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TownePlace Suites Sierra Vista

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Traveller (17)
Room & Suite (20)
Dining (2)
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Overview
  • Excellent50%
  • Very good29%
  • Average13%
  • Poor0%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (58)
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11 - 15 of 58 reviews
Reviewed 8 October 2016

I'll start this review off by saying I've stayed at Marriott's my whole life and currently have Gold Status with over 200,000 points. I made a reservation at this location nearly 2 months out from when I was due to arrive. Business circumstances did not...More

1  Thank Towers1971
Response from Ed M, General Manager at TownePlace Suites Sierra VistaResponded 9 October 2016

Thank you for your comments. I'm sorry that you did not have a better experience with us but you did book an advanced purchase rate that is non refundable. This is clearly stated when you book your reservation.

Reviewed 23 September 2016

We stayed at the hotel for almost 60 days while relocating back to the States. The rooms were nice and staff was accomodating and nice except for housekeeping. I had to ask for a vacuum cleaner so I could clean the room since housekeeping hadn't...More

1  Thank AndreaU64
Response from Ed M, General Manager at TownePlace Suites Sierra VistaResponded 24 September 2016

Thank you for your comments. Just to clarify we do a refresh service 6 days a week and then a full clean on your room, including vacuuming, once a week. We are sorry for not meeting your expectations. As far as the items you left...More

Reviewed 16 September 2016 via mobile

With one of the top hotels in Sierra vista I was a little disappointed with the cleaning of the room by housekeeping more attention needs put into practice on basic cleaning of a room example moving things out like chairs side draws dust bins and...More

1  Thank Siad A
Response from Ed M, General Manager at TownePlace Suites Sierra VistaResponded 16 September 2016

Thank you for your comments. We will use them to make our hotel better. We hope that you will give us another try should your travels bring you back to Sierra Vista.

Reviewed 15 September 2016 via mobile

This place was a disappointment. I am a frequent traveler. I travel at least once a month. Booked online several weeks in advance as I have done with all of my reservations. Member of Marriott rewards. Hotel was too small. Room was extremely small and...More

2  Thank evrroig
Response from Ed M, General Manager at TownePlace Suites Sierra VistaResponded 19 September 2016

Thank you for your comments. We are sorry that your stay was not what you had expected. We hope that if your travels bring you back to Sierra Vista that you will give us an opportunity to make it up to you.

Reviewed 8 September 2016

I had the pleasure of staying here for a second time. Hotel staff are VERY helpful and friendly. Even with a last minute notice, I was given a 1st floor room away from everyone else. The rooms are spacious and modern. LOVED the closet space....More

1  Thank TechsMex
Response from Ed M, General Manager at TownePlace Suites Sierra VistaResponded 16 September 2016

Thank you for taking the time to post your comments. We look forward to welcoming you back in the near future.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Meeting Rooms
Dry Cleaning
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$131 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Sierra Vista
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Sierra Vista
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (20)
Dining (2)
Questions & Answers
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Room Tips
"All suites include a kitchen (refrigerator, microwave, and a stove top). For long stays ask for a suite that..."
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"Request rooms away from the elevator and top floor. Walls are paper thin."
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"Try and get a corner room."
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"If possible ask for a high floor room."
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