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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,102 Reviews from our TripAdvisor Community

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Showing 2,063: English reviews
Los Angeles, California
Reviewed 1 December 2014

I had one weekend to unwind and treat myself while working in Phoenix, and after much research, I chose The Phoenician. It looked like an upscale, peaceful resort where I could really relax. Well, when I arrived it was chock full of children running around the lobby. Yes, it was Thanksgiving weekend, but it looked more like a Disneyland resort,...

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Thank Posiblonde
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

We thank you for your comments, although we regret that you found your stay to be a big disappointment. During the winter holidays, we do tend to welcome a large number of families. In celebration of the season, we also unveil a number of special displays, including our gingerbread village. While there are certainly many large, public areas found on...

Omaha, Nebraska
Reviewed 26 November 2014

I liked the feel of a historic hotel. It was nice, the service was good. The rooms feel a little dated, but service made up for it. I was there for a conference and was glad that things were close. It was great that their limos they contract with are actually cheaper than Super Shuttle. Next time, I'll call ahead...

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Thank Sixksled
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for posting your review. We are pleased to hear that you enjoyed your stay at the Valley’s most iconic resort! Whether for business or leisure, we hope to have the opportunity to welcome you back in the near future.

Toronto, Canada
Reviewed 24 November 2014

Stayed for an extended weekend on a pleasure trip. The grounds at the Phoenician are beautiful. The service was fantastic from beginning to end with lots of attention to the little things that add an extra special touch. The food was excellent (restaurants and room service). We had one little service blip during our stay which was a missed wake...

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Thank 2boys67
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your valuable feedback. Although we are happy to hear that you enjoyed many aspects of your recent stay at The Phoenician, we are also dismayed to learn of the shortfalls you encountered during your visit. Furthermore, we regret any and all inconvenience experienced as a result of your missed wake up call. Please know that we...

Cambridge, UK
Reviewed 22 November 2014

I attended a conference here, and stayed 5 nights. The rooms were excellent, staff some of the best I've every encountered at any hotel around the world, the setting beautiful, and facilities perfect for our needs. Highlights: - very big room - turn-down service - efficient laundry - reliable wifi - well-equipped gym - 9 swimming pools, with bar and...

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1Thank MikeCamel
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to write your review. We are delighted to hear that you enjoyed many the resort’s signature amenities during your stay including our two-acre Cactus Garden, Oasis Pool Complex and nightly turn-down service! Whether for business or leisure, we hope to welcome you back again soon.

Mesa, Arizona, United States
Reviewed 20 November 2014

I'd been looking for a clay tennis court to play on for my father's bday and could only find private clubs that wouldn't let me in. I saw online that the Phoenician had a grass court (the only one I found in the valley) and called Belinda at the tennis shop at the Phoenician and she set me up for...

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1Thank Mike S
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your great review of our tennis facility! We know Belinda will be thrilled to hear that she was able to create a memorable experience for you and your father, especially as you were there celebrating a special occasion. We hope to welcome you both back in the near future.

Des Moines, Iowa
Reviewed 18 November 2014

Spent the weekend in a deluxe casita room, overlooking the pond/pool area. Very generic room, no SW character and somewhat dated with blond wood and light tan marble. Il Terrazzo was very good for lunch, disappointed in J and G Steakhouse-- loud, very average steak--?this is prime? On the plus side, overwhelmingly great service across the board. Another downside, this...

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Thank DCYOUNG
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your review. We are disappointed to hear that your stay fell short of meeting your expectations. The Phoenician is committed to providing all guests – both leisure and business travelers – with AAA Five Diamond experiences. Please know that your comments will be reviewed with our management team. We hope you will provide us with the...

Alberta, Canada
Reviewed 18 November 2014

We stayed at The Phoenician for three nights in September. Pros: -Our casita was an easy walk to the pools, parking was always available right outside -Staff were very friendly (some of the friendliest we've seen anywhere) -Pool service was fantastic, bringing guests ice water is a great touch, pool food was tasty -Adults only pool was nice and quiet...

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Thank canarydiamond14
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your detailed review. It’s wonderful to hear that you enjoyed the accommodations, friendly staff, restaurants and two-acre Cactus Garden! We appreciate your comments and will share your valuable feedback with our management team for review. We do hope that you will consider staying with us again in the future so that we may provide you with...

Redondo Beach
Reviewed 17 November 2014

The resort itself is getting a tad bit worn looking, probably ready for updating soon. Having said that, it was clean and comfortable. The pool set-up is GREAT for families, also offering a nice adults-only pool besides the kid friendly shallow pool and play area. Breakfast brunch was just okay for $25. The highlight was the staff! Always friendly and...

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Thank cariski
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to write your review. We appreciate your kind comments regarding the service you received from our friendly Ambassadors! We hope to have the opportunity to welcome you back in the near future.

Boston, Massachusetts
Reviewed 17 November 2014 via mobile

Only had the chance to spend two nights but had a great time. Big thank you to Chris J. and Kaylee for such a wonderful room - loved the casita! Chris, bellman, drove me over from the main building and gave a great overview of the property and the room. The room was so relaxing my first night I stayed...

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Thank PunkyKP
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to review your recent stay. We are delighted to hear that you enjoyed the accommodations, service and restaurants! It was a pleasure having you as our guest and we hope to welcome you back again soon.

Mississauga, Ontario, Canada
Reviewed 16 November 2014

My husband and I just returned from an extraordinary wonderful vacation at The Phoenician resort. we stayed in the mountain suites at the back of the property. what a totally first class experience.I would like to thank Justin Beers and his team for making our stay a truly remarkable experience. upon my arrival my back was in pain as a...

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Thank Louanne M
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your review. It’s wonderful to hear that you enjoyed The Canyon Suites at The Phoenician! Although traveling with pain is never fun, we are pleased that our Ambassadors were able to provide you with an excellent experience. It was a pleasure having you and your husband as our guests and we look...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: RM930 - RM3,990 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 647
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#9 Top resorts Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenician, Scottsdale staff and other travellers.
30 questions
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Springfield, Missouri
Boston, Massachusetts
11 months ago
Mount Desert, Maine
7 months ago
Columbus, Ohio
over a year ago

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Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both the Camel Back Mt view as the city view are very nice , recommend to get a high floor”
 of 5 bubbles viktor334, 22 Mar 2017 | Read review
“Ask for a pool facing room...so beautiful!”
 of 5 bubbles shelbyp9256, 11 Mar 2017 | Read review
“Try and get a casita, you get your own patio and fire pit.”
 of 5 bubbles 799jamiet, 3 Mar 2017 | Read review
“There are a variety as it is a large property. Select pool or golf area or none!”
 of 5 bubbles kaymcclain3, 28 Feb 2017 | Read review
“Canyon Suites are divine”
 of 5 bubbles 911JD911, 22 Feb 2017 | Read review
5 of 5