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The Phoenician, Scottsdale

2,199 reviews
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Traveller (1055)
Room & Suite (280)
Pool & Beach (120)
Overview
  • Excellent62%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“camelback mountain”(239 reviews)
“cactus garden”(153 reviews)
“il terrazzo”(65 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from The Phoenician, Scottsdale
Special Offer: Unlimited Golf
Hotel deals
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,199)Write a Review
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1,317
471
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104
75
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831 - 835 of 2,159 reviews
Reviewed 13 January 2015

This place is worth the money to stay here. Our family had 5 rooms and were treated like royalty, no matter what our need was. Amazing....! Now, the food/customer service in the restaurants was lacking, very much so. Waiting for 30 minutes for a table,...More

1  Thank audrasena
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 15 January 2015

Thank you for taking the time to share your review online. We are happy to hear that you and your family enjoyed your stay at The Phoenician! We are, however, disappointed that your dining experience did not meet your expectations – as prompt, personalized service...More

Reviewed 12 January 2015

First impressions are very important and leave a lasting memory (or scar). In our case our room assignment staring outside at four walls and patio did not meet the description of a deluxe room. We were upgraded by the rude front desk agent. Another agent...More

2  Thank ManyMilesStill2Go
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 15 January 2015

Thank you for sharing your honest feedback with us. It’s upsetting to hear that your overall experience fell short of meeting your- and our- expectations. Please know that the service you received at check-in is certainly not representative of our AAA Five Diamond standards, nor...More

Reviewed 11 January 2015

The Phoenician is an amazing experience…hands down. We traveled into Scottsdale, before getting married in Sedona for relaxation and golfing before the big event. Upon checking in we toured the facilities; I have the most incredible pictures of; different waterfalls 15+ (and it has far...More

Thank Lisa-Marie M
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 15 January 2015

Thank you for sharing your kind commendation of our resort. We are thrilled to hear that your pre-wedding stay was the perfect combination of relaxation and fun! Whether you are looking to bring your entire family (love the Brady Bunch reference) or have a romantic...More

Reviewed 11 January 2015

We stayed the week after Christmas and had a wonderful time. Since we brought our child, we spent a lot of time at Relish, the more casual restuarant- which is very kid friendly and the staff was great. We also had a guest personalization specialist-...More

Thank Steve D
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 15 January 2015

Thank you for taking the time to share your valuable feedback. We are delighted to hear that you had a wonderful visit at The Phoenician and that Andrea was able to provide assistance throughout your stay. However, we do regret to hear that the service...More

Reviewed 11 January 2015

Luxury is the right word for this place. all is amazing, the place, the food, the golf course. everything is absolutely perfect. I'm an Italian traveler and my standards are very high but this place is just gorgeous. Be back soon!

Thank dbeniamino
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 15 January 2015

“Wow” is exactly how we felt reading your review! Thank you so much for sharing your feedback – we look forward to welcoming you back in the near future!

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Traveller (1055)
Room & Suite (280)
Pool & Beach (120)
Dining (103)
Hotel & Grounds (710)
Bathroom (53)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$306 - US$739 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#10 Luxury Hotel in Scottsdale
#11 Top resorts Hotel in Scottsdale
#11 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$306 - US$739 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#10 Luxury Hotel in Scottsdale
#11 Top resorts Hotel in Scottsdale
#11 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms
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