phoenician associates take great pride in the AAA Five Diamond service they provide, and strive through ongoing training and education to further enhance the guest experience. In regards to its aesthetics, the resort will be undergoing extensive renovations this summer to complement...

Chicago, Illinois
Reviewed 1 week ago

This past weekend I planned a Bachelorette getaway for my cousin. Every single person I spoke with prior to arriving was extremely helpful and courteous. Taylor in group reservations was a huge help. She made sure all of our rooms were near each other and she really paid attention to detail to make our stay as comfortable as possible. Isiah...

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Thank mallory w
Chicago, Illinois
Reviewed 1 week ago via mobile

My husband & I were celebrating my 40th birthday at The Phoenician. This was our first stay at the property. We were blown away by many of the staff members but especially, John (Thirsty Camel Bartender). He truly was the best and went out of his way to make us feel comfortable & well taken care of. John helped make...

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Thank James F
Reviewed 1 week ago

The rooms were spacious and of very high quality. They were clean and the cleaning service was very good. We had dinner and drinks at the bar and lunch at the golf club Bistro. Food was good and there was a live band playing at the bar at night and we were able to enjoy dancing. Very relaxing and will...

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Thank ravindrag2
Brussels, Belgium
Reviewed 1 week ago via mobile

If you are looking for a majestic resort in Scottsdale, this is the place to be. Located just under the camelback mountain, this resort offers everything you need to unwind from reality. The size of the property is huge, so be prepared for some long walks, but it is difficult to describe in full. Several restaurants, shops and great pools...

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Thank Robert-Jan1972
Reviewed 1 week ago via mobile

Just came here for the holiday weekend with my family and we all really enjoyed it Rooms were really nice (recommend staying in the main tower, with the resort view), service was excellent throughout and restaurants were great (we really liked both brunch and dinner at IL Terrazzo) along with property and amenities (golf course, fitness center and pool) overall....

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Thank Kapil C
Fairfield,CT
Reviewed 2 weeks ago

My family and I only spent one night here over Christmas, but we loved every minute. The pool was heated to the perfect temperature. Comfortable beds. Bathroom to die for. We had a fire pit casita, which was the only disappointment...the fire pit wouldn't light unless a maintenance guy came and started it. It had also rained the previous day...

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Thank Edogfairfield_CT
Reviewed 2 weeks ago via mobile

I definitely had a nice stay at this resort. It was quite short but worth the money. The resort has a handful of pools and even a waterslide which is great for kids. The service was great. Location was also nice with shops and restaurants close.

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Helpful?
Thank Thom T

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: RM996 - RM3,675 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 654
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
Hotel Style:
#5 Business Hotel in Scottsdale
#9 Luxury Hotel in Scottsdale
#10 Spa Hotel in Scottsdale
#10 Top resorts Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenician, Scottsdale staff and other travellers.
24 questions
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Springfield, Missouri
Boston, Massachusetts
9 months ago
Mount Desert, Maine
5 months ago
Columbus, Ohio
over a year ago

See all questions (24)

Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the back of the main building are quiet and very spacious.”
 of 5 bubbles 2hotred, 29 Dec 2016 | Read review
“We've had various rooms over the years and have never been disappointed”
 of 5 bubbles empm1, 16 Dec 2016 | Read review
“ask for a room with a view of the golf course or pool. otherwise you may be looking at a rock wall.”
 of 5 bubbles mysange, 5 Dec 2016 | Read review
“Good views mountain views”
 of 5 bubbles Ks1121, 20 Nov 2016 | Read review
“Ask for a newly remodeled room”
 of 5 bubbles khanks70471, 18 Nov 2016 | Read review
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