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Canyon Plaza Resort

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Traveller (504)
Room & Suite (393)
Dining (59)
Overview
  • Excellent9%
  • Very good31%
  • Average37%
  • Poor13%
  • Terrible10%
Travellers talk about
“south rim”(55 reviews)
“indoor jacuzzi”(12 reviews)
“imax theater”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,766)
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1,027 results
Traveller rating
105
290
338
155
139
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Time of year
LanguageEnglish
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105
290
338
155
139
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1 - 5 of 1,027 reviews
Reviewed 2 weeks ago

I book a luxury room and found a standard room of low quality. Looks with little grooming The placar is a hole in the wall with hangers. The bathroom is very small, the sink is outside the bathroom in the hallway of the room. It...More

Thank Alex B
Response from Ann S, General Manager at Canyon Plaza ResortResponded 1 week ago

I was sorry to hear that your stay with us was less than satisfactory. We always strive to provide good customer service to our guest while stay with us. Your comments will be forwarded to the appropriate Department Managers for review, again thank you.

Reviewed 3 weeks ago via mobile

Tusayan is just like West Yellowstone. It is a gateway town to an incredible National Park. It is fantastically convenient and expensive. Luxury is hard to find. The business owners provide service to a crushing amount of tourists and make their money during "the season"...More

Thank NicholasCHopkins
Response from Ann S, General Manager at Canyon Plaza ResortResponded 1 week ago

I appreciate you taking the time to comment on our property and your stay with us. Thank you for mentioning our convenient location to the entrance to Grand Canyon and how we are situated with walking distance to all that Tusayan has to offer. Again...More

Reviewed 4 weeks ago

The staff were very friendly and helpful and the hotel was clean. It looked a bit old and could do with updating. We had a standard room with two double beds which were comfortable. The room was okay but was freezing cold at night. There...More

Thank Andydjp
Response from Ann S, General Manager at Canyon Plaza ResortResponded 4 weeks ago

Thank you for taking the time to review our property. I was happy to hear your stay with us was satisfactory and that our staff was friendly and helpful. We strive to provide good customer service to our guests during their stay. I will be...More

Reviewed 2 January 2018 via mobile

Hotel’s location is a few minutes outside the entrance, near restaurants and fast food places. Upon check in we found out that we got upgraded from 2 double beds to 2 queen beds suite, which was totally awesome since it was quite an expensive stay....More

1  Thank Alyssa M
Response from Ann W, General Manager at Canyon Plaza ResortResponded 7 January 2018

Thank you for taking the time to review our property. I was happy to hear that your stay with was great and that you enjoyed the upgrade on your room. I also appreciate you mentioning our convenient location to all the amenities that our Town...More

Reviewed 2 January 2018 via mobile

My partner and I stayed here and loved that this was one of the few hotels that wasn’t part of a huge chain. However, the room wasn’t very clean and maintenance needed to be done. Loved the indoor spa though!

1  Thank Alexx J
Response from Ann W, General Manager at Canyon Plaza ResortResponded 7 January 2018

Thank you for taking the time to review our property. I was sorry to hear that your stay with us was less than satisfactory. I appreciate you mentioning what was wrong with the room, it helps us address these issues. Again thank you.

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$166 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$166 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (504)
Room & Suite (393)
Dining (59)
Pool & Beach (26)
Amenities (14)
Questions & Answers
Ask a question
Daybreak42
15 March 2017|
AnswerShow all 7 answers
Response from njumm |
Shuttle bus stops in front of hotel, It is a 10-15 minute ride
2
Votes
AmberDos
11 January 2017|
AnswerShow all 6 answers
Response from Pete C | Reviewed this property |
i would say about half hour walk but its a massive site so a car is better
1
Vote
Rauny T
1 January 2017|
AnswerShow all 6 answers
Response from Ann S | Property representative |
Yes the indoor pool/jacuzzi are heated. Of course this time of year the outdoor pool is closed.
0
Votes
Room Tips
"It is not true the photos that show on the website"
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"second floor probably more desirable in the main wing"
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"We stayed in the building next to the pool and was a great room and floor"
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"The ground floor rooms have two exit doors -- one to the parking lot for unloading the car, and one to the..."
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