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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,011 Reviews from our TripAdvisor Community

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There are newer reviews for The Phoenician, Scottsdale
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Showing 1,974: English reviews
Knoxville, Tennessee
Reviewed 18 October 2016

We expected an upscale, family friendly resort and we got a new favorite vacation spot. The desert resort setting was exceptionally beautiful. The design of the hotel and amenities was incredibly well thought out. There was extensive desert wildlife to be seen on the not to be missed golf cart safari. The shady cactus garden was phenomenal for a short...

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1Thank Jamie S
Portland, OR
Reviewed 17 October 2016 via mobile

Prime example of five-star attitude Spent four perfect days; within 24 hours most staff are addressing you by name, remembering what you order the next day, and overwhelming attitude of wanting to exceed your expectations in every way. Equivalent to a Four Seasons service experience but at a significant savings.

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1Thank DoctorE88
Portland, Oregon
Reviewed 17 October 2016

The Phoenician is probably the best overall Starwood property I've ever stayed at. Rachel, the front desk supervisor, is a star. She was very friendly, efficient, gracious, and accommodating. She saved the day after a long car ride down from Sedona. We had promised our two young children some small toys after a long day of driving. However, the hotel...

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1Thank NicNac503
Bayonne, New Jersey
Reviewed 17 October 2016

Stayed with my husband for out 10th Anniversary and the staff made us feel very special! Concierge made us reservations at great restaurants all week and made it known to all that we were celebrating. Food was fantastic on property at all restaurants. Spa was so relaxing and beautiful. Renovations were going on but we were not affected. Cannot wait...

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Thank christinarodriguez8
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your anniversary experience on Trip Advisor! We are delighted to hear that our associates were able to personalize your celebration, as creating memorable service encounters is at the core of our AAA Five Diamond service culture. It was a pleasure hosting you and we look forward to your next visit!

Newport Beach, California
Reviewed 16 October 2016

I had been here twice before this last stay for business meetings and really did not have the time to explore or take in the property. My wife and I stayed in what I think was termed a casita and it was quite relaxing. Our room looked out at a small waterfall and pond and the bird activity was glorious...

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1Thank adalbert3
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for posting your detailed review. It’s wonderful to hear that you were able to make time to experience several of our signature features during your recent visit – including hiking the valley’s famed Camelback Mountain. It was a pleasure hosting you and we hope to welcome you back in the future, whether for business or leisure.

Reviewed 15 October 2016 via mobile

I"ve stayed at most of the nicest hotels in the u.s. and this is hands down the best. Service is exceptional, rooms are wonderful and quit. Pools are absolutely stunning. Nice tennis courts, great golf. If you like a quiet place to relax and unwind. This is it. The only suggestion for improvement would be to provide some good mountain...

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1Thank lovesteak1
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your thoughts on Trip Advisor. We are beyond thrilled to hear that you think The Phoenician is the best hotel in the U.S. – as that is quite the compliment! We hope to have an opportunity to welcome you back for many relaxing visits in the near future. Please know that your comments about our bike...

Houston, Texas
Reviewed 15 October 2016

The property is beautiful, friendly and efficient staff and great location. We thoroughly enjoyed our 4 night stay here last week. We stayed in a top floor casita overlooking the fountain and pools. The room was quiet and the view was nice with a large balcony. With 2 double beds our room was plenty big for our family of 3....

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1Thank TLWhite
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for posting your thoughts on Trip Advisor. We are thrilled to hear that you and your family had a great experience while staying at The Phoenician! I Fly Trapeze has been a unique addition to our lineup of activities and we are so excited to have the team with us through April. From the pools to the spacious...

Auburn, Alabama
Reviewed 13 October 2016

What a marvelous place. It is like an oasis. The service is impeccable, the rooms are first class and the service is exceptional. I arrived late without my bags and they opened the shops so I could get clothes and amenities. Great place

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Thank kaymcclain3
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your kind commendation of The Phoenician. We appreciate your wonderful remarks and are thrilled to hear to that you found your experience to be exceptional! We hope to have the opportunity to host you again.

Richfield, Wisconsin
Reviewed 11 October 2016

Stayed here the weekend of Oct 7-9 2016.They are currently remodeling many of the rooms.Its hard to notice if your not looking for it.It didn't interrupt any of the operations of the hotel.Nice pool.They have an adults only side of one pool but kids can be on the other side.It also has a bar right there.One thing I thought was...

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Thank Reload12
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to review your recent stay. We are delighted to hear that you were able to enjoy several of the resort’s signature offerings – including Relish Burger Bistro, our Oasis Pool complex and our close proximity to the Valley’s famed Camelback Mountain. We look forward to welcoming you back again soon!

Somerset, New Jersey
Reviewed 6 October 2016

I hate to have to write a less than perfect review for this hotel but have no choice. We stayed here 9/30 - 10/4. I made my reservations four months in advance and when I made my reservation the resort was wide open. I gave a credit card to hold the room. The week before I went I confirmed my...

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1Thank dan46826
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your concerns. We deeply regret any frustrations experienced during your recent visit. The Phoenician is currently in the final stages of room renovations -- which has been undertaken in phases to eliminate disruptions, without affecting the main public areas. We are also disappointed to learn that you did not enjoy the accommodations provided – a villa...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: RM1,165 - RM2,983 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 654
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenician, Scottsdale staff and other travellers.
24 questions
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Springfield, Missouri
Boston, Massachusetts
8 months ago
Mount Desert, Maine
4 months ago
Columbus, Ohio
over a year ago

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Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views mountain views”
 of 5 bubbles Ks1121, 20 Nov 2016 | Read review
“Ask for a newly remodeled room”
 of 5 bubbles khanks70471, 18 Nov 2016 | Read review
“really worth upgrading to a room with a patio or balcony for those wonderful scottsdale sunsets”
 of 5 bubbles beckytowler, 15 Nov 2016 | Read review
“High floor (4th) facing the pool”
 of 5 bubbles johnsQ2840UZ, 1 Nov 2016 | Read review
“Casita rooms offer self parking right outside the rooms.”
 of 5 bubbles SarahHTO, 31 Oct 2016 | Read review
5 of 5
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