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On this trip we stayed in four different hotels. This hotel was the best! The only thing they didn't do right was give me a ground floor room as I had requested when I called and booked the reservation. The hotel wasn't busy during our...More
The hotel is located in a great location near restaurants and a shopping mall. The staff was very welcoming and paid attention to details. We enjoyed a room upgrade that was very spacious and comfortable. The amenities were standard for the bath, coffee keurig pods...More
Work put me up here and at another, less expensive, hotel (DI) in Sierra Vista over the course of a month. This hotel has a classier feel, but honestly, offered no better amenities than the other hotel at about 2/3 the cost. On my own...More
This is another one of those HIXs that tries to cultivate a digital image much better than reality. At checkin, they want a credit card for a room already paid for with IHG points. I said why do you need that? She says that is...More
Response from GM H, General Manager at Holiday Inn Express Sierra VistaResponded 11 July 2017
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SIERRA VISTA.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each...More
I have been on the road for forty years
I became a Platinum member about 1990 and have reserved suites in approximately 60 Holiday Inn properties in the USA .Mexico Canada and Europe I have never found a more accommodating front desk
The front desk...More
Response from NordicgirlluvsAZ | Reviewed this property |
Tripadvisor in error sent me your question (I'm just another reviewer). My suggestion would be to immediately put a 5 star review on and reference back the previous 1 star review was an error. Then I'd try again to contact... More
Tripadvisor in error sent me your question (I'm just another reviewer). My suggestion would be to immediately put a 5 star review on and reference back the previous 1 star review was an error. Then I'd try again to contact Tripadvisor directly to see if they can remove the "1"
Are you sure you want to delete this answer?
"Bunk Bed rooms for kids available for traveling families"