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Sheraton Phoenix Airport Hotel Tempe

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Sheraton Phoenix Airport Hotel Tempe
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517 Reviews from our TripAdvisor Community

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Showing 505: English reviews
Hampton, Virginia
Reviewed 1 week ago via mobile

This property is a nice clean Hotel up-to-date amenities and absolutely outstanding customer service. From the time you check in until the time you check out you are greeted by name at the front desk and asked how your day was. Before staying here I mostly stayed at Hilton properties, but the service at this hotel prompted me to give...

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Helpful?
Thank nubianredz
Arizona
Reviewed 2 weeks ago

The staff at the Sheraton Airport Hotel Tempe is outstanding. They are always helpful and look for ways to make our stay better. We have an annual event and look forward to the hospitality they extend us and our team participants each December. We wouldn't want to stay anywhere else. Even though the word 'Airport' is in the name, it...

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Thank ABCCamps
Lauderdale by the Sea, Florida
Reviewed 3 weeks ago via mobile

Unfortunately, my company chose this hotel so I am in a bind and unable to stay anywhere else tonight, as the front desk clerk Ted was curt and unhelpful. Instead of taking responsibility for his airport shuttles tardiness and paying for a cab for me and my colleagues he tried to blame us, the customers for the delay. It's sad...

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Helpful?
Thank cubana2016
Los Altos, California
Reviewed 3 weeks ago via mobile

Close proximity to airport and clean, functional rooms are the best things I can say about the property. Check in is tedious as we were stuck behind a bunch of pilots and flight attendants who clearly stay here often for work. And then to watch the pilots come back and say their keys didn't work or someone was already in...

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Thank Michael Y
Reviewed 22 November 2016

I am a SPG member so I've been to my fair share of Sheraton's, this one is mediocre. I don't know why it has Airport in its name since its not close to it....or anything for that matter so don't expect to walk around to find food or shopping options. The room was nice, very similar to any other Sheraton,...

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2Thank LM D
Reviewed 22 November 2016 via mobile

I stayed at the property for 5 nights both for business and school residency. The staff went above and beyond to make sure I had my packages for my meetings. Jonathan, at the front desk really went out of his way when I needed color copies that weren't delivered in time for my meetings. The executive lounge staff was also...

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Thank Amy R
Washington DC, District of Columbia
Reviewed 10 November 2016

Stayed here overnight and the place is a great place. There is a shuttle, a delicious and warm food to eat and a full service bar. We enjoyed it and were able to Uber everywhere that we wanted to go and didn't have a problem with that. The location is fair and the staff was friendly. A good stop over.

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Thank Ed D
Reviewed 4 November 2016 via mobile

I have worked in the hospitality business, I love Marriott and the fact they merged with Sheraton. This hotel was probably busy because it showed. No one at the desk has a warm welcome every time I walked by, when I asked for contact solution I had to get there attention and I still was not given eye contact.

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Thank Mariah C
Reviewed 2 November 2016

My Dad parked his car here when visiting me. They have 24 hour security, and surveillance cameras....sounds secure. NOPE! When he returned, his vehicle was gone. First they said that they had to move vehicles, so they checked around the property. No really, that's what they said. My father's car was stolen out of the parking lot. To make it...

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Helpful?
Thank AdventureDee
Vancouver, Canada
Reviewed 27 October 2016

Recently stayed at this airport property that isn't really near the airport, or anything for that matter. Arrived late around 11pm to no options for food service, after asking I was offered a pizza takeout menu (that's another story) when we got into our room and settled, we noticed a loud and constant ticking sound from the in room fridge,...

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Helpful?
Thank davidaclarke

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located to Sky Harbor International Airport, Sheraton Phoenix Airport Hotel Tempe is also near desirable attractions, including museums, world class dining, and Arizona State University. ... more   less 

Additional Information about Sheraton Phoenix Airport Hotel Tempe

Address: 1600 S 52nd St, Tempe, AZ 85281-6223
Region: United States > Arizona > Central Arizona > Tempe
Price Range: RM615 - RM1,310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Phoenix Airport Hotel Tempe 3.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Sheraton Tempe
Tempe Sheraton
Sheraton Phoenix Airport Hotel Tempe Arizona
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Questions & Answers

Questions? Get answers from Sheraton Phoenix Airport Hotel Tempe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a different Starwood / Marriott Property”
 of 5 bubbles davidaclarke, 27 Oct 2016 | Read review
“Facing the pool”
 of 5 bubbles Musqat, 24 Jun 2016 | Read review
“Be sure to get a renovated room.”
 of 5 bubbles TeresaSeattle, 14 Jun 2016 | Read review
“Cannot recommend anywhere.”
 of 5 bubbles 192valeriep, 8 Jun 2016 | Read review
“I had a ground floor room and it was great, very quiet at night.”
 of 5 bubbles johnkZ3704DB, 19 May 2016 | Read review
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