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The Phoenician, A Luxury Collection Resort, Scottsdale

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Traveller (1176)
Room & Suite (389)
Pool & Beach (147)
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Overview
  • Excellent62%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
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AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Additional information
Offers from The Phoenician, A Luxury Collection Resort, Scottsdale
Special Offer: 4th Night Free & Credit
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Offers from The Phoenician, A Luxury Collection Resort, Scottsdale
Special Offer: 4th Night Free & Credit
Hotel deals
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,302)
There are newer reviews for The Phoenician, A Luxury Collection Resort, Scottsdale
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Traveller rating
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1,375
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78
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831 - 835 of 2,260 reviews
Reviewed 7 April 2015

My husband and I stayed here for three nights for a work related trip. We arrived and were greeted by a massive check-in line. After 25 minutes of waiting in line, we had our room key. The room itself was very spacious and clean. We...More

Thank travelislifegal
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 15 April 2015

Thank you for taking the time to share your feedback. Although you found some aspects of your stay to be enjoyable, we deeply regret to hear that the pool situation made for less than relaxing experience. I can assure you that the service you received...More

Reviewed 7 April 2015

A friend and I decided last minute to enjoy our Easter weekend at the Phoenician. The property is quite large and nice. Despite having a ton of guests, I always felt like it was low season (except at the pool) as everyone is spread out...More

Thank Kaimada
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 14 April 2015

Thank you for posting your review on Trip Advisor. We are delighted to hear that you enjoyed your Easter weekend experience at The Phoenician! We do, however, regret that the service you received at the Thirsty Camel did not meet our award-winning standards. I can...More

Reviewed 7 April 2015

We have just come back from the most wonderful week at the Phoenician. Despite the hotel being 100% full the staff were amazing. They seemed to keep everything running smoothly without making it obvious. We found the concierges and bar staff particularly helpful and charming...More

Thank 865Anne
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 14 April 2015

Thank you for providing us with your feedback. We are thrilled to read of your wonderful week at The Phoenician! However, we deeply regret any inconvenience experienced as a result of the shortage of loungers at the pool. Please know that steps have been taken...More

Reviewed 7 April 2015

This was our first visit to the area, during Spring Break. Most noteworthy was the friendly service among every hotel employee we encountered. While the facilities look a little old, built in the 1980s, they are well maintained. The pool area is spectacular. And there's...More

Thank Mike F
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 22 April 2015

Thank you for taking the time to review your recent stay. We are thrilled to hear that you enjoyed your first trip to The Phoenician! It was a pleasure having you as our guest and we hope to welcome you back next year.

Reviewed 7 April 2015

I'm shocked they could have a 5D rating. No way with the condition of the rooms interior should this property be rated that high. Old old furniture carpet and bed. Bathroom nice and renovated. Outdoor areas and course were very pretty. Staff was extremely nice...More

1  Thank Sandra D
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 14 April 2015

Thank you for sharing your review of The Phoenician. Although you enjoyed the service, resort grounds and food, we are disappointed that your overall experience did not meet your expectations. We have recently taken steps to increase seating at the pool, and room renovations are...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$208 - US$661 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#11 Luxury Hotel in Scottsdale
#12 Top resorts Hotel in Scottsdale
#12 Spa Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$208 - US$661 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#11 Luxury Hotel in Scottsdale
#12 Top resorts Hotel in Scottsdale
#12 Spa Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1176)
Room & Suite (389)
Pool & Beach (147)
Dining (113)
Business Centre & Event Rooms (15)
Amenities (14)
Family and Play Areas (9)
Questions & Answers
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savy-mama97
27 May 2018|
AnswerShow all 6 answers
Response from Cyle D | Reviewed this property |
A few shops are onsite, but I’d recommend getting a uber to the shopping center and old town Scottsdale!
2
Votes
Jessica L
20 May 2018|
AnswerShow all 5 answers
Response from Pat L | Reviewed this property |
Yes, the golf course is closed, but the Phoenician has arranged for golf at very close by resorts.
0
Votes
Room Tips
"depends on preference"
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"Ask for a room with a view of the pools."
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"We personally like the view of the pools, however, the view of Camelback is very desert like and beautiful."
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"The Casita complex is ideal for families or groups that want to be close to each other."
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