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The Phoenician, A Luxury Collection Resort, Scottsdale

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Traveller (1173)
Room & Suite (355)
Pool & Beach (138)
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Overview
  • Excellent62%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“camelback mountain”(244 reviews)
“cactus garden”(153 reviews)
“il terrazzo”(65 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Phoenician, A Luxury Collection Resort, Scottsdale
Special Offer: 4th Night Free & Credit
Hotel deals
Offers from The Phoenician, A Luxury Collection Resort, Scottsdale
Special Offer: 4th Night Free & Credit
Hotel deals
You may also like:
See all
Nearby Hotels
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Reviews (2,278)
There are newer reviews for The Phoenician, A Luxury Collection Resort, Scottsdale
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1,358
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78
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All reviewscamelback mountaincactus gardenil terrazzogolf courserelish burger bistroluxury collectionthirsty camelmain buildingturn down serviceluxury hotelcasita roomcanyon suitesbeautiful resortspa treatmentspool staffgolf clubself parking
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781 - 785 of 2,236 reviews
Reviewed 6 May 2015

Stayed here for Spring Break and were pleasantly surprised by the family atmosphere. Tons of water, including a water slide. Spent several hours at the bar by the pool, catching up with old friends and enjoying cocktails (Dark and Stormy and Moscow Mule's). Staff were...More

Thank brithbigguy
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 12 May 2015

We're so glad you could join us for Spring Break. The Phoenician continues to enhance its family-friendly programming, with recent additions including a splashpad, animal encounters, smartphone photography classes, and more. We hope to see you next year, if not sooner!

Reviewed 5 May 2015 via mobile

This is probably the most beautiful place you can stay in Scottsdale. I accompanied my partner to a conference here in late April. The scenery is spectacular -- the mountain, the three golf courses, the cactus and flower gardens, the pools, the waterfall and the...More

Thank carrie989
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 8 May 2015

Thank you for sharing your glowing review online with others. We know there are many luxury resorts to choose from in the area, so to be called “the most beautiful place in Scottsdale” is quite the compliment! It is wonderful to hear that you and...More

Reviewed 2 May 2015 via mobile

I attended a blogging convention. The staff were amazing and very accommodating. The beds and pillows were awesome. No noise, beautiful balcony, spacious rooms and luxury bathrooms. The staff really careMore

Thank Patsy C
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 8 May 2015

Thank you for sharing your wonderful review on Trip Advisor. We are thrilled to hear that our Ambassadors were able to provide you with the personalized, AAA Five Diamond service for which we are known. It was a pleasure hosting you as our guest and...More

Reviewed 1 May 2015 via mobile

My husband & I went to the Phoenician for a long weekend. After flying for almost 5 1/2 hrs we tried to check in but we're told that our rm was not ready. So we waited in the lobby for over 3 hrs then it...More

5  Thank Beverly R
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 1 May 2015

We are greatly disappointed that your experience was so frustrating. Timely and personalized service with a smile is at the core of our employee culture. We regret that we fell short of that standard upon your arrival. We do hope you will provide us with...More

Reviewed 27 April 2015

We stayed a single night at the Phoenician and it was great for our quick stay. We booked two connecting rooms (2 adults + 2 kids), and although initially they had lost our connection booking, they were able to find us two adjoining rooms with...More

Thank Laura D
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 5 May 2015

Thank you for sharing your review. We are thrilled to hear that you had a wonderful stay at The Phoenician! Although your stay was short, it sounds like you were able to enjoy many of our signature amenities, including our 165ft waterslide and dive-in movies....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$218 - US$586 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#11 Luxury Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#12 Top resorts Hotel in Scottsdale
#12 Spa Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$218 - US$586 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#11 Luxury Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#12 Top resorts Hotel in Scottsdale
#12 Spa Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1173)
Room & Suite (355)
Pool & Beach (138)
Dining (97)
Amenities (14)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
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Jessica L
20 May 2018|
AnswerShow all 4 answers
Response from Joseph G | Reviewed this property |
Yes the course is under construction and will reopen in November
0
Votes
Reyn18
13 May 2018|
AnswerShow all 2 answers
Response from FatBaxter | Reviewed this property |
Rooms have balconies but I don't recall smoking allowed anywhere except at the entrance.
0
Votes
Alexgran63
20 November 2017|
AnswerShow all 2 answers
Response from mk15057 |
Golf course closed as of 1/8/18 for a 10 month renovation.
1
Vote
Room Tips
"The Casita complex is ideal for families or groups that want to be close to each other."
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"I'd make sure you get a room that has that door opens into an internal hallway."
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"most rooms are very good , casitas are wonderful"
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"Main Building is right in the middle of all the action!"
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