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Holiday Inn Express Grand Canyon

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2,638 Reviews from our TripAdvisor Community

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Showing 1,914: English reviews
Edmonton, Canada
Reviewed 2 weeks ago via mobile

Stayed here over a weekend and really liked how close by this hotel was to the Grand Canyon. Breakfast was good, although it was so busy on Sunday morning that we couldn't sit down to eat and had to wait for the hot food to be refilled - but the staff were pleasant and speedy. Unlike most of the hotels...

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Helpful?
Thank Lisaisonholidays
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear lisaisonholidays, We are pleased you had a great stay and enjoyed our breakfast! Thank you for your review and for choosing to stay with us! Sincerely, Elena V - General Manager

Elkhart, Indiana, United States
Reviewed 3 weeks ago via mobile

We had stayed lated at the Grand Canyon and just wanted to find a close place to stay for the night. We got one of the last two rooms available. We were grateful to not have to travel further to find a place to stay. The complimentary shampoo and conditioner were previously used and were left for us only half...

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Helpful?
Thank Jenn D
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Jann, Thank you for your comments as they only help us become better for our guests! I have shared your comments with our Housekeeping staff so they understand the importance of ensuring quality amenities for each of our guests! Once again, thank you for your review and for choosing to stay with us! Sincerely, Elena V - General Manager

Kitchener, Canada
Reviewed 3 weeks ago

I UNDERSTAND THAT THINGS HAPPEN - IT IS HOW THEY ARE DEALT WITH THAT DETERMINES A GREAT ORGANIZATION. HOLIDAY INN MISSED THE BOAT ON THIS ONE. We stayed here for a night after a visit to the Grand Canyon. Our room was clean and comfortable and the breakfast was very good. Unfortunately the building we stayed in lost wifi service...

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Helpful?
Thank Phil G
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Phil G, Thank you for your comments, which have been shared with our front desk staff as a training moment so they could see the importance of good communication. Both the internet and outside phone systems were down town wide not just at our hotel, my apologies that this was not better communicated to you so that you would...

Kansas City
Reviewed 3 weeks ago

I stayed with two colleagues last week during the snow storm. Unfortunately, our visit to the Canyon was a dud, complete white out, but we enjoyed our stay here. Our first breakfast was on a Sunday and the breakfast area was ridiculously crowded at 9AM. It was very difficult to even get food. While this is not the hotel's fault,...

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Helpful?
Thank KChief
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear KChief, We are pleased that overall you had a wonderful stay with the exception of the snow storm of course! As for the breakfast I have shared your comments with both our breakfast staff and our Manager so they understand how they affect our guests. Thank you for your review and especially for choosing to stay with us! Sincerely,...

Darwin, Australia
Reviewed 3 weeks ago

Big room Very good FREE breakfast Good location for easy access to the canyon. Just 15 mins drive. Friendly staff with a helpful attitude Reception gives out an information sheet with info on restaurants and local attractions. I'd stay here again.

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Helpful?
Thank Matt854
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Matt854, We are pleased to hear you had a great stay and especially that our staff was able to make your stay even better! Thank you for your review and for choosing to stay with us! Sincerely, Elena V - General Manager

nj
Reviewed 3 weeks ago

would stay here again, nice and clean. very friendly staff restaurants are all within easy walking distance. Was very glad we choose this hotel. Great breakfast n( very very important lol) always glad to stay at Holiday inn expresses!

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Helpful?
Thank sandradS4793DF
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear sandradS4793DF, We are pleased that we exceeded your expectations! I have shared your comments with our staff, after all they are the ones who make the magic happen! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - Gneeral Manager

Gardner, Colorado
Reviewed 4 weeks ago

This place is all location. It seemed a better deal than in the park (with some similar priced lodge rooms with few amenities). However, this HI Express feels like a fast food joint when you expect a decent sit-down restaurant. The lobby is small, cramped with folks coming and going. The front desk check in is fast and staff rattle...

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Helpful?
Thank dogbuckeye
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear dogbuckeye, We appreciate your comments as they only help us be better... I have shared your comments with our front desk staff reminding them to ensure our guests feel welcome as they check in and information is to be given at a slower pace so our guests understand & appreciate all of our amenities. As for the restaurant I'm...

Bristol
Reviewed 4 weeks ago

Competitively priced, comfortable room, excellent location for the national park and local shops and restaurants, surprisingly good breakfast... though get there early (or possibly late) to avoid queues.

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Helpful?
Thank TravisPickle
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear TravisPickle, We are pleased to hear you had a great stay and especially enjoyed our breakfast! Thank you for your review and for choosing to stay with us! Sincerely, Elena V - General Manager

Reviewed 4 weeks ago

I stayed at the Holiday Inn Express for 4 nights during my trip to Death Valley National Park, Flagstaff, and Grand Canyon National Park 1/1 - 1/11/2017. I stayed at 5 hotels including two other HIE in Pahrump, NV and Williams, AZ. This hotel is older those those, but it had been renovated. However, it was not as contemporary and...

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Helpful?
Thank Robert C
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Robert C, We are pleased that you overall you had a great and comfortable stay! I have shared your comments with both housekeeping and maintenance so that we are able to fix these issues for our future guests! Thank you for your review and for choosing to stay with us! We look forward to welcoming you back! Sincerely, Elena...

Mumbai (Bombay), India
Reviewed 4 weeks ago

We stayed at this relatively small hotel for a night during our visit to the Grand Canyon south rim. Room was comfortable though temperatures went below freezing overnight. The room itself has all basic facilities. Check in process was smooth. There are many places to eat out should you need them. We liked a place that offered Mexican food nearby....

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Helpful?
Thank GurudathBaliga
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear GurudathBaliga, We are pleased that overall you had a comfortable stay. Thank you for your review and for choosing to stay with us! Sincerely, Elena V - General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Grand Canyon Holiday Inn Express Hotel & Suites features 164 guest rooms and a 32 suite room annex. Free in-room high speed Internet access is available. We are entirely a non-smoking hotel. The Holiday Inn Express Hotel & Suites is located one mile from the Grand Canyon National Park South Rim entrance. Dining and entertainment within walking distance. 1/2 mile from the Grand Canyon Airport and Helibase. Air tours, jeep rides, raft trips, can be arranged from the hotel. Free continental breakfast from 6:30 am to 9:30 am. KidSuites Available for 2 adults and three children - Queen rooms have 4 person max, and King Rooms have 2 person max. Visit Grand Canyon, AZ and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Grand Canyon

Address: Highway 64, PO Box 3245, Tusayan, AZ 86023
Region: United States > Arizona > Tusayan
Price Range: RM442 - RM1,624 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Grand Canyon 3*
Number of rooms: 196
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Also Known As:
Holiday Inn Express Grand Canyon Hotel Tusayan
Holiday Inn Grand Canyon National Park
Grand Canyon National Park Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Grand Canyon staff and other travellers.
18 questions
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Questions? Get answers from Holiday Inn Express Grand Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All pretty much cookie cutter. Maybe once the suites are renovated those are a choice.”
 of 5 bubbles dogbuckeye, 25 Jan 2017 | Read review
“Avoid rooms near ice machine and elevator”
 of 5 bubbles k2boarderVa, 21 Jan 2017 | Read review
“Spend more time close to the canyon not in room!!”
 of 5 bubbles GurudathBaliga, 21 Jan 2017 | Read review
“ask for upper floor (we did but checked in super late, so I think we got a first floor)”
 of 5 bubbles toureiffelt, 13 Jan 2017 | Read review
“Stay away from the pool”
 of 5 bubbles Adamkish1974, 31 Dec 2016 | Read review
5 of 5