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All reviewssleeping areafinal approachyogurtsky harborlight sleeperspent one nightsmall refrigeratorlarge roomtop floorshort drivefree breakfastsofa bedrental carbeds were very comfortablehotel is locatedclean hotelshuttle service
Being a Marriott I was willing to pay more money so I was expecting a better experience. From the beginning I was disappointed. We checked in and then wanted to return our rental car and catch the shuttle in the morning. So we need a...More
I spent one night at this hotel following an evening arrival at PHX. It was conveniently close to the airport and provides free parking. I was disappointed to find stained carpet, stained blankets for the sofa bed, and a lot of wear and tear in...More
The room was comfortable and large. Loved that it had the kitchenette area and large desk. We were on the second floor and too close to the pool. The first night we waited until 11:00 to call the front desk to ask if they would...More
Response from Kim B, Manager at SpringHill Suites Phoenix Tempe/AirportResponded 3 weeks ago
LS-Dallas - Thank you for staying with us. We apologize for the issues you report, and appreciate the positive comments as well. Thanks for the feedback!
First, let me say I love Springhill as a brand. That said, I cannot recommend this hotel, except for price and location.
It’s the first Saturday of spring training in AZ and the hotel is busy, especially the breakfast area. The breakfast staff did a...More
Long story short, get into a cab at the airport and ask for Spring Hill Suites Tempe. Until we went to check in we were unaware there are TWO locations. Regardless the front desk staff (I regret not getting a name) was INCREDIBLE. She set...More
Hello! I rarely get complaints about airplane noise but when it bothers someone - it really bothers them. Based on the fact that you are asking about it and say you're a very light sleeper, I wouldn't advise any property... More
Hello! I rarely get complaints about airplane noise but when it bothers someone - it really bothers them. Based on the fact that you are asking about it and say you're a very light sleeper, I wouldn't advise any property that has "airport" in the name. Some planes fly directly over this hotel.
Thanks for asking!