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Windmill Suites in Surprise

Hotels.comUS$78*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$80*
US$78*
US$80*
US$78*
US$80*
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Windmill Suites in Surprise
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459 Reviews from our TripAdvisor Community

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There are newer reviews for Windmill Suites in Surprise
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Showing 458: English reviews
Omaha, Nebraska
Reviewed 2 weeks ago

Stayed 4 nights. Room was very clean. Staff was friendly (smiles and eye contact from all). They honored our room location request. Hotel location is good for Surprise, Sun City, Peoria. Hall carpets a little worn, elevators worn, but average room rate around $100 for a suite is sweet. Included breakfast (usual hotel fare, eggs, bacon, make your own waffles,...

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Helpful?
Thank P7804BYmarkb
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. Also thank you for your kind words regarding our staff, I will be happy to pass them on. You will be pleased to hear that we will begin renovations in May which will include removing those carpets.

Ventura, California
Reviewed 2 weeks ago

The breakfast selection was not up par with to other time that I have stayed here. The scrambled eggs were a bit cool and you only had one choice of fruit juice, apple. All of the employees I had contact with were very helpful.

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Helpful?
Thank reeveba
Moline, Illinois
Reviewed 2 weeks ago

The first room the air conditioning leaked. Water all over carpet and was noisy. We had to change rooms about 4 am. That room was fine. We stayed for 5 nights . The buffet was good. Wish the elevators worked. Sign said out of order. One day out of five they worked. I also said a homeless man going thru...

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Helpful?
Thank richcporter
El Mirage
Reviewed 2 weeks ago via mobile

I went to this location by my house numerous times over 5 years ago. With 4 visits that was just bad business and I quit going. My partner talked me into giving this one more look as it is 2 blocks from the house. I am pleased to say I have gone 3 times in the past 6 weeks and...

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Helpful?
Thank sbrous9160
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Sorry, but this review appears to be for an I Hop and not our hotel. ( Windmill Suites in Surprise) But we would love to have you stay with us and do such a great review. It is always nice when some one acknowledges the work the work you have put into improving. Well done I Hop.

Monticello, Minnesota
Reviewed 2 weeks ago

room was nice but small. with 4 adults and a baby. only one high chair in the pleace. beds nice but small for two. very nice location easy access to everything. restaurant right across the street , food was good, head live music which made for a fun night. will stay again

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Helpful?
Thank ruwedding
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. I am glad that you mentioned enjoying the restaurant across the street, because it is mostly seniors we don't often recommend it to younger adults. So it was nice to see you enjoyed yourselves. We are ordering a second high chair so that we don't have that problem...

Moncton, Canada
Reviewed 2 weeks ago

I can't see how this can be rated a 4,5 on tripadvisor, but for the price, it's hard to go wrong. The property, including the pool, is nice, the room was big, but smelly (the green carpet must be 25 years old or older) and the bed was confortable. People were smoking on the third floor. The Internet connection was...

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Helpful?
Thank 14Bruno
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. Every review gives us a chance to see where we are doing things right and where we need to improve. Ypu will be pleased to hear that we are starting a major renovation in May that will address the carpet issue. As our internet provider can see our...

Yucaipa, California
Reviewed 3 weeks ago

Very unique room. Liked the layout with a separate living area. My son complained that the pull out bed from the sofa was uncomfortable. Very good breakfast. Would love to stay here again next year for spring training.

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Helpful?
Thank mstaff2017
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us at Windmill Suites. We are very pleased to see that you enjoyed the layout of your room and our great breakfast. I am sorry about the sofa bed. We only recently purchased them and they have memory foam mattresses and we hoped were more comfortable than the standard...

Kodiak, Alaska
Reviewed 3 weeks ago

We spent two nights here and wished we could have stayed longer. The suite was like a small apartment. Separate bedroom, two TVs, microwave, refrig, living room. comfortable king size bed. Delicious, full breakfast. wonderful pool and hot tub. The landscaping around hotel is beautiful. With a pond and ducks. Can walk across small road to a really good restaurant....

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Thank alaskagrandma
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you so much for taking the time to review your stay with us and also for making it such a great review. I also enjoy the peacefulness of the grassy area and the pond and fountains, they just seem to bring a little tranquility to a busy life. We hope that you will return again next time you are...

topeka
Reviewed 4 weeks ago

Elevators only work periodically. There 3 days and elevator only worked first day.. speaking with other guests that had a much longer stay and they reported same experience throughout their stay. Manager advised that e!Stator was old and need replaced but management wasn't willing to spend the money. If you have mobility issues don't stay at this place

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Thank Willieks
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for your review of your stay with us. I must say I am a bit surprised about what you heard regarding the elevator. I am sure whoever gave you this information was not an employee as the information is definitely incorrect. While making a repair the service tech let the panel slip tearing the wiring from the unit....

Cloquet, Minnesota
Reviewed 4 weeks ago

This was a wonderful hotel to stay in when we were on family vacation. The breakfast was wonderful! The staff was very friendly. It was nice and close to the Mariner's spring training and my aunt and uncle's house. It was very easy to get in and out of. The room was spacious enough for the 4 of us. The...

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Helpful?
Thank laurahansen26
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. We look to our reviews for guidance on what we are doing right and where we can improve. It is always nice when a review such as yours has nothing but good things to say. As your family lives in the area we hope that we will see...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 

Additional Information about Windmill Suites in Surprise

Address: 12545 West Bell Road, Surprise, AZ 85374
Region: United States > Arizona > Central Arizona > Surprise
Price Range: RM300 - RM422 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Hotel Style:
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
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Questions & Answers

Here's what travellers have asked, with answers from Windmill Suites in Surprise staff and other travellers.
4 questions
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9 months ago
Wichita, Kansas
over a year ago
Saint Joseph, Missouri
Tappahannock, Virginia

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Questions? Get answers from Windmill Suites in Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room with direct access to the pool. You will also be close to the lobby where the Internet connection is better.”
14Bruno, 9 Apr 2017 | Read review
“Carpeting in room (303) was worn out. Seams were separating and could be a trip hazard. Night lighting in the bathroom would be beneficial. ”
464marlenej, 27 Mar 2017 | Read review
“large rooms, well maintained, clean, large windows, quiet”
bgarena78, 12 Mar 2017 | Read review
“Ask for poolside! Beautiful view of pool and small pond and green grass!”
jmullins2017, 20 Feb 2017 | Read review
“Room 118 is the best.”
wenrenken, 9 Feb 2017 | Read review
5 of 5
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US$78* /night
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Prices are for 1 room, 2 adults
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