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Holiday Inn Express Hotel & Suites Tempe

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#15 of 49 Hotels in Tempe
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Holiday Inn Express Hotel & Suites Tempe
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193 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Tucson, Arizona
Reviewed yesterday NEW

Clean, quiet hotel right at Az Mills. Front desk very helpful and polite. Was easy in and easy out. Had a Double bed suite and it was great for the price! They had coffee and tea available every day and cookies too. The only bad thing was none of the ice machines worked except on the lobby floor!! Don't know...

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Helpful?
Thank mestucson
Tucson, Arizona
Reviewed 2 weeks ago

Ive been currently staying at this holiday inn for 2 weeks and the service has been exceptional I am a airline employee and I will never stay at another place in this town clean rooms good breakfast and phenomenal customer service Specially from the gals in the front desk Liliana and Jacqueline went out of there way to make my...

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Helpful?
Thank alsauceda
Mike D, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you alsauceda for your review! We're glad to hear Lilianna and Jacqueline are shining stars! Tell your friends and co-workers to come see us as well. We'll see you the next time you are in Tempe!

Seoul, South Korea
Reviewed 2 weeks ago via mobile

This is a Holiday Inn so I expected nothing special... this place isn't fancy by any means but gets all the basics right. WiFi works well everywhere and can print documents from the business center. Breakfast standard but with some nice -looking pastries if you eat those (I try to avoid in favor of fruit). Fitness center is modest but...

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Helpful?
Thank jrh825
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for your excellent recommendation of the Holiday Inn Express Hotel & Suites Tempe; we are happy that we offered you a stay worth coming back to . Our dedicated team takes great pride in the experience our guests receive; thanks for recognizing them; we will pass your kind words on. We look forward to your next visit with...

Tempe, Arizona
Reviewed 2 weeks ago

Customer service is great, breakfast pretty good, and housekeeping do a great job. Liliana at the front desk does a great job so does jacqlyn they make you feel at home. whole staff is pretty friendly. I haven't seen the housekeeping lady to see who she is to tell her she does a great job.

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Helpful?
Thank jc80961
Mike D, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Hi jc80961, Thank you so much for the review! We will definitely pass this on to Jacquelyn and Lilianna as well as our housekeeping staff. Please come back and see us the next time you are in Tempe!

Padua, Italy
Reviewed 2 weeks ago

I was in this hotel for a week during a business trip in the area. Rooms are partially renewed, still a little "tired". Lobby was under rebuilding but anyway acceptable. Very good price and position. Suggested.

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Helpful?
Thank Matteo_Barbara2014
Rocklin, California
Reviewed 3 weeks ago via mobile

The Tempe Holiday Inn Express is pretty much what you'd expect from a HIX: comfortable, clean room; typical free breakfast (although...the pancake maker spit out some pretty tasty pancakes), convenient location and plenty of parking (thanks to the Arizona Mills Mall which is right there). What got this hotel five stars from me is the staff. They were great...very friendly...

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Helpful?
Thank GEH3
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for your review! We are so glad we here at the Holiday Inn Express Hotel & Suites Tempe were able to offer you a stay worth coming back to. Our staff takes great pride in the service provided to our guests, and we are happy to hear that you appreciated their efforts; they deserve the recognition! We all...

Weinheim, Germany
Reviewed 4 weeks ago

This is a hotel right across from the Arizona mall. The breakfast area was undergoing some work at the time of my stay. Overall rooms are big but slightly run down. Everything is clean and well kept though. Service is eficient & fast. All in all not an outstanding hotel - good average.

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Helpful?
Thank saltacity
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for your review and the kind words for our staff as well as our convenient location. We have recently renovated our lobby area, and are slated to renovate the rooms and hallways in summer of 2017. We hope that you will visit us again in the future!

San Francisco, California
Reviewed 29 October 2016

Holiday Inn Express. Not sure where to start. Room 602. No microwave in room. I can't remember the last time I did not have a microwave in a hotel room. Must of been 1980. No safe in closet area for personal items of value. Room made for queen size bed at best. King bed way oversized for room. Placing it...

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Helpful?
Thank hogheadj
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you very much for choosing to stay with us, and for taking the time to provide invaluable feedback relative to your recent stay. We are sorry to hear about your negative experience with us. You deserved better as our guest. Your feedback is important to us; we will look into the issues you noted and address them in our...

Paisley
Reviewed 28 October 2016 via mobile

We stayed here for one night. A clean, modern and comfortable hotel. It is close to the Arizona Mills Shopping Mall and a couple of good middle price restaurants. The rooms and beds are comfortable and there is a breakfast room. It is a hotel for overnight/short stays rather than a luxury hotel. We would stay there again.

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Helpful?
Thank jamesandrewmcdonald
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for your review! All of us at the Holiday Inn Express Hotel & Suites Tempe are happy that you found our hotel to be clean, modern and most of all, comfortable. The fact that you would stay with us again makes our day. Thank you!

Reviewed 7 October 2016 via mobile

It was great to spend this days at this hotel. The rooms were verry clean and the breakfast was verry good. My special thanks to Lucia she was berry nice at me I don't know her last name but hoope you have more people like her working at this hotel. Even though the hotel was remodel she had the breackfast...

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Helpful?
1Thank Evelyn L
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear Evelyn, Thank you for your highest recommendation of the Holiday Inn Express Hotel & Suites Tempe; we are happy that we offered you a stay worth coming back to in spite of our current renovation. Our staff takes great pride in the experience our guests receive; thanks for recognizing Lucia in particular; we will pass your kind words on...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Tempe, Arizona, Holiday Inn Express hotel. For a convenient location in a lively city, stay at the Tempe Holiday Inn Express Hotel and Suites, just 12 miles from downtown Phoenix. Our Arizona hotel, which is six miles from Phoenix Airport (PHX) and 20 miles from Scottsdale Airport (SDL), keeps you close to both business districts and desert landscapes with pristine parks. Downtown Phoenix includes the corporate locations of businesses like Honeywell and US Airways. From the American Heart Association to Wells Fargo, a diverse range of Phoenix corporations conveniently surround our Tempe hotel. And to make your trip easier, we offer flexible hotel meeting space with catering and a business center to help you host your next event. Leisure travelers can enjoy shopping, watching IMAX or playing at the interactive GameWorks next door at the Arizona Mills Mall. Or escape to a new world at a popular Arizona attraction such as the Phoenix Zoo in Papago Park or the Hawaiian-themed Big Surf Water Park near our Tempe hotel. Our studio-suite Phoenix hotel gives you the comfort and amenities you deserve. Stay Smart at this Tempe hotel that offers several choice amenities such as an outdoor heated pool and whirlpool, hotel-wide wireless Internet access and a hot breakfast bar served daily. Check out our great Phoenix hotel deals and rates and book your reservation at the Holiday Inn Express Tempe hotel now. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Tempe

Address: 1520 W Baseline Rd, Tempe, AZ 85283-1046 (Formerly AmeriSuites Tempe/Arizona Mills)
Region: United States > Arizona > Central Arizona > Tempe
Price Range: RM383 - RM979 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Tempe 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Tempe
Holiday Inn Tempe
Holiday Inn Express Tempe
Tempe Holiday Inn
Holiday Inn Express Hotel & Suites Tempe Arizona
Hotel Style:
#10 Business Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Tempe staff and other travellers.
4 questions
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Flagstaff, Arizona
6 months ago
British Columbia
over a year ago
Saco, Maine

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Questions? Get answers from Holiday Inn Express Hotel & Suites Tempe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I registered on line through ing.com...asked for extra pillows and early check in and it was handled great!!”
 of 5 bubbles mestucson, 6 Dec 2016 | Read review
“Don't smoke inside the rooms!”
 of 5 bubbles alsauceda, 21 Nov 2016 | Read review
“Stay at Greyhound Bus Terminal don't use Holiday Inn Express”
 of 5 bubbles hogheadj, 29 Oct 2016 | Read review
“Away from 1st floor!!!”
 of 5 bubbles xGBPx, 4 Aug 2016 | Read review
“Overlooking the car park and clam jumpers will be quieter I think”
 of 5 bubbles colinw204, 19 Jul 2016 | Read review
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