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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

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Traveller (92)
Room & Suite (62)
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Overview
  • Excellent20%
  • Very good31%
  • Average19%
  • Poor14%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
3 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (377)
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72
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69
54
63
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All reviewsexecutive suitejoe's crab shackfull hot breakfastwafflesdirectly across the streetflat screenstayed here for one nightbeds were very comfortableduring spring trainingthe room was nicepool and hot tubmallairportarizonaratesphxkitchenette
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1 - 5 of 359 reviews
Reviewed today

Curt welcome, bathroom filthy with blocked hand basin and bath! Avoid this establishment! Talk about conveyer style check in - staff unfriendly and nor helpful in the least. Best part of my stay was the shuttle back to the airport!

Thank gee453
Hotel's Favourite
Reviewed 23 June 2017

I had an overnight layover in Phoenix on my way to and from Cabo San Lucas, Mexico. Since I was only there for a night each time I really wanted a reasonably priced hotel. The rates for these rooms are great and includes most amenities....More

1  Thank Sherman L
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 26 June 2017

Thanks so much for the kind review and the great scores. We are working hard to make sure our guest experiences are outstanding, and it looks like we hit a home run with you. Thanks for staying with us at the Hotel Tempe Phoenix Airport....More

Reviewed 1 week ago via mobile

I stayed at this hotel with my infant. When booking and again when checking in I asked for a crib or pac n play. I reminded the front desk twice while there about the bed. After 90 minutes, I called the desk again. The bed...More

Thank Peg818
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 6 days ago

Our apologies for the incredibly poor service you incurred. If our driver/houseman was busy, someone should have attended to your need. You should not have to wait for anything, anytime. We showed incredibly bad form. This will be corrected. Sorry about the phones, we have...More

Reviewed 1 week ago via mobile

The smoke free room stunk of stale smoke. There was no quiet time. There were at least 20 people in the pools late into the evening. The first night we arrived there was a group of young adults threatening to take someone down and beat...More

Thank SaNosal
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 1 week ago

I truly am sorry that your experience with us was so unsatisfactory. The pool is locked at 10:00pm, I am truly sorry if our safety person did not make that happen. Up until 10:00pm we let our guest enjoy the pool. I hope you called...More

Reviewed 3 weeks ago via mobile

The room was very good, older but updated. The bed was comfortable and the air conditioner worked well. Reasonably priced and in a good location near the airport and across the street from a nice mall. The outdoor pool was also nice and well-maintained. Unfortunately,...More

Thank MarcusDee123
Response from Chris S, Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 2 weeks ago

Sounds like overall your stay was pretty good. Sorry the birds made such a negative impact. Something to work on.

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Free Parking
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$64 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$64 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (92)
Room & Suite (62)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Dyan007
18 April 2018|
AnswerShow all 2 answers
Response from 49ingrid2016 | Reviewed this property |
When you arrive the day before your tflight, you let the front desk know what time you need to leave for the airport and they will tell you what time to be in the lobby. When you return, you call as soon as you have your... More
0
Votes
Dyan007
18 April 2018|
AnswerShow all 2 answers
Response from Carlynn |
The shuttle should be reserved ahead of time, as it goes to the airport at the top of each hour and will need to know to wait for you. The hotel is near restaurants and shopping, and our Uber rides were never more than $8... More
1
Vote
Sarah M
1 February 2018|
AnswerShow all 2 answers
Response from 49ingrid2016 | Reviewed this property |
I believe there is. Staff super friendly.
1
Vote
Room Tips
"See it before you take it."
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"Go to another hotel."
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"Just stay away"
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"My tip is don't stay here, find any other place"
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