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Best Western InnSuites Yuma Mall Hotel & Suites

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Room & Suite (67)
Pool & Beach (17)
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Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“happy hour”(100 reviews)
“social hour”(37 reviews)
“free drinks”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,101)
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568
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All reviewshappy hoursocial hourfree drinksbest westernsroom was cleanbiscuits and gravyliving roomhot breakfastdental workwafflesgreat place to staypotatoesshopping and restaurantslos algodonessan diegopjsalexis
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1 - 5 of 1,080 reviews
Reviewed 2 days ago via mobile

Stay away from this nightmare.After scheduled pickup at Airport failed, Hailed a Taxi to Motel.Room was not the best.remote nor TV worked.Called front desk and was upgraded to a suite,Very few channels available on TV and a.c./ heat fan ran continuously. One side of window...More

Thank flexypocketmonster
Response from bwinnsuites2016, Manager at Best Western InnSuites Yuma Mall Hotel & SuitesResponded yesterday

We are sorry that we did not meet your expectations during your recent stay in Yuma. We do our very best to accommodate our guest, but we dropped the ball in your situation. We hope you will return to provide another opportunity to serve you...More

Hotel's Favourite
Reviewed 2 February 2018

When we checked in we were offered cold water, a warm cookie and given information about the 2 free drinks at happy hour. The pool was clear and refreshing as was the hot tub. The room was well appointed and there was lots of parking....More

1  Thank emcarter
Response from bwinnsuites2016, Manager at Best Western InnSuites Yuma Mall Hotel & SuitesResponded 4 February 2018

Thank you for your great comments. We hope you will stay with us again very soon.

Reviewed 1 week ago

This hotel is modest in cost and amenities, but worked well for our week stay. We had a suite with kitchen and bedroom allowing us to make some of our meals and have space for three adults. My niece had extensive dental work done in...More

Thank A9654EAsusanr
Reviewed 1 week ago via mobile

Room (suite) smelled musty. Gloomy deco. Didn’t receive maid service second day there. Entire facility showing it’s age. It was one if the first built on Yuma’s hotel row. Staff not that friendly. Weren’t too concerned when we told them about no maid service. And...More

Thank gerzim
Response from bwinnsuites2016, Manager at Best Western InnSuites Yuma Mall Hotel & SuitesResponded 1 week ago

We do apologize for the unsatisfactory stay you encountered during your recent visit. We hope that you will return so that we can provide you with a better experience.

Reviewed 1 week ago

Based on many past stays at this hotel, this would normally be a 4 or even 5-star rating...NOT THIS TIME! The most depressing place we ever stayed in...we have traveled to 57 countries...stayed in hotels around the world...have stayed at this hotel several times in...More

2  Thank Lucky M
Response from bwinnsuites2016, Manager at Best Western InnSuites Yuma Mall Hotel & SuitesResponded 1 week ago

We are so very sorry for all the inconveniences and issues you encountered during your recent stay. There are no excuses and we offer none. We hope that you will return to give us another opportunity to serve you better.

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Most Booked Properties in Yuma, AZ
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Restaurant
Spa
Details
Price range
US$91 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Family Hotel in Yuma
#7 Business Hotel in Yuma
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$91 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Family Hotel in Yuma
#7 Business Hotel in Yuma
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (113)
Room & Suite (67)
Pool & Beach (17)
Dining (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
muscars16
16 November 2017|
AnswerShow all 3 answers
Response from flacoloco | Reviewed this property |
Yuma International Airport
0
Votes
tony b
26 April 2017|
AnswerShow all 2 answers
Response from bwinnsuites2016 | Property representative |
Just take Exit 2 off I-8. This is 16th ave. Turn left onto Yuma Palms Parkway and another left onto Castledome Parkway. The hotel is jus. Past the Hampton and Shilo Inn on the left.
0
Votes
Linda M
27 March 2017|
AnswerShow all 4 answers
Response from bwinnsuites2016 | Property representative |
We do have a small inventory of smoking rooms
0
Votes
Room Tips
"Ground floor works best to avoid stairs. Hotel has no elevator."
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"I doubt there is a good room here any more. The person who redecorated these rooms should be forced to stay..."
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"Ask for a room upstairs. They are more like little apartments than rooms and the one we stayed in seemed to..."
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"Try the back side of the Hotel to avoid the Freeway"
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