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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,066 Reviews from our TripAdvisor Community

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There are newer reviews for The Phoenician, Scottsdale
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Showing 2,028: English reviews
Tulsa, Oklahoma
Reviewed 4 August 2014

I used to live in Phoenix for many years and this resort was always the top notch in service and decor. My family and I came back here to visit friends and decided that we would stay here. To be fair,the service is top notch and all the employees were attentive to our needs. However, the rooms are tired and...

2Thank Michael M
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your valuable feedback. Although it’s wonderful to hear that our Ambassadors were able to provide you with top notch service, we are incredibly disappointed to learn of guestroom experience during your recent stay. We can assure that the issues you experienced are certainly not indicative of our AAA Five-Diamond standards. While a re-design of all guestrooms...

Los Angeles, California
Reviewed 1 August 2014

Been here a couple of times in the last 4 years. Some rooms (casitas) are nice, the rest are tired. The pools are a joke at the weekends or public holidays. The hotel continues to allow local residents access to the facilities. This made it impossible to enjoy the pool area, gym, bars etc. We understand from some of the...

2Thank tiwifins
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

We appreciate your feedback, which has been shared with our management team, and regret that your stay was not to your liking. Please note that with April being peak season, the pools tend to be more crowded. However, The Phoenician pools are available only to in-house guests. We remain diligent in ensuring this policy is adhered to, as we are...

Adelaide, Australia
Reviewed 27 July 2014

We were travelling in a family of 10 :6 adults & 4 kids ages ranging between 2-7yrs. The whole hotel & the rooms was very luxurious; the rooms were huge with luxurious bathrooms. The restaurant where we had breakfast was very well based, roomy & extended outdoors. Food fare was regular breakfast type & well presented with good variety. The...

Thank Joycenjesse
Reviewed 27 July 2014

I have stayed at the Phoenician at least a dozen times over the past 2 years. The JW Marriott used to be my go to spot in the Phoenix area. I have not been back there in over 2 years now! The location of the resort just far enough away to be peaceful, but still only about 3-4 minutes from...

Thank Tandtenterprises
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your valuable feedback. We are delighted to hear that you enjoyed another great stay at our resort! We know you have many luxury resort choices in the area, so thank you for your continued loyalty to SPG and The Phoenician. We look forward to welcoming you back again soon!

san diego
Reviewed 25 July 2014

We just stayed here for 4 nights. If you are at all able to handle 105 degree summer heat, then there is a tremendous value to be had staying here. I prefer a pool with curves and with shade. There are quite a few pools at this property. There seems to be one for everybody. The movie night at the...

Thank alpal4a
Reno, Nevada
Reviewed 23 July 2014

Had a wonderful four days staying at the Phoenician Hotel in Scottsdale, Az. The hotel was very accommodating regarding our requests for easy access to pool and restaurants. The entire staff was most professional and friendly. Food was excellent and service in general impeccable. Would definitely go back.

2Thank mexico1605
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for the great review! We appreciate your kind words and hope to see you again soon.

Philadelphia, Pennsylvania
Reviewed 23 July 2014

One of the most relaxing places that we have EVER been. All services were impeccable--from restaurants to the spa facilities and everything in between. The Sunday brunch is NOT to be missed. Lounging at the pool for most of the day, with poolside lunch, was nirvana. Note: The Phoenician has the best in-room showers area of any place that I...

Thank David C
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Wow, thank you so much for the great review! It’s wonderful to hear that you enjoyed all aspects of you recent stay at The Phoenician. We sincerely appreciate your kind words and hope to welcome you back again soon!

New Orleans, Louisiana
Reviewed 22 July 2014

It was my second time in the past few years staying at the property. The rooms were nice, grounds well-kept, and facilities perfect for our meeting. every where I went...room, public bathrooms, meeting rooms, lobby spaces...was clean and neat. Not a spec of dirt anywhere! I did want to commend 1 staff member: Tashonda from banquets. She was our server...

Thank Shari H
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you so much for taking the time to share your review. We are happy to hear that you enjoyed your recent experience at The Phoenician! We are, however, most pleased that you took the time to highlight Tashonda in your review, as we know she will be happy to hear that she was able to provide you with a...

Atlanta, Georgia
Reviewed 22 July 2014 via mobile

This resort is located on the foothill of Camelback Mountain, and what a backdrop that is. They have a hiking trail behind the hotel, on the Camelback Mountain that offer great views of Scottsdale. You also go through their cactus garden, which is so beautiful. The grounds are gorgeous and immaculately kept, so are the facilities. Staff is friendly and...

1Thank LiciaFreeman
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for the great review! It’s wonderful to hear that you enjoyed the resort grounds, walking yoga, and proximity to Camelback Mountain! It was a pleasure having you as our guest and we hope to welcome you back again soon.

Tustin, California
Reviewed 22 July 2014

We decided to visit Scottsdale for the 4th of July. The property was obviously very crowded but that is fine considering it was a National Holiday. The main attraction for us was that they were doing their own fireworks show Saturday night at 9pm and a bunch of indoor family activites on the 5th and our 4 year old loves...

Thank greggfi626
PhoenicianManager, Director of Activities at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your experience with us. It’s disappointing to hear that we were unable to meet your expectations in some areas. There were a record number of guests attending our holiday activities, and with crowds can come complications. We have made note of the issues for our carnival next year and will use your...

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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: RM962 - RM3,779 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 647
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#9 Top resorts Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenician, Scottsdale staff and other travellers.
27 questions
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Springfield, Missouri
Boston, Massachusetts
10 months ago
Mount Desert, Maine
6 months ago
Columbus, Ohio
over a year ago

See all questions (27)

Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid facing Camelback Mountain - no sun”
 of 5 bubbles 613elaynes, 16 Feb 2017 | Read review
“Just talk to a person who'll be checking you in ;)”
  • Another Bridge
  • Phoenician Bridge
  • Waterfall. View from Alcove.
 of 5 bubbles elenamP6030TF, 9 Feb 2017 | Read review
“The suites are amazing as well as the rooms with the fire pits”
 of 5 bubbles arons724, 27 Jan 2017 | Read review
“Lots of options, ask for mountainside for private, Canyon Suites for uber private, and poolside for more of a public atmosphere.”
 of 5 bubbles SUNandSANDLOVER77, 18 Jan 2017 | Read review
“Casita facing Camelback Mountain is the way to go!”
 of 5 bubbles Whofan70, 17 Jan 2017 | Read review
5 of 5