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I returned from work one day to find two neckties missing from my room. I immediately went to the front desk to report the issue and happened to find one of the neckties sitting at the front desk. The second tie is still missing and...More
Thank James E
Response from IHGService, Guest Relations Manager at Candlewood Suites Bldg 44420 on Fort HauchucaResponded 2 weeks ago
Hello James E,
Thank you for taking time to leave us a candid review about Candlewood Suites - IHG Army Building 44420 AZ. I recognize your stay was not 100% satisfactory.
IHG values your experience with our hotels. I have sent you a private message...More
I recently stayed at the Candlewood Suites located on Fort Huachuca. After returning home to Fort Bragg, North Carolina I received a voice mail from Anna May Sheffie, Candlewood Suites Manager, informing me I had been charged $125.00 because a dog had urinated on a...More
1 Thank Jimmy T
Response from IHGService, Guest Relations Manager at Candlewood Suites Bldg 44420 on Fort HauchucaResponded 10 December 2017
Dear Jimmy T,
Thank you so much for your review of our hotel. Please allow me to apologize for the issues you are having with the charge due to the policy our property. I would like to look into this further and I have sent...More
Significant upgrade to prior hotel. Modern with nice layout, breakfast in the morning and good location to everything. Short distance from everything.
The one thing they do need to do is upgrade the internet. It is a problem for everyone I talk to. It constantly...More
Nice hotel in a convenient location on base. Breakfast is served each morning. Maids do not service rooms on weekends or holidays without advance notice. I was expecting garbage to be taken out and fresh towels at a minimum each day. Bathroom has little counter...More
I stayed here for one night while visiting my husband during his military training. The room was nice and spacious. I didn't expect much for the complimentary breakfast, but it was actually pretty good. They had a bigger selection of food than other hotels.