Oriel House Hotel is an excellent choice for travellers visiting Ballincollig, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available.
Guests have access to room service while staying at Oriel House Hotel. In addition, Oriel Hotel offers a pool and an on-site restaurant, which will help make your Ballincollig trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
During your visit, be sure to check out a popular Ballincollig ribs restaurant such as The White Horse, which is a short distance from Oriel House Hotel.
There is no shortage of things to do in the area: explore popular castles such as Ballincollig Castle.
Enjoy your stay in Ballincollig!
We were a family of 4 staying for 4 nights. This was a disappointing stay in which we expected more from a ⭐⭐⭐⭐ rating. At best i'd give it ⭐⭐. The rooms were very dated looking with some not having air conditioning. It advertised free WiFi but that didn't work half the time. Bar service was the worst I have experienced in a long time. We waited up to 25 mins for drinks on different occasions and this was even at quiet times. It was near impossible to pay for drinks as I had to keep asking staff members 4 times to settle bills. Breakfast was so-so. However the sausages seemed reheated and bacon was like rubber. I ended up having continental breakfast for the final 2 mornings which was mediocre. Dinner was tasty however I had to wait 30 mins (cheesecake) for my desert when the rest of my family got theirs immediately. On a plus side, the hotel was very clean and staff were polite albeit slow at times. The pool and leisure end was well staffed and clean. After spending the guts of 12+ months in lockdown I expected a more enjoyable experience than this.…
We stayed here in july 2021. The hotel is nice with nice outdoor areas and quite nice inside rooms are decent and air con a godsendas it was a hot week. Tvs are a bit dated and small and tv reception poor.We did not use the gym or leisure facilities so cant comment. We found the staff friendly and helpful but at times the service was let down because the resturant staff were under resourced and too busy basically. Food on the whole was good breakdast good but we had set meal on the voucher we purchased. After the no wifi dissapointment we were alittle angered by the lack of main course options on the set dinner menu-salmon a pasta dish and steak for an extra 10eur each . We felt a little railroaded into ordering steak for extra 20eur because we didnt like the other 2 main courses. We asked repeatedly about no broadband got the impression from hotel staff that virgin have let them down recently but reading a review from June no wifi for a month! NO WIFi for a 4 star hotel feel a little ripped off even though hotel is decent.…
Awful stay, so bad we left a day early. We had no Wifi the entire stay. The reception staff were rude, probably because they had to deal with customers complaining about the wifi and long wait for food. Management were none existent. How on earth you can you advertise high speed wifi and not have any? A really awful experience.
We stayed here with our daughter in June and we were so excited as we had been away for a long time due to covid. The day I booked it I rang the hotel to book breakfast and a slot for swimming. We got to the hotel around 3.20 and proceeded to the desk to check in. The gentleman told us our room was not ready so I asked him how long it would be as we needes to change iur daughters clothes ect to head back out. A very rude lady came over and said check in is not til 4 o clock. To which I replied I have recieved a confirmation email which stated 3 which I had also checked on the phone when booking breakfast ect. She simply and rudely replied with covid its 4, so I said you should ammend your times on the emails you sent then. The man said he would ring housekeeping and then we were told to come back at 4. So we sat in the lobby and could see other guests doing the same. At 4.10 I joined the queue again and thankfully got other other receptionist who said she would need to check with house keeping if it was ready after ringing they got no answer and a manager/supervisor came amd went to check as the queue was getting longer. That girl chatted to me and was very nice so after a couple of minutes she said it was ready. She asked about pre auth on my card but I said I would prefer to pay now as we were heading out and woukd not be eating in the hotel. So she took the payment told us the relevant informarion and we went off to the room. Later in the evening when we came back it was beyond warm so went to reception to ask and the lady in front of me was also complaining about her air con not working in her room aswell which we were just a few rooms apart and he said he would have somebody look at it which never happened. Next morning went to breakfast and it was fine. Went swimming afterwards and this facility was very good. On check out the lady told me I needed to pay for the room to which I responded I had already paid yesterday so she asked if I had a way to show her proof as there was nothing in the system. So I got my online banking and showed her and she said okay thats fine I will sort it I dont know where she put it. I also am a receptionist ay a hotel and would never dream of speaking to a custoenr the way that lady spoke to me on arrival. It left a bad taste from the beginning. She had also mentioned that "we were full last night like". Which I understand as it happens a lot but you would try be nice and accomodating where possible which she most certaibely was not. Would not return.…
For the love of God will ye tell us guests when you expect the internet to be fixed, no Wi-Fi and no explanation for it. Ask at reception and they fob you off. Dinner service is slow, they gave us free dessert for the long wait. So far a very disappointing stay.