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See all 7 hotels in Surprise

Windmill Suites in Surprise

537 reviews
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Traveller (124)
Room & Suite (61)
Pool & Beach (15)
Overview
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“living room”(31 reviews)
“front desk”(78 reviews)
“green carpet”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (537)Write a Review
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All reviewsliving roomfront deskgreen carpetsliding doorssun city westbell roadsmall kitchenprint out our boarding passeslibrary of booksgreat place to stayphoenix metro areawafflesflat screensitting areaice waterbreakfast includestwo sinks
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11 - 15 of 536 reviews
Reviewed 20 October 2017

The Carpet was old and smelled a little. The elevator was broken. The Window on entry sport B broken. Not enough regular coffee in room. Parking lot was so full it took almost 10 minutes to find. Parking spot

Thank tomr12345
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 21 October 2017

We are sorry that we failed to impress this visit. We are beginning a major renovation in two weeks which will address these issues.

Reviewed 19 October 2017

We drove from Oregon taking in sights along the way, had stayed at several locations (OR, ID, UT, AZ) and found Windmill Suites to be our favorite! Wonderful rooms, enjoyable pool and so close to the location we came to discover! Very friendly and accommodating...More

Thank maryW4929TA
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 20 October 2017

Thank you for taking the time to review your stay with us, also for your very kind words which I will be passing on to my staff. So glad that you got the time to enjoy the pool after such a long trip. I have...More

Reviewed 16 October 2017

Overall satisfactory, rooms a bit dated but comfortable, location great for our needs, staff was outstanding, breakfast was good. Pool area was nice also. Would stay again when in area. Love the Arizona weatherMore

Thank Dvynick
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 19 October 2017

Thank you for this very kind review of your stay with us at Windmill Suites in Surprise, which I will be sharing with my staff. If you parked in the rear of the hotel you may have noticed the storage bins. We will be starting...More

Reviewed 13 October 2017

The bed was comfortable and the room was clean. We went for breakfast every morning and it was nice assortment. The laundry room was affordable and clean. We had one card that had to be changed 3 times and still wouldn't work right!More

Thank ranch6989
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 19 October 2017

Thank you for taking the time to review your stay with us. You are the first I think we have had that mentioned the laundry room, so thank you again. We are sorry about your issues with the lock, we are working diligently to find...More

Reviewed 7 October 2017

Upgraded our room to suite,...excellent. Very friendly staff, housekeeping excellent. Clean room and environment. Great location, shopping and restaurants. Very good continental breakfast with good seating in or outside patio or by the pool. Reading books and computer room available. Highly recommend.More

Thank dmurari1
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 10 October 2017

Thank you for taking the time to review your stay with us, and also for that awesome five star rating. I am always happy to see that our guests found the time to relax by the pool, we all live such busy lives. Hope to...More

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Traveller (124)
Room & Suite (61)
Pool & Beach (15)
Dining (8)
Hotel & Grounds (65)
Business Centre & Event Rooms (9)
Bathroom (5)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$81 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$81 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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