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Grand Canyon Railway Hotel

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Grand Canyon Railway Hotel
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1,668 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Canyon Railway Hotel
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Showing 1,554: English reviews
Queen Creek, Arizona
Reviewed 25 November 2015

As part of the package to ride the train to the Grand Canyon, this was an easy choice to book as they arranged everything, including the train ride and any luggage transfers if you prefer to stayed at the Grand Canyon. We did the up grade package and first class on the train, worth every penny. Our package deal consisted...

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1Thank Thomas D
Reviewed 23 November 2015

I stayed in both the Deluxe Room and the Value Room before & after my rail trip to the Grand Canyon. The linens were a bit softer in the Deluxe room. But really both rooms were comfortable & well appointed. Staff there was exceptionally helpful & friendly. The food in the Grand Depot Cafe is buffet style. Good food &...

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1Thank Linda M
Reviewed 19 November 2015 via mobile

Hotel was great. Meals were great. Staff very friendly and helpful. Train ride relaxing and lots of good info and entertainment from guitarist from Wisconsin and Glenn Campbell look alike. Kathy with a K was great.

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1Thank Laurie N
Westminster, United States
Reviewed 17 November 2015

As part of the package to ride the train to the Grand Canyon, this hotel was an easy choice to book as they arranged everything that was part of the train ride including any luggage transfers if you stayed at the Grand Canyon. The checkin was quick and the room we received was an easy walk around the corner on...

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1Thank Cor V
XanterraCorporate, Director of Sales at Grand Canyon Railway Hotel, responded to this review

Thank you for your comments about your visit to our GC Railway Hotel. I am glad you enjoyed your stay.

Kingston, Massachusetts
Reviewed 14 November 2015

We stayed at the Grand Canyon Railway Hotel as part of our Grand Canyon trip. The hotel lobby is beautiful! Our room was large and clean. Our stay was part of a package that included breakfast and dinner. Both were very good. We loved the "shoot out" before the train ride! That was great fun! We were lucky to be...

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1Thank H3222MYdonnam
maine
Reviewed 13 November 2015

Stayed here one night on the way to Grand Canyon. Attractive but basic hotel, nice location in downtown Williams. Room was lean. Sat at the bar for dinner and got snapped at by the bartender. She was trying to fix the CO2 system, right in front of us, and ignored us for about five minutes until she saw me trying...

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Thank kilndry
XanterraCorporate, Director of Sales at Grand Canyon Railway Hotel, responded to this review

Thank you for your comments on your stay at the GC Railway Hotel. The rooms were built in three phases, so we have three different room types, 10 suites, and the Rail Baron Suite. We will close the value rooms this winter and upgrade them to our new Deluxe rooms. I am sorry you encountered a poor response from one...

Lexington, Kentucky
Reviewed 12 November 2015 via mobile

My mother, sister and I planned a trip to Arizona and wanted to go to the Grand Canyon. We were able to schedule an overnight package at the hotel along with dinner, the train to the Grand Canyon and breakfast. The meals were buffet right in the building next to the hotel. If you were registered with a package, you...

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2Thank 54shellyt
XanterraCorporate, Director of Sales at Grand Canyon Railway Hotel, responded to this review

Thank you for your comments on your package stay with the Grand Canyon Railway and Hotel. I am glad you had such a memorable experience. We strive to provide the best possible guest service, and I is gratifying to hear when we accomplish our goals. Thank you for sharing your experience,.

Massachusetts
Reviewed 7 November 2015

We stayed three nights as part of a combination of group activity and personal vacation. Very pleased with the hotel room and services. "Standard" Room very comfortable, larger than average "mini" fridg; etc. We bought the buffet breakfast but not dinners - great choice for mornings. Lots of local restaurants for your evening or lunch choices. Two things to mention:...

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1Thank susanmassachusetts
Reviewed 5 November 2015

The 3 of us stayed here tues-thurs. We had a package deal of 2 nights in the hotel, 3 train tickets, 3 tickets for bus tour at canyon, and 4 meals each at the buffet restaurant. The hotel was very nice and was clean. The hotel had a nice pool and a hot tub perfect to relax in. Beds were...

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1Thank Clc2012
Leonville, Louisiana
Reviewed 4 November 2015

We stayed here bc of the package deal and so glad we did! We loved everything about it! I felt we were at a very high class hotel for a very reasonable price! Seeing one of the reviews about someone being "Disappointed" I am shocked! I just don't understand how or why!! From the moment we walked in until the...

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1Thank dpamdc
XanterraCorporate, Director of Sales at Grand Canyon Railway Hotel, responded to this review

Thank you for your thorough review of your stay at the Grand Canyon Railway Hotel. We strive to attain the highest standards of customer service, and it is gratifying to hear when we achieve our goals. Thank you for sharing your experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the luxury of a bygone era at Grand Canyon Railway Hotel. Designed to resemble the century-old train depot that housed the original Fray Marcos Hotel, our hotel is a relaxing retreat in a picturesque Western setting. The 298-room hotel is just a block away from downtown Williams and historic Route 66. Combined with a variety of amenities such as complimentary wi-fi, an indoor pool and hot tub, delicious dining options at Grand Depot Cafe and Spenser's Pub, The Grand Canyon Railway Hotel is the perfect place to stay before embarking on your grandest of journeys! ... more   less 

Additional Information about Grand Canyon Railway Hotel

Address: 233 N Grand Canyon Blvd, Williams, AZ 86046-2563
Region: United States > Arizona > Williams
Price Range: RM544 - RM1,136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Canyon Railway Hotel 3.5*
Number of rooms: 298
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Also Known As:
Grand Canyon Railway Williams
Fray Marcos Hotel
Hotel Grand Canyon Railway
Hotel Style:
#1 Green Hotel in Williams
#4 Business Hotel in Williams
#5 Romantic Hotel in Williams
#5 Family Hotel in Williams
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Questions & Answers

Here's what travellers have asked, with answers from Grand Canyon Railway Hotel staff and other travellers.
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Questions? Get answers from Grand Canyon Railway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far away from the railway as possible, although it is difficult to get away from train hooters at night.”
  • Comfortable beds.
  • Comfortable beds.
 of 5 bubbles Old_Waspy, 6 Feb 2017 | Read review
“dont eat the buffet here”
 of 5 bubbles kdada, 3 Jan 2017 | Read review
“Next time, I'd be SURE to reserve an upper room floor. Ugh. Bottom floor, never. again.”
 of 5 bubbles TravelBugTennessee, 29 Dec 2016 | Read review
“Bring your bathing suit. Prepare to bed linens request the be to be made with full coverage of the mattress”
 of 5 bubbles CynthiaR669, 8 Dec 2016 | Read review
“Go for a suite! So much room!!!!!!”
  • bedroom area of the suite
 of 5 bubbles 953beccas, 6 Dec 2016 | Read review
5 of 5