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06/08/2017 07/08/2017
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    Extended Stay America - Phoenix - Scottsdale

    10660 N 69th St, Scottsdale, AZ 85254-6161
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    06/08/2017 07/08/2017
    US$62
    US$62
    US$62
    Traveller (1)
    Room & Suite (9)
    Dining (1)
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    Overview
    • Excellent22%
    • Very good22%
    • Average14%
    • Poor15%
    • Terrible27%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Phoenix - Scottsdale
    Special Offer: Save up to 10% TODAY!
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    Holiday Inn Express Scottsdale North
    222 reviews
    #48 of 75 hotels in Scottsdale
     
    Extended Stay America - Phoenix - Scottsdale - North
    84 reviews
    #73 of 75 hotels in Scottsdale
     
    Homewood Suites by Hilton Phoenix / Scottsdale
    673 reviews
    #43 of 75 hotels in Scottsdale
     
    Sleep Inn at North Scottsdale Road
    283 reviews
    #39 of 75 hotels in Scottsdale
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (117)
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    There are newer reviews for Extended Stay America - Phoenix - Scottsdale
    See the most recent reviews

    21 - 25 of 114 reviews

    Reviewed 26 September 2016

    I really didn't know what to expect about this place because of the location and price. I stayed there for both but I am not to sure if I would stay there again. I tried to check in early and when I was told I...More

    1  Thank williammL7558GN
    Response from Manager_11525, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 6 October 2016

    The feedback provided in your review is much appreciated. Please accept our most sincere apologies for your recent experience. I met with our staff, and we will make sure that this issue is not repeated by implementing better commuincation and customer service when assisting guests....More

    Reviewed 17 September 2016

    My husband recently had a hip replacement in Scottsdale, and it required a two night stay at a hotel. We purchased the hotel through Priceline. When I arrived, I asked the clerk, Bryce, for a handicapped accessible room due to my husband's surgery. He said...More

    1  Thank Lynn P
    Response from Manager_11525, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 29 September 2016

    I received a copy of your review, and wanted to take a moment to personally respond. The incident you described is unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I will follow up with my team to prevent...More

    Reviewed 16 September 2016

    I was scheduled consultation at the Mayo Clinic for treatment. The room was not clean. the shower was inadequate. I let the cold water run for 1/2 hour and still did not get cold water. There was no Ice machine, we were told it had...More

    2  Thank Patricia C
    Response from Manager_11525, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 29 September 2016

    Your review for our hotel was recently brought to my attention. Please accept my most sincerest apologies about your stay. The miscommunication and lack of customer service you received is regrettable. Our staff will be informed not only about fixing the issues in your room,...More

    Reviewed 17 August 2016

    smells the minute you walk in elevator is filthy...there was a pile of garbage in elevator lobby on third floor that nobody touched for 2 days. rugs old and filthy no amenities at all. wifi worked...but the free one was very slow...they want you to...More

    1  Thank y307882
    Response from Manager_11525, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 31 August 2016

    Thank you for your recent review of your stay. To prevent this from happening again, our team is working to ensure the trash is never piled up and the hotel has a fresh smell. I am grateful for the feedback you provided so we are...More

    Reviewed 19 July 2016 via mobile

    I will NEVER stay here again. I have never been so grossed out with the bad smelling rooms. Then they gave me a room that had dog hair all over the bed. I had to go back up to the front to switch rooms which...More

    2  Thank mackdizzle
    Response from Manager_11525, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 3 August 2016

    Thank you for taking the time to write a review of your stay. The bad smell in the room and the condition of the sheets you described is unacceptable, and I sincerely apologize for your experience. To ensure that a situation like yours doesn't happen...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$61 - US$162 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Expedia, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cancelon and getaroom.com so you can book your Extended Stay America - Phoenix - Scottsdale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Scottsdale
    • Also Known As
    • Extended Stay Deluxe Phoenix/Scottsdale Hotel Scottsdale ,
    • Extended Stay Scottsdale ,
    • Scottsdale Extended Stay
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    Traveller (1)
    Room & Suite (9)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (5)
    Bathroom (1)
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    Questions & Answers
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