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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,011 Reviews from our TripAdvisor Community

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There are newer reviews for The Phoenician, Scottsdale
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Showing 1,974: English reviews
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 May 2014

I am a Starwood Gold member and have just stayed at the Phoenician six nights for a special birthday celebration and Mother's Day weekend. From the moment we arrived , our stay was perfect ! The hotel grounds are beautiful. There are three levels of pools so no matter how busy the hotel is , my husband and I always... More 

Helpful?
Thank Teri10023
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your kind commendation of our resort. We are absolutely thrilled to hear that your special birthday stay was everything you had hoped for! It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. More 

Sand Springs, Oklahoma
Level Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 May 2014 via mobile

The hotel is well managed, clean, service oriented, and well located. We enjoyed our stay in a deluxe room with a view of the pool area. My wife enjoyed a day at the spa. We were at a convention and the hotel handled the meetings and meals with great care and expertise.

Helpful?
Thank Spoon2012
Portland, Oregon
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 May 2014

We just spent 5 nights at the Phoenician and had a wonderful time. The grounds are immaculate and the pool area was fabulous. We had great service at the pool even when it was busy and loved taking advantage of the tennis, biking, gym. Location: perfect for downtown Scottsdale which we visited daily. Here are my negatives: our room was... More 

Helpful?
Thank piniw
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to review your experience. It’s wonderful to hear that you enjoyed your time at The Phoenician; however, we are disappointed that some aspects of stay fell short of your expectations. We want all of our guests to have a relaxing pool experience, which is why we ask visitors to refrain from playing music. We... More 

New Jersey
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 May 2014

If I could give the Phoenician more than 5 stars I would!! Let me start by saying we are SPG Gold members. At check in they offered to upgrade us to a suite but since we arrived at 11am, and the suite wouldn't be ready until 4:00, AND we were only there for one night, we opted for a standard... More 

Helpful?
Thank vegasbride07
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Wow, thank you for the wonderful review! We are absolutely delighted to hear that we were able to make your anniversary stay a memorable one. It was a pleasure having your as our guest and we look forward to welcoming you back in the near future! More 

Boston, Massachusetts
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 12 May 2014

close to scottsdal foroutings, the best thing here is the oversized rooms. Some of the largest rooms I have stayed in that would be suites in other resorts or hotels. You don't hear your neighbors either with the size of the rooms. Separate soak tub, shower, toilet areas. Views are othe the mouton right behind or of the pools. The... More 

Helpful?
Thank Mark R
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank your for sharing your valuable feedback. We are happy to hear that you enjoyed many aspects of your stay at The Phoenician, and we hope to welcome you back in the near future! More 

Lemont, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2014

we had heard so much over the years about this hotel and they went beyond on all major points. Spacious well designed out marble 'palace' with huge windows everywhere to take advantage of the incredible views. Service was professional, yet personable--staff very pleasant and attentive. We have stayed at St. Regis in Aspen and New York, and they can't compare... More 

Helpful?
1 Thank PFH59
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your experience with others online. We sincerely appreciate your kind words, especially in regard to the service you received from our attentive Ambassadors. It’s wonderful to hear that your stay exceeded your expectations – as that is always what we strive for. We look forward to welcoming you back next May! More 

Chalfont, Pennsylvania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 May 2014 via mobile

I hate writing negative reviews but I was anticipating this vacation at this hotel for so long and was disappointed to say the least. There is a certain expectation when the rooms cost $500/night. The property itself is beautiful and pool and gardens spectacular. It may have been our room specifically (Rm 6156). Walked into the room and the carpet... More 

Helpful?
3 Thank my3jays
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

We appreciate your feedback, and regret that you did not experience the AAA Five Diamond standards for which we are known – and on which other guests commented. While a re-design of all guestrooms is being planned, soft updates are completed on a regular basis. Unfortunately, we did not live up to your – or our – expectations. Your specific... More 

Atlanta, Georgia
Level Contributor
126 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 May 2014

This is my third time staying at the Phoenician, Scottsdale. W elope the location its close to everything you would want to coin the area. The rooms are spacious and well appointed. The pool area is great, there is a slide and splash zone for those hot days. The pickle pear margarita are awesome, if you try them have with... More 

Helpful?
1 Thank James T
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you so much for the great recommendation! We look forward to welcoming you back for your fourth visit in the very near future! More 

Millburn, New Jersey
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 May 2014

We recently stayed at this hotel. I will discuss each category separately. Staff - the front desk of this property including concierges are amazing. I wish I could remember all of their names but I remember Michele S., Emily, Elissa and the other female concierge went out of their way to help. The cleaning staff also did a good job.... More 

Helpful?
3 Thank Boatboys9
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your detailed review. While we are delighted to hear that you enjoyed your overall experience – especially in regards to the service, restaurants and proximity to Camelback Mountain – we are disappointed that some aspects of your stay did not meet your expectations. Please know that your comments have been shared with our management team as... More 

Merrick, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 April 2014

We had a slight misstep when arriving as we got into Phoenix from NY quite early. I had asked for an early check in but our room which had been upgraded was not ready yet. We went for lunch, still not ready and ended up sitting around for at least 90 minutes or so..not happy... my wife spoke to a... More 

Helpful?
2 Thank steve C
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to post your review. While we regret that to hear that your trip started with a misstep, we are very pleased that our Ambassadors were able to quickly rectify the situation – and that your vacation ended up being everything you hoped for. It was a pleasure having you as our guest and we... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: RM1,170 - RM2,975 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 654
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenician, Scottsdale staff and other travellers.
24 questions
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Springfield, Missouri
Boston, Massachusetts
7 months ago
Mount Desert, Maine
4 months ago
Columbus, Ohio
over a year ago

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Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views mountain views”
 of 5 bubbles Ks1121, 20 Nov 2016 | Read review
“Ask for a newly remodeled room”
 of 5 bubbles khanks70471, 18 Nov 2016 | Read review
“really worth upgrading to a room with a patio or balcony for those wonderful scottsdale sunsets”
 of 5 bubbles beckytowler, 15 Nov 2016 | Read review
“High floor (4th) facing the pool”
 of 5 bubbles johnsQ2840UZ, 1 Nov 2016 | Read review
“Casita rooms offer self parking right outside the rooms.”
 of 5 bubbles SarahHTO, 31 Oct 2016 | Read review
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