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Room stunk like smoke and leftover pizza. The reason for the pizza was leftover pizza in fridge on first day checking in. I wanted shoes to wear in the shower, the tub was disgusting. The furniture was worn badly. I went to be fully clothed...More
Response from Rebecca H, General Manager at Super 8 BatesvilleResponded 2 weeks ago
We are in receipt of your complaint and we're in the process of reviewing it. I'm concerned about the issues you experienced with our hotel, and thank you for taking the time to bring this matter to my attention. I want you to know that...More
This Super 8 was really nice. The check in was easy as I did have reservations. The lobby was nice and clean; The room had a lot of extras including a microwave, small refrigerator, flat screen tv with free HBO and a safe. Standard bed...More
Response from Rebecca H, General Manager at Super 8 BatesvilleResponded 3 August 2017
I saved the best review for last to respond too. Thank you so much for your lovely review. The motel keeps getting better and better as we continue to remodel and replace and upgrade. Our long term guests will notice the change as soon as...More
Decent hotel. We stayed here vs their competitor that we usually stay at because they allow dogs and we brought a dog. Nice staff and breakfast in morning. One issue was the shower handle not working in first room but they did move us. Other...More
Response from Rebecca H, General Manager at Super 8 BatesvilleResponded 12 January 2018
On behalf of our motel staff, I am writing to let you know how delighted we were to receive your kind words of praise. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of...More
Response from Rebecca H | Property representative |
Hello: I apologize but we do not have double rooms with handicap commode/showers. Our handicap rooms are rooms with one queen size bed and the bathrooms do have handicap accessible commodes/ shower tub units. These same... More
Hello: I apologize but we do not have double rooms with handicap commode/showers. Our handicap rooms are rooms with one queen size bed and the bathrooms do have handicap accessible commodes/ shower tub units. These same rooms do adjoin to a King size room (one bedded room). Our doubles unfortunately do not adjoin but are side by side, these doubles have standard commodes and shower/tub units. Please let me know if I can be of further assistance. Have a great day.
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"This hotel is 2 story so if you can't climb stairs, be sure to ask for ground floor."