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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

362 reviews
#36 of 53 Hotels in Tempe
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Traveller (92)
Room & Suite (50)
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Overview
  • Excellent20%
  • Very good31%
  • Average19%
  • Poor15%
  • Terrible15%
Travellers talk about
“happy hour”(28 reviews)
“executive suite”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (362)Write a Review
There are newer reviews for Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites
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All reviewshappy hourexecutive suitefree social hourmall across the streetjoe's crab shackfull hot breakfastwafflesflat screenstayed here for one nightbeds were very comfortableduring spring trainingthe room was nicepool and hot tubairportarizonaphxrates
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11 - 15 of 345 reviews
Reviewed 18 November 2017

I've stayed here a few times over the past 5-6 years. They have a great breakfast and people seem to know it as it's always busy at breakfast. The rooms have been remodeled/updated and are pretty nice. The staff is always very friendly; especially housekeeping....More

Thank Mary L
Reviewed 16 November 2017 via mobile

I stayed a few days in this hotel and I liked it a lot. The room was good and I enjoyed the quit pool and jacuzzi.The breakfast facility was taking good care of by the ladies and the housekeeping was very nice. I wanna share...More

Thank ReisPHX
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 17 November 2017

Thanks so much for the great review and candid remarks. It is nice to see that staff can overcome issues to save the stay. It is so important that we react to issues and get them resolved so that experiences are not impacted. I will...More

Reviewed 15 November 2017 via mobile

12 hr lay over heading back to PDX, perfect call to get out of airport and relax. Price was right also!! Happy hr at the cafe was nice as well. Rooms are comfy but need a little more privacy, curtain wise, just a sheer for...More

Thank William D
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 17 November 2017

Sounds like you had a good experience, but the scores reflect there were some issues. I hope everything was to your satisfaction. Sounds like your room didn't have the blackout curtain, I will be reviewing that. In the last three months all the draperies in...More

Reviewed 13 November 2017

My husband & I stayed at InnSuites 2 nights to go to a show in Phoenix and to have a tiny vacation. We waited for an hour for the shuttle from the airport because we didn’t realize we needed to cross the street outside of...More

1  Thank Megmsf
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 14 November 2017

Your review was quite nice despite the wait at the airport and the disruptive guests. I am sorry if the front desk did not respond to the noise from your neighbors. Thanks for staying with us at the Hotel Tempe Phoenix Airport InnSuites.

Reviewed 28 October 2017

Spent a night here while passing through Phoenix, it was / is a cheap in relative terms hotel but you get what you pay for and in this case it was not so nice. TV remote did not work, after 3 calls to desk to...More

2  Thank Joe L
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 30 October 2017

I appreciate how discouraging it was to not have your TV situation resolved within minutes. I don't know what day you stayed, nor what room you were in, but I would love to follow up to see why it took so long to resolve such...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Free Parking
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
US$74 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$74 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (92)
Room & Suite (50)
Pool & Beach (5)
Dining (4)
Hotel & Grounds (62)
Bathroom (10)
Business Centre & Event Rooms (1)
Questions & Answers
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Robert O
28 November 2017|
AnswerShow all 4 answers
Response from Brenda H | Reviewed this property |
Warning Dont Stay There.. Very disrespectful Manger,, Hard Old Beds
0
Votes
onorman425
8 June 2017|
AnswerShow all 3 answers
Response from Chris S | Property representative |
I am new to this location and just finding out where things were not being done. Was this question answered for you at all? If not, the answer is yes. Sorry for the late response.
0
Votes
AshleyBecker
23 February 2015|
AnswerShow all 2 answers
Response from Chris S | Property representative |
I hope you enjoyed the room. I am new to the hotel and just seeing this question for the first time. Please forgive our tardiness.
0
Votes
Room Tips
"I like the back or the left side of the hotel."
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"All the rooms are great!"
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"Stay away from this property, cleanliness need some serious improvement"
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"187 next to the pool"
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