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Canyon Plaza Resort

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Canyon Plaza Resort
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1,622 Reviews from our TripAdvisor Community

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Showing 950: English reviews
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Reviewed 3 days ago NEWvia mobile

If you want to do sunset or sunrise or both at Grand Canyon, stay here. You will be parked up and through to Mather Poin in 10 minutes. Buy your Canyon Park pass at the Geographical Centre next door and skip queues on entering park. Service very friendly and helpful. Room clean, large and comfortable.

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Helpful?
Thank Patricia N
Edmond, Oklahoma
Reviewed 3 days ago NEWvia mobile

This hotel was the closest I could stay at the Grand Canyon but it was just "ok". The hotel is being renovated. It was completely full so I had to be separated from my family. Our room was in a separate building. Parking is very rare. You can barely find any. The pool is outdoors and is being renovated. The...

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Thank Jabeen27
Kansas City, Missouri
Reviewed 5 days ago NEWvia mobile

Not a lot of choices in town, I chose this one because it was right next to the National Geographic visitor's center. The IMAX there and the store were great. On check in at the hotel they give you a coupon for buy one, get half off at the IMAX. You can also do a Pink Jeep Tour, so if...

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Helpful?
Thank cholesteroldoc
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was happy to hear your stay with us was satisfactory and that you enjoyed the close proximity to the IMAX and the bus pickup. I will be forwarding your concerns to our Maintenance Department. Again thank you.

Reviewed 6 days ago NEWvia mobile

We booked our room through Bookit online for $143.00 a night. When we got there they were charging $250.00 a night if you did not have reservations. I certainly would not pay that. Clearly they are rennovating, however, we got there at 3pm and no one was working. When you book the room they do not tell you they are...

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Helpful?
Thank Criusinforfun
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was sorry to hear your stay with us was less than satisfactory. While we are in the middle of a renovation, which we try to do in our off season we do strive to provide good customer service to our guests. Your comments will be forwarded to the appropriate...

McHenry, Illinois
Reviewed 1 week ago

We chose this hotel because they are pet friendly. Very pet friendly even letting our small dog in the bar. Room was large and CLEAN. Slight inconvenience in that the elevator was a walk from our room, esp when carrying luggage back and forth. Gift shop was well stocked. Nice front desk staff. Everyone we encountered had a smile. We...

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Helpful?
Thank lizzwh
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was very pleased to hear that your stay with us was satisfactory and that we were able to accommodate your pet. Your comments will be forwarded to the appropriate Department Managers so they can review with their staff. Again thank you.

Missoula, Montana
Reviewed 2 weeks ago via mobile

A bit pricey. $50 for a pet? Really? Construction made for a mess. Rooms were very nice. Won't stay here again until they bring the pet fee down to what other motels are charging. Good quick access to Grand Canyon, IMAX, and restaurants.

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Helpful?
Thank SVN72
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. Our guest know ahead of time that we do have a policy regarding dogs and the fee associated with having a dog in the hotel. I am sorry for any misunderstanding this may have caused you. I hope the rest of your stay was satisfactory. Again thank you.

Scottsdale, Arizona
Reviewed 3 weeks ago

Awesome hotel, clean room, updated look and feel. Nice high quality, crisp clean rooms. Flat screen TV with a good cable lineup. Clean bathroom and shower. Very comfortable and clean feel, nothing bad to note. Heater took a while to warm up but that was not an issue.

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Helpful?
Thank azadventurer2017
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you so much for taking the time to review our property. I appreciate that your stay with us was satisfactory and comfortable. We strive to provide good customer service to our guests during their stay with us. I will be forwarding your very positive comments to the appropriate Department Managers so they can review with their staff. Again thank...

Cornwall, United Kingdom
Reviewed 3 weeks ago

The location is fine for the Grand Canyon but it is not very well equipped. They don't provide breakfast, so we had to eat at the Grand Canyon. I am sure that there are better places to stay but we were with a tour group.

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Helpful?
Thank Flo413
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for the review on our property. I was sorry to hear your stay with us was less than satisfactory. We strive to provide good customer service to our guests during their visit with us and I would hope that our staff would accommodate any issues you may have encounter. Again thank you.

Springfield, Vermont
Reviewed 4 weeks ago via mobile

Reservation last minute. $180 for a King suite. Buildings are being updated. Lots of construction. Value for the money is not good but, the entire town of Tusayan is overpriced. The restaurants, the gas prices, the McDonalds. Doesn't matter all prices based on proximity to a magnificent hole in the ground. Prepare to pay and be underwhelmed.

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2Thank Christopher F
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for the review on our property. I was sorry to hear your stay with us was less than satisfactory. Unfortunately, we do at times have to upgrade/remodel our property as you can imagine the wear and tear with all the tourist that come through to visit the Grand Canyon. We do try to do most of this during...

Ocala, Florida
Reviewed 4 weeks ago

It was very nice , we stayed in room 163 it was clean, and convenient to the park and the helicopter tours. It was a bit pricey but worth it, we will do it again. and we actually are plannning on returni ng sometime in may-june. The people were very friendly We are looking forward to our return, thank you...

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Helpful?
Thank bklpn352
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you so much for taking the time to review our property. I was happy to hear that your stay with us was a great experience for you and your pet. We strive to provide good customer service to our guest and we are looking forward to seeing you this summer. Again thank you.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located 1 mile from the South Rim entrance to the Grand Canyon National Park. ... more   less 

Additional Information about Canyon Plaza Resort

Address: 406 Canyon Plaza Lane, Grand Canyon, Tusayan, AZ 86023
Region: United States > Arizona > Tusayan
Price Range: RM731 - RM1,488 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Canyon Plaza Resort 3*
Number of rooms: 232
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Also Known As:
Canyon Plaza Hotel Tusayan
Quality Inn Grand Canyon National Park
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Questions & Answers

Here's what travellers have asked, with answers from Canyon Plaza Resort staff and other travellers.
12 questions
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Chicago, Illinois
8 days ago
Twisp, Washington
2 months ago
Gillette, Wyoming
over a year ago

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Questions? Get answers from Canyon Plaza Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to be moved away from spa area, people tend to party later than we would like”
 of 5 bubbles bklpn352, 20 Feb 2017 | Read review
“To stay near the Canyon, a decent mid-priced room (for this area)”
 of 5 bubbles W1438QNroberts, 12 Feb 2017 | Read review
“Winter time is cheaper”
 of 5 bubbles 517martinc, 12 Feb 2017 | Read review
“We liked the ground floor, but we have a little dog.”
 of 5 bubbles 346elizabethw, 1 Feb 2017 | Read review
“Take a room with a lower number or a room in a different building. There are two buildings at least with this hotel”
 of 5 bubbles FSTSK8R, 5 Jan 2017 | Read review
5 of 5