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This hotel was just the perfect size for our business meetings and conference. It is in a great location which is very convenient to lots of restaurants and things to do. It also happens to be very close to ASU. There was an assortment of...More
The hotel was fabulous. We were walking distance to dozens of restaurants and bars. The staff was kind and extremely helpful -we booked a hot air ballon ride through the concierge. The buffet breakfast was delicious and included an omelette station. We would definitely return...More
Thank William S
Response from TempeMissionP, General Manager at Tempe Mission Palms Hotel and Conference CenterResponded 2 weeks ago
Dear William S,
Thank you for recommending Tempe Mission Palms on Tripadvisor! We appreciate the kind words, and are thrilled that you enjoyed your visit so much (and got to experience a hot air balloon ride). We look forward to your next stay.
I reserved a King for my wife and I. Got there and they gave us a room with two doubles. The clerk said very quickly (like she says it all the time if you get my drift) that "your room choice is not guaranteed". No...More
Thank Steven L
Response from TempeMissionP, General Manager at Tempe Mission Palms Hotel and Conference CenterResponded yesterday
Dear Steven L,
I'm so sorry we were unable to accommodate your room request, and that we didn't do a better job of communicating with you. Unfortunately, we do not guarantee room types, but we do our very best to honor the requests as much...More
Stayed for four days and was billed 3 different room amounts . Plus you always have a 17:50 user fee for each day. Manager is very uncooperative in helping or asking about why there is a difference each day in room rates for same room....More
Response from TempeMissionP, General Manager at Tempe Mission Palms Hotel and Conference CenterResponded 4 days ago
I'm so sorry to hear that we did not do a better job explaining the room rates and hospitality fee. We will be in contact to resolve this with you, and please accept my most sincere apology, as this is not typical of...More
Very nice hotel. Keeping the fountains running all night gets to be a bit noisy. Especially for light sleepers. The pool area could be designed better and the music at the pool was poor sound quality and horrible music selection. Other than that I really...More
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Response from TempeMissionP, General Manager at Tempe Mission Palms Hotel and Conference CenterResponded 6 days ago
Thank you for taking the time to give us feedback about your stay. As we look to make improvements, we will definitely keep your comments in mind. I'm glad you liked our hotel, and we look forward to your next stay with us....More