Los Abrigados Resort and Spa
1,368 reviews
#47 of 51 Hotels in Sedona
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160 Portal Ln, Sedona, AZ 86336-6149
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Full view
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Room & Suite (508)
Pool & Beach (35)
Travel safe during COVID-19
A note from Los Abrigados Resort and Spa
Updated 24/04/20
About
#47 of 51 hotels in Sedona
Location
Cleanliness
Service
Value
A luxury resort and spa in Sedona, Arizona.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Billiards
Children Activities (Kid / Family Friendly)
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
BBQ facilities
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Private balcony
Telephone
Coffee / tea maker
Kitchenette
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, Spanish
Location
Full view
83Good for walkers
Grade: 83 out of 100
23Restaurantswithin 0.5 km
56Attractionswithin 0.5 km
Contact
160 Portal Ln, Sedona, AZ 86336-6149
Getting there
Car HireSee all Sedona car hire
1,368Reviews52Q+A100Room tips
Reviews
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Popular mentions
The floor was softer the bed! The room was very small for the price! The front desk staff was very rude and no respect for the guests! Only two positives were that the room was clean and it had okay activities on site.
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Date of stay: January 2021Trip type: Travelled with family
Helpful
+1
When we entered the room the heating didn't work. 60 degrees. Had to call maintenance immediately. Be prepared to bring your own hot spot. Wireless is practically non-existent. And even if it were OK, the hotel wifi doesn't let you stream movies and such. We had to use my phone as a hot spot. Dirty silverware. Dirty doors. Yes, they may clean the knobs, but the doors were filthy. Dirty light switches. The Concierge was absolutely clueless on nearby hiking trails. There were some Rice Chex that were spilled outside someone's door. Never cleaned up in the 3 days we were there. Poor maintenance overall. I understand that we are in the pandemic, but come on guys, you can do better than this.
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Date of stay: January 2021
Value
Service
Sleep Quality
Helpful
Response from Diamond Resorts, Other at Los Abrigados Resort and Spa
Responded 2 days ago
Thank you for taking the time to share comments about your recent stay with us. As a team, we make every attempt to do our best making each member, owner or guest happy. We are saddened to learn your vacation with us failed to meet your expectations. Your comments and concerns will be addressed with the team. Kind regards. -GP
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We have stayed here many times. The resort grounds are excellent. The rooms, however are in poor shape. Old and stained furniture, decor and cabinets look from the early 90s. VERY weak internet connection. This will be our last stay at this hotel. It needs serious refurbishing. Oh and the time share sharks are all around the lobby. On check in I actually saw the receptionist wink at one of them to alert them to their new customer. Within a minute the “welcome” guy set on us.! Pathetic
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Date of stay: January 2021
Value
Location
Service
Room Tip: Go for an upgrade.
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Helpful
Response from Diamond Resorts, Other at Los Abrigados Resort and Spa
Responded 1 week ago
We regret to hear that your stay was not everything you expected it to be. Please know that we appreciate the feedback, and we will use it to improve. Thank you. -RW
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I have been to Sedona several times and love the location of this property. I spend hours walking thru the shops next door, so very convenient. I stayed at this location right before this covid 19 was about to hit and was a week before they were going to close the pool and hot tub for maintenance. Hopefully this has reopened. This is what makes this resort. Spent 4 days there climbing the beautiful rocks around Sedona and late lights and early mornings soaking in the hot tub. The food at the resort is not bad, but took advantage of the sales pitch and used their vouchers at several fine establishments. The only negative I have with Diamond resorts is I was promised another cheap vacation for sitting thru the sales presentation and tried to recently use it and no luck. I was not pressured into this, but I know I will never sit thru another sales pitch for the unkept promise. Now they call me all the time, but until I am given the deal I was promised, I am done with Diamond resorts and their promises.…
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Date of stay: February 2020
Rooms
Location
Service
Room Tip: I am sure they are all the same. Some may be larger, but comfort is not what I would call the...
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Helpful
Response from Diamond Resorts, Other at Los Abrigados Resort and Spa
Responded 1 week ago
Thank you for your candid review! We are very happy to hear you enjoyed your stay with us and appreciate your constructive feedback. We will keep it in mind with the intent to improve. If you have trouble scheduling your vacation package, please email us at CustomerServiceSM@diamondresorts.com and our Customer Service team will assist you. -GP
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Booked the reservation 2 weeks prior to my visit and specifically requested a room with a good Wifi reception - reason being I needed to catch up on some important work related stuff. The reservation lady said she will mention it on my reservation and requested a room close to the lobby (where she said the Wifi would be fairly good). On the day of arrival, at 8am, I called the hotel front desk just to verify it again - the person confirmed this is noted on my reservation and that they will do their best. I ended up getting a room on the other side of the pool, where the Wifi doesn't work at all, it's basically a fiction. Worst internet connectivity in a hotel ever. When I went to the front desk to complain they said they don't have anything with good wifi available today, just tomorrow. Tomorrow was too late as my wife has already wiped the room clean and unpacked our luggage. I had to use my cell hotspot which was much much better than the Wifi, unfortunately I had maxed out my T-mobile hotspot data package after a day... so had to switch to my wife's phone. This story tells a lot about a place., just a bad customer service. Room is very small, too small for 4 people. If you plan to use the sofa bed there's no place to walk around the room. So everyday you have to close and open it again. Only good things to mention is the central location and the big jacuzzi near the pool.…
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Date of stay: December 2020
Location
Service
Sleep Quality
Helpful
Response from Diamond Resorts, Other at Los Abrigados Resort and Spa
Responded 2 weeks ago
Thank you for sharing this experience with us. We understand how frustrating this situation was. Please know that we are taking your feedback to heart, and our team will use it to improve the experience for all our guests. We hope that we have the opportunity to host you in the future for a perfect, stress-free vacation. -RW
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PRICE RANGE
US$122 - US$269 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
los abrigados hotel sedona, los abrigados resort spa, los abrigados spa
LOCATION
United StatesArizonaSedona
NUMBER OF ROOMS
175
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Claim Your Listing Frequently Asked Questions about Los Abrigados Resort and Spa
Which popular attractions are close to Los Abrigados Resort and Spa?
Nearby attractions include Trailhead Tea (0.3 km), The Hike House (0.3 km), and Exposures International Gallery of Fine Art (0.3 km).
What are some of the property amenities at Los Abrigados Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Los Abrigados Resort and Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Los Abrigados Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Los Abrigados Resort and Spa?
Yes, parking is available to guests.
What are some restaurants close to Los Abrigados Resort and Spa?
Conveniently located restaurants include The Hudson, Pump House Station Urban Eatery & Mar, and Dellepiane Sedona - Burger Joint.
Are there opportunities to exercise at Los Abrigados Resort and Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Los Abrigados Resort and Spa located near the city centre?
Yes, it is 0.5 km away from the centre of Sedona.
Are any cleaning services offered at Los Abrigados Resort and Spa?
Yes, laundry service and self serve laundry are offered to guests.
Does Los Abrigados Resort and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Los Abrigados Resort and Spa?
The staff speaks multiple languages, including English and Spanish.