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Holiday Inn Express & Suites Conway

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#8 of 19 Hotels in Conway
Certificate of Excellence
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Holiday Inn Express & Suites Conway
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165 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Jonesboro, Arkansas
Reviewed 1 week ago

First of all, I booked a reservation through the IHG site using points and cash. Being an Spire Elite member I thought I would have no issues. I was wrong. When I arrived to check in, the teenage girl behind the front desk took ten minutes to find my reservation, once she found it she answered a phone call that...

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Helpful?
Thank K E
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for your review. I apologize for the issues you have described as there seems to be some discrepancies with who you may have called prior to arriving at our location to check in. We, here at the hotel, did not receive a call from you identifying yourself before you arrived to check in. If you had called asking...

Arkansas
Reviewed 3 weeks ago

our room was spacious and had everything you could think of like a mini fridge, microwave and sink in what I called the sitting area. This space had a table with chairs as well as a couch and coffee table. The 2 queen beds were comfortable and clean. Bathroom was spacious and very clean and had all the necessities plus...

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Helpful?
Thank Jenny K
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much! We are so glad to know that we will be able to welcome you back again and again in the future. Thank you for staying with us and for taking the time to write a review. Your feedback is extremely valuable to us. We are thrilled you enjoyed your room's layout, amenities, and the detailed attention...

Lexington, Kentucky
Reviewed 4 weeks ago

Stayed here for a weekend visiting relatives in the area. The hotel is pretty standard. While housekeeping did a pretty fair job, one of the beds in my room looked like whoever made it didn't think that the wrinkles should be smoothed out. The keycard for the hotel and room door lost its code after one day. The young lady...

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Helpful?
Thank jay S
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for the great review! We are glad you enjoyed your stay and especially your breakfast. We apologize for the inconvenience you experienced with the receipt. Please allow me to explain so that you are aware for future reservations. We put receipts under the doors (by 5am) of guests whose cards were charged the night before. The rate option...

Bentonville, Arkansas
Reviewed 4 weeks ago

Great hotel! Clean, friendly, accommodating, great breakfast and good parking. We travel to Conway on a regular basis to visit my daughter while she attends UCA. This will be our hotel for the next few years! Alycia @ the front desk is great!

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Helpful?
Thank nwakevin
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much for the great review and for recognizing our dedicated staff. We also love UCA, and we think Alycia is great too! We are so glad you enjoyed your clean room, the delicious breakfast, and the parking options. We look forward to welcoming you back each time you visit Conway. Thanks again!

Central IL
Reviewed 19 February 2017 via mobile

Our son stayed here while interviewing for a job in Mayflower ... very nice town, centrally located to other businesses/restaurants .... very friendly/helpful and like new hotel .... using again for future visits!

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Thank DSVance
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much for the wonderful comments regarding our staff, town, and location. The updated, modern design of our hotel is so sleek! We are glad you enjoyed your stay. We remember your son, and we hope he got the job. Thank you for staying with us, and we look forward to having you back again very soon!

Memphis, Tennessee
Reviewed 15 February 2017

Clean rooms. Excellent breakfast. Wide variety of restaurants close to hotel some within walking distance. Easy access from Interstate 40 and Highway 65. i always stay here when in town.Staff very courteous and friendly

Review collected in partnership with this hotel
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Thank 398jdf
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much for the great review! We are dedicated to providing the very best level of service and care that our most valued guests like yourself deserve. We are so glad that you took advantage of the ease of access to our property as well as the nearby restaurants. We look forward to welcoming you back again very...

A TripAdvisor Member
2 reviews
Reviewed 12 February 2017 via mobile

A great place to stay, and Alycia was very sweet and so helpful! She made our stay very special! Great hospitality and wonderful place to stay if you're traveling through Conway. Totally recommend it!

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Thank A TripAdvisor Member
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much for recognizing Alycia! She will appreciate that very much. We are so glad to have hosted you on your 40th Anniversary. Thank you for staying with us! We look forward to welcoming you back soon! Happy Anniversary!

Mountain Home, Arkansas
Reviewed 6 February 2017 via mobile

Great beds! Good breakfast. Very clean! Ruth Ann and Amalia made the stay perfect! Definitely a fair rate for the quality of the product. And we were able to walk to dinner at the Outback, because it was so close!

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Thank jlc03003
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much! We are extremely pleased to have accommodated you on your recent visit to Conway. "Very clean" and "perfect stay" and "great beds"-- that's what we love to hear! Glad you enjoyed breakfast and the conveniently located restaurants. We appreciate you recognizing our outstanding staff as well. Thank you! We look forward to welcoming you back!

Trinity, Florida
Reviewed 1 February 2017

We stayed at this hotel while traveling over the holidays. We were very happy with our experience. The room was clean and comfortable, staff was very helpful and friendly. We will stay here again when in the area. Highly recommend.

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Helpful?
Thank Carol S
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so very much! We are honored to have accommodated you over the holidays. Thank you for your comments on our cleanliness and attentiveness. We strive diligently to exceed our guest's expectations, so to hear that you enjoyed your stay is very rewarding to us all. We are thrilled you plan to return, and we can't wait to welcome...

Holiday Island
Reviewed 31 January 2017

We had been on the road 10 hours but pushed to reach this hotel as we had stayed there previously. The hotel is well maintained and just off Interstate 40. There are many restaurants nearby and some of them in walking distance.

Review collected in partnership with this hotel
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Helpful?
Thank Mary S
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much, ma'am! We appreciate you persevering those last several miles just to reach us. :) We always look forward to welcoming you back. Our entire staff strives daily to keep this property beautiful and well-maintained, so reviews like this from our very loyal guests like yourself mean a lot to each of us. Thank you so much....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
We are located at I-40, Exit 125 in Conway, AR. Hotel opened in April 2012 and is a very upscale and modern decor. A great Central Arkansas location just 30 miles from Little Rock Airport. A great home away from home, with a friendly staff that offers the very best of service! We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Express & Suites Conway

Address: 2330 Sanders Rd, P.O. Box 576, Conway, AR 72032-2802
Region: United States > Arkansas > Conway
Price Range: RM415 - RM601 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Conway 2.5*
Number of rooms: 87
Reservation Options:
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Hotel Style:
#4 Business Hotel in Conway
#6 Family Hotel in Conway
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Conway staff and other travellers.
2 questions
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Oklahoma City, Oklahoma
4 months ago
Oklahoma City, Oklahoma
4 months ago

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Questions? Get answers from Holiday Inn Express & Suites Conway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid bottom floor”
 of 5 bubbles jennykN5766WY, 8 Mar 2017 | Read review
“Convenient to highway”
 of 5 bubbles 561carols, 31 Jan 2017 | Read review
“Some 4th floor rooms have small balconies. Front of building gets evening sun, Back of hotel gets sunrise.”
 of 5 bubbles gowhenpriceisright, 24 Oct 2016 | Read review
“Any room is good”
 of 5 bubbles bsmoore313, 14 Sep 2016 | Read review
“our room was quiet at night cleaned in the mornings close to restaurants, shopping, theater”
 of 5 bubbles 750patl, 22 Aug 2016 | Read review
5 of 5