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Holiday Inn Express & Suites Conway

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Traveller (12)
Room & Suite (15)
Dining (6)
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Overview
  • Excellent62%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible6%
Travellers talk about
“front desk”(51 reviews)
“ruth ann”(3 reviews)
“cinnamon rolls”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Conway
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Offers from Holiday Inn Express & Suites Conway
Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (319)
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Traveller rating
193
69
27
10
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LanguageEnglish
193
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20
Show reviews that mention
All reviewsfront deskruth anncinnamon rollsbreakfast staffthe hotel is conveniently locatedawesome hotelwould stay here againexcellent customer serviceroom was cleanchoose this hotelwonderful staymorning breakfastupon checkcollege visitconference roomrooms are nicenight's sleep
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21 - 25 of 319 reviews
Reviewed 2 April 2018

Rooms were ok. The service was really good except when we told them our phones in the room didn't work and they didn't seem to care. Never came to look at them. The Breakfast was really good. Beds were soft. Fan in the bathroom didn't...More

Review collected in partnership with this hotel
Thank nschmidt2018
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 6 April 2018

We appreciate your feedback as this allows us to know what we are doing right and where we can improve in the future. I do apologize about your experience with the phones in your room and our staff. I will look into the phone incident...More

Reviewed 2 April 2018

Probably the best IHG property I’ve seen in the $80-90 range. Very newly remodeled (stay was March 2018). All furnishings are brand new. The staff was very helpful. Hotel is close to a few good restaurants.

Review collected in partnership with this hotel
Thank dreww0mack
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 6 April 2018

Thank you for the great review. We have not remodeled, but are pleased to know you appreciated the furnishings. We hope to welcome you back on a return visit soon!

Reviewed 27 March 2018

I enjoyed this hotel, we stayed for about three to four weeks total off and on. The staff was great and friendly. The breakfast was awesome every day and great variety. Parking was spacious and felt comfortable with our tools every night.

Review collected in partnership with this hotel
Thank rickacem
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 6 April 2018

We appreciate your stays with us and look forward to many more. It truly is our pleasure in having you as our guest. We appreciate the kind comments and look forward to seeing you soon should your travels bring you back to Conway.

Reviewed 27 March 2018

Overall very good experience with staff, accommodations, parking, and breakfast. Many good items to choose from including hot and cold. Coffee very good. Atmosphere very bright and feels good. Would consider again.

Review collected in partnership with this hotel
Thank dtl92dtl
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 6 April 2018

We appreciate all the kind comments. We are pleased you enjoyed your stay and hope to see you again soon!

Reviewed 26 March 2018

We were in handicap room which I think could have used a slip proof mat outside of the shower but the shower was perfect for our needs. The two headed shower and built in seat were a luxury compared to other handicap rooms. The pool...More

Review collected in partnership with this hotel
Thank veronicajuanita
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 6 April 2018

Thank you for your feedback. We appreciate your suggestions as this is used to continuously improve our services. We also appreciate your kind comments in regards to your stay. We hope to welcome you back on a return visit soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Conway
#6 Family Hotel in Conway
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Conway
#6 Family Hotel in Conway
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (15)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
hlowe34
21 November 2016|
AnswerShow all 2 answers
Response from RuthLively | Property representative |
Hello, Hlowe34! Yes, we do have rooms with double queen beds with a balcony. We have double queen and single king rooms with balconies, double queen and single king standard rooms, and double queen and single king suites... More
0
Votes
hlowe34
21 November 2016|
AnswerShow all 3 answers
Response from RuthLively | Property representative |
Yes, we do, based on availability
0
Votes
Room Tips
"A/C was not working properly. You either had to be freezing or very hot. Only their for 1 day so not worth..."
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"No tip, it was very nice."
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"Perhaps newer furniture would help."
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"Excellent."
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