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Extended Stay America - Phoenix - Scottsdale

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Traveller (2)
Room & Suite (11)
Pool & Beach (2)
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Overview
  • Excellent21%
  • Very good21%
  • Average14%
  • Poor17%
  • Terrible27%
Travellers talk about
“room was clean”(10 reviews)
“breakfast bar”(3 reviews)
“longer stay”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Phoenix - Scottsdale
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Phoenix - Scottsdale
Special Offer: Save up to 10% TODAY!
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Reviews (131)
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33
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All reviewsroom was cleanbreakfast barlonger stayhome away from homeexercise roomwould definitely stay here againkitchenettepansstoverates
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1 - 5 of 127 reviews
Reviewed 4 weeks ago

I booked this hotel with some hesitation due to some of the reviews I had read about it. I was quite surprised with my overall stay. The front desk gal (Alishia) was sweet, very accommodating and wonderful to deal with. The morning staff was pleasant...More

Thank SiselSandi
Response from 00esa, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 4 weeks ago

Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you were impressed with the service provided by our staff. We will surely share your praises with Alishia. It was a pleasure...More

Hotel's Favourite
Reviewed 2 March 2018

I wish we could have stayed longer. Perfect location, clean, great pool (didn't get to enjoy it, though) and a wonderful checkin experience with Jasmine. I would definitely stay here again and hope to soon.More

Review collected in partnership with Extended Stay
Thank travelingfool76
Response from 00esa, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 3 March 2018

Thank you for your review filled with so many kind comments. We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Jasmine. She is a true asset to our team, and we...More

Reviewed 4 April 2018

Teeny tiny room, and Refr was made for an ice maker but didn't have one. So tick tick tick all night long. Told the Mgr, she acknowledged and said all rooms got new refrs like this. Pretty poor. Not mgrs faultMore

Review collected in partnership with Extended Stay
Thank Steve W
Response from 00esa, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 5 April 2018

Steve, thank you for choosing our hotel for your accommodation. We are sorry for the inconvenience you experience in your room. Our maintenance team is checking and rectifying the refrigerator to ensure all our guest have a comfortable and quiet stay. We appreciate you bringing...More

Reviewed 2 April 2018

The toilet kept running, after complaining 3 times they finally switched me to a new room (thank you Paula) only to discover that they had recently replaced the refrigerator but rather than buy the right fridge they took the ice makers out of the new...More

Thank nud4lif
Response from 00esa, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 2 April 2018

Thanks for being our guest. We sincerely apologize for the lack of attention and the maintenance issue you encountered while being here. It is disappointing to know this hampered your stay and we couldn’t deliver a hassle-free stay. Your feedback is of utmost value, and...More

Reviewed 25 March 2018

Booked into hotel through Priceline. Could not get a request for a bed type but since other hotels have been very accommodating, was not concerned. Got to hotel and asked for two queen beds since I am 6'2" and friend is also tall. Told couldn't...More

Thank Ken H
Response from 00esa, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 27 March 2018

Ken, thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and service issues you experienced while here. Your review has been...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Outdoor pool
Details
Price range
US$69 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$69 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (2)
Room & Suite (11)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"There are not any good rooms at this hotel - Avoid it like the plague!"
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"go elsewhere"
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"do not stay here"
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"Ask to see the room before you check in."
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