WiFi was very weak which was disappointing as I was working remote during COVID. The room was adequate. Looks like a few updates and paint job. Otherwise very basic. Free to-go breakfast was very basic. Overall location is good: Went on some bike rides right from the hotel.
We stayed at the Arroyo Pinion Hotel in December and on New Year's Eve on our road trip to California. On both experiences the hotel was clean, the staff was wearing their masks (covid-19 times), and the hotel was comfortable. I really enjoyed the Sedona soap dispensers and pictures on the walls. There were also many places to sit outside and the hotel was dog friendly. I really appreciated I was able to bring my dog with me. On our New Year's Eve stay, we stayed on the second floor and the front desk man carried our luggage upstairs for us. That was unexpected and very much appreciated.
PROs: Location was great, while also being away from some of the craziness of Uptown and some other areas Grounds were really nice -- I loved the trees Aesthetic of rooms was very nice and updated Great lighting in rooms, plenty of outlets near the bed and on night stand Bright, fancy lighting around the mirror at the sink Air conditioning unit had a remote control and adjusted temperature of the room quickly Loved the bathtub/jacuzzi in the room -- included some very nice smelling bath salts that I appreciated Loved the shower tiling and shelves and water pressure Patio was lovely with very nice patio furniture Enormous, very nice TV -- lotsss of channels Loved the pillows Room appeared VERY clean! CONs: My upstairs neighbors one night had dogs who barked like crazy at EVERY SINGLE NOISE (A/C coming on, someone walks down the hallway, coyotes outside start calling, a car starts, someone turns over in their bed and a bed coil squeaks). I know this because I heard them constantly. Also if you're on 1st floor, you'll hear every shower and step a person takes above I called the front desk a couple of times at night and during the day to bring some of my feedback -- there wasn't an answer. To be fair I didn't go to the front desk physically Refrigerator... maybe worked? I tried adjusting the temperature several times and it didn't kick on very frequently. Most of the things i put in there wouldn't seem much cooler than room temp when i took them out, and the ice pack i brought was nowhere near frozen in the ice box area when i left The coffee maker on the dresser and the really stylized light (that I would have liked to use) were not plugged in and I couldn't move the dresser to reach where an outlet was. I ended up just moving the coffee maker to another area but never got the wall light to work. I did feel deterred from going to the front desk because of my check in experience -- of course everyone is masked right now (which is great), including front desk staff. When she was checking me in, I couldn't hear ANYTHING she said to me. I told her a couple of times "I'm sorry, I can't hear you" and she would act really annoyed but keep mumbling into her mask? I didn't ask again after the 2nd time, so I missed whatever info there was about breakfast and I'm sure other things. That being said, I thought I would just figure it out from literature or something in my room. There wasn't any hotel info/instructional binder or card or anything ANYWHERE, which I thought was strange. Please consider including something like this in your rooms! No check out policies, breakfast info, local info, or other hotel info or map or TV channel listings or anything. On that note, the icons on the a/c remote control weren't super intuitive (I recognized maybe half the symbols) -- I ended up researching how to read the icons on the remote control online Speaking of -- wifi was slow and didn't work super reliably. This was annoying. Lastly, the bed I had was so firm my hips were really sore. This was a trip I wanted to take to recharge and do some solo hiking and push myself and it was really hard for me to fall asleep or stay asleep comfortably because of how hard the bed was. I'm not sure if staff could have done anything about it but seriously, that was a TOUGH bed and I would have been more comfortable on a couch probably? Conclusion: I really don't like to be so negative, but I was honestly disappointed with my stay. The biggest frustrations for me were the hardness of the bed and the dogs upstairs. The other things I complained about I can deal with and figure out, but I did feel frustrated that this is a hotel that I kind of splurged on with limited resources and it was difficult for me to get good rest or be fully comfortable when I needed to sleep. And for my stay to be an investment, I really thought it would be more restful than it was. If you like a firm bed, they have you covered!…
Friendly staff and clean rooms. We enjoyed the fireplace and whirlpool and loved the fact that it had a patio though it was too cold to use it. Thoroughly enjoyed our visit and we will be sure to stay here again in the future.
We stayed 2 weekends in different style rooms each time. Rooms were fairly clean but tv furniture covered in thick red dust. Parking is TIGHT here and big trucks don't care how close they get to you. Reasonably price for area, but we used points since this town is expensive for hotels. Unfortunately, hotel does not have view of red rocks and mountains. So if you are going for a bargain, I recommend. But if you are expecting more, don't come here. Walkable to jeep and atv rentals and wine restaurant. Close to Devils Bridge.