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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,106 Reviews from our TripAdvisor Community

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There are newer reviews for The Phoenician, Scottsdale
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Showing 2,066: English reviews
Reviewed 1 week ago via mobile

I was at the hotel for a business conference, and was immediately impressed by the size of the resort. When I got to my room the A/C did not work, the thermostat read balcony. I called the front desk, they asked if I had opened the balcony door. No, I had not...ever. Approx. 30 minutes later a tech arrived, asked...

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1Thank Loveit2013
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your experience with us. We deeply regret the frustration caused by the air conditioning issues and overall confusion in service. Please know that this does not represent The Phoenician guest culture that we strive to create, maintain and enhance. All associates receive extensive training during the on-boarding process, and continue to participate in coaching and instructional...

Minneapolis, Minnesota
Reviewed 1 week ago

This hotel is top-notch. Everything is very well-kept and everyone we encountered seemed genuinely sincere and kind. The place is HUGE place, you will be walking. I would estimate it took a good 7 minutes to get from my room to the pool. That said, the pools are spacious and very inviting. Pool staff went out of the way to...

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Thank Pijeta10
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your feedback. We are pleased to hear of your illuminating experience while staying on property. Our pool area has a truly inviting atmosphere for all guests whether you are looking for family-friendly offerings or a couples' getaway. With seven sparkling pools, you can dive into relaxation by lounging at the water's edge or jump into adventure...

New Hampshire
Reviewed 1 week ago

I travel a lot for work, and this hotel probably had the best service of any hotel I have stayed in, anywhere. Housekeeping was amazing, and how often does anyone ever notice the amazing-ness of housekeeping? The place is spotless and the food was excellent. It's very close to the airport, and they have town cars waiting that will take...

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Thank NewEnglandTraveler54
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for your kind words. We are delighted to hear of your memorable stay. As a AAA Five Diamond resort, we strive to provide personalized service that is rich in attention to detail and genuine hospitality. We are glad you were able to experience our exquisite culinary offerings as well as our unrivaled guest service. In the future, we...

Reviewed 2 weeks ago

Scottsdale is a posh but lovely city. So much to see in the old town district as well as the other parts of the city and resorts there. I stay at the Phoenician for a leadership conference for my company. 5 star retreat from the rooms, the amenities, the activities and the views.... I was astonished by how beautiful everything...

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Thank ricardoj894
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for your feedback. We are delighted to hear of your experience at our resort. Nestled on the base of Camelback Mountain, The Phoenician offers 250 acres of beautiful scenery and incomparable views. We are glad you had a chance to enjoy a spa treatment in our Centre for Well Being and a round of golf on our 27-hole...

Charlotte, North Carolina
Reviewed 2 weeks ago

My husband and I just returned from a business conference at The Phoenician. The hotel is absolutely lovely-the rooms are spacious, quite comfortable, and spotless, as is the entire hotel. The shining star of this hotel, however, is its impeccable and attentive staff, all of whom, from housekeeping on (by the way, we left a tip for our housekeeper on...

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Thank Debra F
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your kind words. As a AAA Five Diamond resort, we are committed to a service culture that is rich in personalization and attention to detail. We strive to create memorable experiences for all our guests during their stay. Even though you visited for business, we hope your next visit is for leisure so you can relax...

Reviewed 2 weeks ago via mobile

We stayed here for 4th of July 2015! And it was the best experience I have ever experienced with my 5 children and Fiancé. From the moment the valet took our car and loaded our bags to the room with a pool view and spa tub and elegant walk in shower! The play pad and slide were so much fun...

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Thank MandRSanchez
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for your feedback -- we are delighted to hear of your wonderful experience at our resort. As Arizona's premier luxury resort destination, we pride ourselves on our unparalleled personalized service and signature activities for the whole family. We are pleased to hear you enjoyed our inviting pool area as well as our exceptional Relish burger bistro. Next time...

Los Angeles
Reviewed 2 weeks ago

I stayed here 4 nights for a conference. The staff is exceptional. However, $400 a night for a 2 bed hotel room in the middle of the desert is ridiculous. The soaking tub in the bathroom was fabulous - at least a foot taller than a normal tub. A very nice touch at the end was a town car that...

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Thank CassieLA
Reviewed 2 weeks ago via mobile

We stayed at this hotel for a conference and it was the best experience! We have stayed at other hotels in Scottsdale and Phoenix which are quite good, but this one is heads above all the rest. Even the lowest priced rooms are very spacious with large balconies. The amenities that you are given in the bathroom and room each...

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Thank Patricia J
Duluth, Minnesota
Reviewed 2 weeks ago

Our family of six just returned from a five day stay. We stayed on Starwood points otherwise we would have not been able to stay in such a luxury resort. From the moment you enter the grounds (so beautiful) until the time you crash on your bed...the staff and ambience at The Phoenician are wonderful. The rooms were newly remodeled...

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Thank shelbyp9256
Plano, Texas
Reviewed 2 weeks ago via mobile

We are here with 2 other couples. The guys golf and go to spring training all day while we lounge by the pool. This Resort is amazing ! The staff have been so friendly and go out of their way to be accommodating.. especially Heather at the pool. We asked for different variations of the wraps and they were so...

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Thank kitha

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: RM918 - RM3,703 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 647
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#9 Top resorts Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenician, Scottsdale staff and other travellers.
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Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both the Camel Back Mt view as the city view are very nice , recommend to get a high floor”
 of 5 bubbles viktor334, 22 Mar 2017 | Read review
“Ask for a pool facing room...so beautiful!”
 of 5 bubbles shelbyp9256, 11 Mar 2017 | Read review
“Try and get a casita, you get your own patio and fire pit.”
 of 5 bubbles 799jamiet, 3 Mar 2017 | Read review
“There are a variety as it is a large property. Select pool or golf area or none!”
 of 5 bubbles kaymcclain3, 28 Feb 2017 | Read review
“Canyon Suites are divine”
 of 5 bubbles 911JD911, 22 Feb 2017 | Read review
5 of 5