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Sheraton Phoenix Airport Hotel Tempe

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Sheraton Phoenix Airport Hotel Tempe
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529 Reviews from our TripAdvisor Community

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Showing 517: English reviews
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Los Angeles, California
Reviewed 1 week ago

Pretty much every recent review comments on the age of the property and it's true - it's not a spring chicken. My daughter and I stayed two nights at this hotel recently when we were in town for a soccer tournament. Our soccer club chose this hotel for our team and after checking it out on-line, I was less than...

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Helpful?
1Thank Allison D
Sunny D, Director of Sales at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Hello Allison, Thank you so much for your review, we consider feedback to be a gift. I'm happy to hear you enjoyed our pool and lobby areas of the hotel. We are continuing to make upgrades to areas you mentioned and will post updates as they are complete. Safe travels to you and your family.

Phoenix, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 23 August 2016 via mobile

I stayed here during some REALLY unbearable hard time, this was evident to the staff as it was to anyone even walking by .... I always felt like they went above and beyond. This is also one of the few Sheraton's I have stayed, there had been TONS, that has a balcony. People like me really appreciate and enjoy that...

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Helpful?
Thank Shanna1780
About Hotel's Favourite Review
Robert C, General Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Shanna1780, I'm sorry to hear about your struggles, but thrilled that you enjoyed your stay with us. I'm so glad that our staff took such great care of your during your stay. If you have the chance to stay with us again soon, please let us know! We would be happy to have your as our guests again. Robert Christenson...

Santa Fe, New Mexico
Reviewed 2 weeks ago

I recently stayed at yet another Sheraton and by far this is been the most disappointing one of all. The exterior and outside entry have nice curb appeal. You enter a very nice lobby. So leaves one to think, 'wow this is nice'. You reach the registration desk and greeted with a very warm welcome and smiles. It is something...

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Helpful?
Thank NMTravelerI25
Sunny D, Director of Sales at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Hello Traveler, Thank you for taking the time to review our hotel. I appreciate your attention to detail and I will certainly pass the information along as we are always looking for ways to improve the customers experience. I will keep posting as improvements are made. Safe travels to you.

San Francisco, California
Reviewed 3 weeks ago

This is a tired airport area hotel with mediocre rooms, service and food. Upon airport arrival, I called the hotel for airport pick up and was put on hold for 9 minutes and 2 seconds (advantages of smart phones). Pickup was within 15 minutes. When I commented to the driver about my long hold, he laughed and said he has...

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1Thank Dak94402
San Diego, CA
Reviewed 3 weeks ago via mobile

This is a very old hotel in need of some serious TLC. I am truly stunned this property can carry the Sheraton logo. They don't have any upgraded rooms for Gold or Platinum members and the club lounge is very small and the food was sub-par at best. I would certainly pass on this property. The only positive was the...

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1Thank Auddy
Flagstaff, Arizona
Reviewed 4 weeks ago via mobile

It's been awhile since stayed here & thought would try again for an early AM flight; wished I had not. This hotel continues to be ignored & is in need of serious room updates. Still the old, loud air/heat window units that do not allow good sleep nor accurate heating/cooling. A patch of wallpaper stapled on wall - really? Scratched...

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1Thank mtnwanderers
Reviewed 4 weeks ago

Yes, this is an older Sheraton property. I primarily stay at Starwood properties and this is an older one but very clean, impressive staff, and stays within an economical budget when you are travelling. I feel safe and comfortable on every stay and I have been coming here for over 10 years. For the price and the Sheraton experience, this...

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Helpful?
Thank JKMacAZ
Maricopa
Reviewed 4 weeks ago via mobile

Our Dinner was excellent, delicious and the chef is very innovative n creative! But there is no ambiance and the waiter, Tim is not very friendly... very short n sweet ! We will come back for the food but not for the service!

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Thank 423edwinab
Arizona
Reviewed 18 March 2017 via mobile

We stayed here for a soccer tournament and we were impressed by how clean the room was. The pool area was nice and my kids enjoyed playing in the pool. Breakfast buffet the next morning was $$ and very limited. I was told we couldn't take the food to go and we would have to eat in the restaurant, which...

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Thank flagmama3
Edmonton, Canada
Reviewed 3 March 2017 via mobile

The hotel desperately needs updating. I realize in process, but very old rooms, close to airport but not close to anything else, not even convenience store. Pool area really disappointing....4 old, tattered loungers? Lying by pool on concrete deck not impressive.

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Helpful?
Thank mlttt
Robert C, General Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

mlttt, I am sorry to hear that your stay with us was disappointing. I appreciate the feedback about the rooms, location, and lounge chairs. Please feel free to connect me directly at robert.christenson@sheratontempe.com if you would like to discuss your stay in more detail. Warm Regards, Robert Christenson General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located to Sky Harbor International Airport, Sheraton Phoenix Airport Hotel Tempe is also near desirable attractions, including museums, world class dining, and Arizona State University. ... more   less 

Additional Information about Sheraton Phoenix Airport Hotel Tempe

Address: 1600 S 52nd St, Tempe, AZ 85281-6223
Region: United States > Arizona > Central Arizona > Tempe
Price Range: RM387 - RM770 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Phoenix Airport Hotel Tempe 3.5*
Number of rooms: 209
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Also Known As:
Sheraton Tempe
Tempe Sheraton
Sheraton Phoenix Airport Hotel Tempe Arizona
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Questions & Answers

Questions? Get answers from Sheraton Phoenix Airport Hotel Tempe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd and 3rd floor rooms have balconies. 4th floor rooms do not.”
AllisonD398, 17 Apr 2017 | Read review
“Beds are phenomial.”
NMTravelerI25, 10 Apr 2017 | Read review
“Ask for a room with balcony over pool. Very beautiful.”
JKMacAZ, 28 Mar 2017 | Read review
“a different Starwood / Marriott Property”
davidaclarke, 27 Oct 2016 | Read review
“Facing the pool”
Musqat, 24 Jun 2016 | Read review
5 of 5