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Comfort Inn & Suites

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#6 of 18 Hotels in Conway
Certificate of Excellence
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233 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Wichita, Kansas
1 review
Reviewed yesterday NEW

Staff in the evening and in the morning was very friendly. Room was comfortable and clean. Definately would recommend and would stay again. We didn't try the breakfast so I can't talk about that. Overall nice stay.

Review collected in partnership with this hotel

Helpful?
Thank virginiah509
tuscumbia, United States
2 reviews
Reviewed yesterday NEW

comfort inns and suites are our favorites and we always try to stay there. there is usyallyone availavle when we need to stay somewhwere. also very affordable. we are members of choice hotels and this facility helped to get us started.

Review collected in partnership with this hotel

Helpful?
Thank Joe E
Tupelo, Mississippi
2 reviews
Reviewed yesterday NEW

I thought this hotel was nice, it was very clean and felt new. The location is lovely and it's convenient, close to Walmart as well as sites such as Rock City and lots of hiking trails. The pool was nice, my kids enjoyed that. Breakfast was full and the service was good. Overall, I felt like the price was a... More 

Review collected in partnership with this hotel

Helpful?
Thank Kamala B
Tyler, Texas
1 review
Reviewed 4 days ago NEW

The rooms are nice, comfy and clean. I like the fact that you can choose to have the fan on all the time or on auto. I sleep best when I can hear a fan noise. The breakfast was really good. The breakfast area was nicely laid out with different stations around the room so you didn't have everyone in... More 

Review collected in partnership with this hotel

Helpful?
Thank Heinz572
Christopher S, Manager at Comfort Inn & Suites, responded to this review

I would like to thank you for taking time out of your day to complete a TripAdvisor for us! We are glad you had an enjoyable stay at our hotel. With the help of our staff’s hard work and dedication, our hotel is one of the best of the area. We also set high standards for customer service and cleanliness.... More 

Nashville, Arkansas
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

The hotel was convenient, the breakfast was as expected. The room was dark and it had a odor that was a little bit off putting. The air/heat unit was loud and one of the beds appeared to have unlaundered sheets. I'm sure management will say I should have called but at that point I was tired and not willing to... More 

Helpful?
Thank Ed W
Christopher S, Manager at Comfort Inn & Suites, responded to this review

I would like to thank you for taking the time to complete a TripAdvisor review for us, and bringing these issues to our attention. I would like to apologize on behalf of the hotel for the issues you experienced during your stay. You are correct in saying that it is our responsibility to ensure that the rooms are ready to... More 

Bella Vista, Arkansas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I suppose for a $45 rewards night and just a place to rest for the night, it was okay. However, it was one of the nastiest rooms we've ever stayed in. Will not go back. There was mildew growing and floating in the toilet bowl. The bed linens and curtain had on them what appeared to be blood stains. Found... More 

Helpful?
Thank Felisa F
Christopher S, Manager at Comfort Inn & Suites, responded to this review

I would like to thank you for taking the time to complete a TripAdvisor review for us. I would like to apologize for the issues you experience at our hotel. I have gotten with our housekeeping staff to learn what happened and why the room was in such a state. I take these issues seriously. I am glad that you... More 

Manteno, Illinois
1 review
Reviewed 2 weeks ago via mobile

Nice and clean. Friendly and and helpful staff for the most part. Lousy business center and WiFi. Was difficult to conduct my business. Printer in the business center did not work one evening and I informed the gentlemen that was at the front desk Sunday night November 13th and I guess he didn't feel there was any need to repair... More 

Helpful?
Thank Darlene C
Christopher S, Manager at Comfort Inn & Suites, responded to this review

I would like to thank you for taking time out of your day to complete a TripAdvisor for us! We are glad you had an enjoyable stay at our hotel. With the help of our staff’s hard work and dedication, our hotel is one of the best of the area. We also set high standards for customer service and cleanliness.... More 

Eupora, Mississippi
1 review
Reviewed 5 weeks ago

Room was clean, bed was comfortable, plenty linens, friendly staff. We will choose this hotel again if we travel to Arkansas. The breakfast was good, and the associate on duty in that area was helpful and friendly.

Review collected in partnership with this hotel

Helpful?
Thank bonitamartin1
Christopher S, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking time out of your day to complete a TripAdvisor review for us! We are so glad to hear that you had an enjoyable stay at our hotel! Our staff knows that hard work is the only way that are guests can experience what you did during your stay. I set high standards of excellence for customer... More 

Concord,
Level Contributor
4 reviews
Reviewed 26 October 2016 via mobile

It was a pretty nice hotel, it's not a 5 star hotel..but they have us a great price at a short notice. It's your average hotel that's reasonably priced, only thing I could recommend for them is friendlier staff (they were nice, but did not say much or say hello often..could be more welcoming)

Helpful?
Thank 885justinf
Christopher S, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a TripAdvisor review for us! We are glad you had an enjoyable stay at our hotel. We want all of our guests to experience the top-notch customer service along with the cleanest rooms available! Our staff works hard daily to ensure that all of our guests experience top-notch customer service and the... More 

Salem, Missouri
Level Contributor
7 reviews
Reviewed 25 October 2016 via mobile

Ask for DREW! Came in to surprise family and drove all night, got to hotel at 4:30am. He got us right in and settled. Beds were super comfy but slept right through breakfast!! LOL Will definitely stay here again when in town.

Helpful?
Thank MONAVYWIFE
Christopher S, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a TripAdvisor review for us! We are glad you had an enjoyable stay at our hotel. We want all of our guests to experience the top-notch customer service along with the cleanest rooms available! Our staff works hard daily to ensure that all of our guests experience top-notch customer service and the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Winner of the prestigious TripAdvisor Certificate of Excellence. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2370 Sanders Street, PO Box 1013, Conway, AR 72032
Region: United States > Arkansas > Conway
Price Range: RM272 - RM402 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Conway
Holiday Inn Conway
Hotel Style:
#5 Family Hotel in Conway
#6 Business Hotel in Conway
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“perfect for us.”
 of 5 bubbles joee943, 2 Dec 2016 | Read review
“If you get a decent price, upgrade to a suite, especially with a family.”
 of 5 bubbles KamalaB544, 2 Dec 2016 | Read review
“Rooms very clean, but bathroom could be updated.”
 of 5 bubbles 51denniss, 14 Sep 2016 | Read review
“Everything about the room was great! It was comfortable, clean and cool!”
 of 5 bubbles janer762, 17 Jul 2016 | Read review
“Let front desk know what you are wanting if unhappy.”
 of 5 bubbles dmelugin, 9 Jul 2016 | Read review
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