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Home Towne Suites - Bentonville

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Home Towne Suites - Bentonville
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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Idabel, Oklahoma
Reviewed 1 week ago

I should have researched this further. The room was not as accommodating as it seemed online. The bed was horrible, and the room was not that great either. I do not recommend anyone staying here. I will definitely not be returning.

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Helpful?
Thank Daniel C
West Monroe, Louisiana
Reviewed 4 weeks ago via mobile

Upon arrival the hostess could not find our reservation, even with a confirmation number. The first there was no hot water. To the hotels credit this was fixed by the next day. This worked for a weekend mountain biking trip with friends, but will not bring family back. We were getting up in early, so it did not matter that...

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Thank fishnurse72
Fort Smith, Arkansas
Reviewed 21 October 2016

On October 9th, my husband and I went to watch the Razorbacks play and planned on staying here afterward. We booked it days in advance. So we left the game, drove north in traffic, found some food, and then tried to check in. Somehow, they gave our room to someone else! We were not the only ones, either. There were...

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Thank Tarynne M
Reviewed 16 October 2016 via mobile

My husband & I went on a weekend getaway for my bday to ride our 4-wheelers at a ranch in Pineville, MO. We had dirt all over us just to find out we didn't have any hot water. We called the front desk and she said it would be fixed in a few hours. Unfortunately, for 2 nights we couldn't...

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Thank MamaofDakMatBry
Maumelle, Arkansas
Reviewed 9 October 2016 via mobile

We booked a room two weeks in advance. My friends and I show up at midnight to check-in and they had given away our room and didn't even have the decency to let us know that we'd had nowhere to stay. To make matters worse, everywhere else was sold out by that point. So we actually had to drive to...

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2Thank AnthonyCole1991
Bentonville, Arkansas
Reviewed 23 September 2016

Toilet does not work, repeated complaints to get anything done, no blankets, no daily maid service, no new towels. Told them phone didn't work so they just removed it! Unfortunately, no more rooms available anywhere

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Thank GeorgeCracraft
Bangkok, Thailand
Reviewed 11 August 2016

This property is billed as long term stay, but also offers short term rentals, though in our case we certainly didn't have a suite. Our room was small and felt more like a cell than a hotel room. I couldn't see myself spending more than an overnight stay. The main and bath rooms appeared clean, but the carpet of the...

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Thank Peter B
Alyssa B, Public Relations Manager at Home Towne Suites - Bentonville, responded to this review

Hi Peter, thank you for your comments about your stay. I greatly appreciate your comments about the room needing cleaning and updating. Within the next few months we will be renovating our property. These renovations will include new carpeting, furniture, and much more. We hope you come back and stay with us when our property is updated.

Reviewed 30 July 2016 via mobile

We stayed here one night in order to catch an early flight. Literally the nastiest room I have ever stayed in. Carpet was covered in dirt and greasy footprints. Hair in the tub and on the sink in the bathroom. There were bread ties and sliced cheese wrappers on top of the refrigerator. People outside in the parking lot fighting...

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1Thank Benny G
Alyssa B, Public Relations Manager at Home Towne Suites - Bentonville, responded to this review

Hi Benny, thanks for your comments about your stay. I greatly appreciate your notes about the rooms needing updating. Within the next few months we will be renovating our property. This will include new carpet, bathroom and kitchen appliances, and much more. We hope you come back and stay with us when our property is updated.

Flippin, Arkansas
Reviewed 15 June 2016

Wow! They repeatedly messed up my bill, then when I asked about it the manager was rude and hateful to me in front of other customers, even though it was their fault. The desk staff burst into my room at 2am because somehow I was taken out of the system and they thought the room was empty- scared the life...

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1Thank calypso2998
Bentonville, Arkansas
Reviewed 13 May 2016

I booked my hotel for one month and I was unable to stay even for a day. The rooms dirty and smelly. Smell was horrible to bear it. We complained to manager and she never cares and instead speaks very rashly to customers. Worst hotel manager I have even seen. Only advantage is price for long term stay but I...

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1Thank BNTN2001

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Home-Towne Suites of Bentonville You'll feel at home away from home at the Home-Towne Suites hotel in Bentonville, AR, conveniently located just minutes from Sam's Club corporate headquarters and Walmart corporate headquarters. Free transportation is available to and from Northwest Arkansas Regional Airport and corporate offices within a five-mile radius of the hotel. Our guest rooms include well-equipped kitchens complete with refrigerators, microwaves, ceramic cooktops and coffee makers. Non-smoking rooms are available. Get work done in the on-site business center, do laundry or barbecue in the picnic area for added enjoyment during your stay. Whether you are traveling for business, moving to the area or vacationing with the family, make the Home-Towne Suites hotel in Bentonville, AR your home away from home. ... more   less 

Additional Information about Home Towne Suites - Bentonville

Address: 200 Suburban Dr, Bentonville, AR 72712-6855 (Formerly Suburban Extended Stay)
Region: United States > Arkansas > Bentonville
Price Range: RM270 - RM301 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Home Towne Suites - Bentonville 2*
Number of rooms: 118
Reservation Options:
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Also Known As:
Suburban Extended Stay Hotel Bentonville
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Questions & Answers

Here's what travellers have asked, with answers from Home Towne Suites - Bentonville staff and other travellers.
2 questions
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Woodstock, Georgia
over a year ago

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Questions? Get answers from Home Towne Suites - Bentonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere.”
 of 5 bubbles tarynnem, 20 Oct 2016 | Read review
“Stay away from the staircase. Try to get a room at mid point so you can use the side door to exit/return.”
  • sleep area
  • bathroom
  • kitchenette
 of 5 bubbles R5871LSpeterb, 10 Aug 2016 | Read review
“The hotel room has plenty of room to move around in. My wife uses a mobility aid and got around the room without any difficulty.”
  • Facing the rear of the room where the flat-screen tv and bed area is.  The tv had a wide range o
  • Since we were travelling, we really enjoyed having the ability to cook
 of 5 bubbles 828josephh, 27 Oct 2015 | Read review
“Patron beware - next door is a dog kennel”
 of 5 bubbles mrs_schoonie, 5 Aug 2015 | Read review
“Select a room on the other side of the dog school.”
 of 5 bubbles 62timothyb, 4 Mar 2015 | Read review
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