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Value Place

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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Reviewed 3 weeks ago via mobile

Awesome place to stay the house keeper Gloria was A+ very helpful super friendly!!!! I can't wait to come back the next time I have to stay here in town. The best hotel I have ever stayed at in a long time.

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Helpful?
Thank Michael N
Heather L, Guest Relations Manager at Value Place, responded to this review

Thank you for sharing such kind words about our staff. We will be sure to let them know their efforts did not go unnoticed.

Reviewed 26 October 2016 via mobile

Needed a place to stay quick and my husband chose value place I do not regret it we had an AWESOME housekeeper Lisa whatever we needed she was there!! David the manager was the bomb super kind awesome customer service I work in customer service and you can really appreciate the Awesome customer relations he had wonderful wonderful wonderful and...

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Helpful?
Thank Jennifer S
Heather L, Guest Relations Manager at Value Place, responded to this review

We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for our future guests. We hope to see you again soon.

Conyers, Georgia
Reviewed 26 October 2016

Sort of felt unsafe coming back to the Hotel late, front desk was shut down and no type of security. This hotel seem to attract people that do not have a permanent place to live and rent this place by the month or by the week.

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Helpful?
Thank Blondie N
Heather L, Guest Relations Manager at Value Place, responded to this review

We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for staying with us and we hope to see you again...

Reviewed 26 October 2016 via mobile

The manager David was awesome and very professional and the housekeeper Gloria was very polite and done an awesome job on cleaning my room and keeping me up with everything I needed. I would recommend this hotel to any of my business partners.

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Helpful?
Thank bobbyc75
Heather L, Guest Relations Manager at Value Place, responded to this review

We will let our staff know you were happy with their service. We always want to be as accommodating as we can to each and every one of our guests. We are glad we were able to do that for you and your family. We hope to see you again soon.

Bentonville, Arkansas
Reviewed 25 October 2016 via mobile

I have recently been staying here while relocating to the area due to a job transfer. I am truly blessed to have found Value Place early in my relocation process. The staff at this hotel are amazing, friendly, and unbelievably helpful. The rooms are great and I am still impressed at how clean they are and how well maintained everything...

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Helpful?
Thank Sandydt423
Heather L, Guest Relations Manager at Value Place, responded to this review

Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to see your positive feedback on the cleanliness of the property and our friendly staff.

Reviewed 19 October 2016 via mobile

We stayed at the Value Place while we were at the War Eagle Craft Fair. The hotel was within our budget and was in a great location. We were checked in by the manager, David who was such a nice gentleman. He helped us find places to eat and the quickest way to get to the craft fair. Our room...

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Helpful?
Thank gtothea
Heather L, Guest Relations Manager at Value Place, responded to this review

Thank you so much for the 5 star rating and your kind comments regarding your recent stay with us at Value Place. So glad the location was convenient for you and found the staff eager to please. It is our goal to exceed your expectations and we’re glad to hear we did just that. We hope you will choose to...

Maumelle, Arkansas, United States
Reviewed 27 September 2016 via mobile

They make you pay for everything. You have to pay for wifi, $20 a week for premium and it's still slow. They also force you to buy your kitchen items. They don't even supply plastic cups! No coffee maker, blow dryer, nothing. This is the WORSE extended stay type hotel I've ever stayed at. I will NOT stay here again.

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Helpful?
Thank Elizabeth S
Heather L, Guest Relations Manager at Value Place, responded to this review

I'm sorry you didn't enjoy your stay with us. One of the ways we are able to keep our rates so low is by providing guests only what they need. We hope that you will consider staying with us again.

Fayetteville, Arkansas
Reviewed 25 September 2016

1st time to stay at a Value Place. What a great experience in Bentonville. My room was well equipped and very clean. The staff was very professional and friendly. The manager, David, is such a nice man and i could tell he genuinely cares about his guests.

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Helpful?
Thank Nic E
Heather L, Guest Relations Manager at Value Place, responded to this review

We are thrilled you enjoyed your stay with us! We always strive to provide the best stay possible for our guests. We look forward to serving you again.

Mexico City, Mexico
Reviewed 11 September 2016

For the price you are paying this is a Ok. motel. They don't bother you. They called you if they want to you to pay for the Internet of extra fees that I have not requested. It was a new experience for me, because I am not use to stay specially for a week in one place. No extra clean...

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Helpful?
Thank splartigue
Heather L, Guest Relations Manager at Value Place, responded to this review

Thank you for taking the time to comment on your recent stay at Value Place. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed the rest of your stay.

Bentonville, Arkansas
Reviewed 1 July 2016

I worked a lot with the evening people, especially the front desk girl named April. She seems to be the most helpful. Been here for about 4 months, no issues. I like that Alicia and April are so eager to help.

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Helpful?
Thank csere81
Heather L, Guest Relations Manager at Value Place, responded to this review

It is great to read that you are enjoying your stay with us. We try to provide all our guests with great service and are pleased that we've been able to do that for you.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Value Place

Address: 1201 Phyllis St, Bentonville, AR 72712-6483
Region: United States > Arkansas > Bentonville
Price Range: RM169 - RM396 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Value Place 1.5*
Number of rooms: 121
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Also Known As:
Value Place Hotel Bentonville
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Questions & Answers

Here's what travellers have asked, with answers from Value Place staff and other travellers.
1 question
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Ames, Iowa
1 month ago

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Questions? Get answers from Value Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get front facing view. the back facing is to an interstate highway and noisy”
 of 5 bubbles Jigar_Parekh, 20 May 2016 | Read review
“Get a room at the front of the hotel, the neon sign in the back lights your room up otherwise.”
 of 5 bubbles w0mbaticus, 7 Apr 2016 | Read review
“rooms on the front side do not have glare from sign”
 of 5 bubbles melaniep483, 7 Apr 2016 | Read review
“just about any room is fine.they must have used really good windows and insulation”
 of 5 bubbles willyshock, 25 Nov 2015 | Read review
“Fourth floor very quiet compared to the room we had on the first floor.”
 of 5 bubbles rydyr, 21 Oct 2015 | Read review
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