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Shearwater Hotel

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685 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Belfast, United Kingdom
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 July 2015

From the outside, the Shearwater hotel reflects its four-star rating - striking, big and imposing. Making one's way from the underground car park to the foyer via a lift, the reception area is located in a very spacious area and you get the impression that much thought has gone into the design of the premises. So, cutting to the chase,... More 

Helpful?
1 Thank Lyle M
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Lyle M, Many thanks for the extensive post and the generally very postive feedback. Gary and the kitchen team will be delighted with the great feedback regarding your various dining experiences. I note your constructive comments regarding the hotel lobby and both the team and I will be looking at how we can improve upon this area. Warm regards,... More 

kildare
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 July 2015 via mobile

Stayed for a Saturday night with a friend. Rooms are lovely, good standard & nicely decorated. Had a bite to eat off the set menu in the bar, was good value food. Used gym, nice set up serviced it purpose. Only small gripe music was advertised for the bar that evening & it didn't appear.

Helpful?
Thank 09guby55
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear 09Guby55, Great to learn of your positive experience at the Shearwater hotel, but apologies for the lack of live entertainment in our bar, which takes place every Friday and Saturday night. Unfortunately we received a very late cancellation making it very difficult to find an alternative option. Many thanks for the feedback. Kind regards, Garrett McGuinness More 

Galway, Ireland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 June 2015 via mobile

Went here for a meal on Saturday night. They have a new menu and the food is fantastic. all the taste and flavour in the food is top class. I recommend the duck spring rolls for starters, the corn fed chicken for main and you get a big desert portion, the presentation is very creative. My boyfriend got fish on... More 

Helpful?
Thank karenk0284
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Karenk0824, Many thanks for the feedback and our new canal bar menu is being received very well by hotel guests and local clientele alike. The fresh fish of the day cooked papillote style on one of our Hot rock stones, is proving very popular: both tasty and a very healthy way of eating. The Kitchen team will be delighted... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 June 2015 via mobile

Really enjoyed a prolonged stay at the Shearwater.Really nice hotel,good food and facilities and great staff.Lisa was a fantastic help in the morning at breakfast.Siobhan and Melissa at dinner time,John and Paul at the bar and the ladies at the front desk were always helpful and friendly.Chef Gary deserves a big mention too.Would highly recommend and I'll definitely go back.

Helpful?
Thank HowYaDave
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Dave M, Great to see so many of the team mentioned in your great feedback, all of which will be passed onto the team. All of the team place huge emphasis on a genuine level of guest care and love to see return guests coming back to us. Gary and the kitchen team will be delighted also with the... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 June 2015

I recently stayed in the shearwater for two periods for four days each. I wish all my hotel experiences were so good. From the attention of the staff each morning, thanks Lisa, to Des personally greeting you in the evenings, I really felt looked after. Well done guys and thank you. Hope to see you all again in August.

Helpful?
Thank Sinead M
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Sinead M, Thank you for choosing to stay with us at the Shearwater hotel and also for sharing your very positive feedback. Both Des and Lisa will be delighted to receive the special mentions, as they both take great pride in their work, delivering great guest care with professionalism and personality. Looking forward to welcoming you back with us... More 

County Louth, Ireland
2 reviews
Reviewed 14 June 2015

We are celebrating our special anniversary but we're very disappointed with hotel room.house keeping leaves a lot to be desired.large cobwebs on the ceiling: horrible stains on the carpet.I won't go barefoot on those carpets.horrible smell on corridors.we won't be staying again.wish we had stayed somewhere special on our anniversary.

Helpful?
Thank kathleen m
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Kathleen m Thank you for your feedback and it is very concerning that your guest bedroom was far from our usual high standards, resulting in your anniversary occasion being let down. I have met with all relevant personnel and I can assure you that collectively we are taking all corrective action. I will be trying to make contact with... More 

Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2015 via mobile

I had an extended stay in the hotel for a period of months and I have to say the staff are second to none. From Lisa in the mornings, to Siobhan, john, Paul and Melissa in the evenings each one done their upmost to look after you. I would recommend the hotel to anyone visiting ballinasloe great facilities and even... More 

Helpful?
2 Thank aidanamurphy
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Aidanamurphy, Great to learn of your positive experience with us and that again it was the team who had the greatest impact on this. I will ensure all of your feedback is passed onto the team and we look forward to seeing you in the Shearwater hotel sometime soon. Best regards, Garrett McGuinness More 

Ballinasloe, Ireland
2 reviews
Reviewed 10 June 2015

Hi, had a family meal here recently. Food was gorgeous, but the night was made by the friendly staff especially the young man delivering food to our table-Stephen. Friendly and chatty and made us feel welcome checking food was ok before he left the table.

Helpful?
Thank QueenBee1505
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear QueenBee1505, Thank you for your positive feedback and special mention of Stephen who will be delighted with the special recognition. We are very fortunate to have a team who are all committed to providing a genuine warm and professional level of guest care to all of our guests. Hope to welcome you back with us in the near future.... More 

Luton
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 June 2015

My wife and I checked in on the 3rd of June and checked out on the 8th of june 2015, we used the swimming pool, sauna and jaccuz. We even booked breakfast to be brought to our room, we cannot fault our stay at the Shearwater. The staff are fantastic, friendly and always smiling, an actual friendly, not forced, smile... More 

Helpful?
Thank StephNelson
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Stephnelson, Many thanks for your very positive feedback and great to learn that you got to enjoy all of the Shearwater hotel facilities. Your super feedback will act as a great source of motivation for all of the team, as each of us are delighted with all positive feedback received. I note the issue with your air conditioning and... More 

Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 June 2015 via mobile

Modern, comfortable, spacious reception, bar, dining room for carvery, large function rooms, dance bands venue on Sunday nights. Spacious underground parking. Sunday lunch carvery had a good selection on the menu, salad bar, soup, 6 main courses, selection of deserts. I had beef €12 approx. service on the carvery counter was excellent, very friendly, gracious gentleman. Very helpful girl helped... More 

Helpful?
Thank MBPG2011
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear MPBG2011, Many thanks for the great feedback regarding your Sunday lunch with us. All of the team will be delighted with the feedback, no more than Liam for the special and well deserved recognition received. Looking forward to welcoming you back. Kind regards, Garrett McGuinness More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Shearwater Hotel

Address: Marina Point, Ballinasloe, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Ballinasloe
Price Range: RM231 - RM542 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shearwater Hotel 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Carlton Shearwater Ballinasloe
Hotel Carlton Shearwater
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Questions & Answers

Here's what travellers have asked, with answers from Shearwater Hotel staff and other travellers.
4 questions
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29 days ago
over a year ago

See all questions (4)

Questions? Get answers from Shearwater Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the free underground car park”
 of 5 bubbles PatW798, 22 Nov 2016 | Read review
“Make sure it's not a smokers room”
 of 5 bubbles 102patrician, 23 Oct 2016 | Read review
“If not part of a big event there, ask for a room away from where the groups are lodged. Higher up floors might have some view of area.”
 of 5 bubbles CAMermaid, 17 Oct 2016 | Read review
“Make sure to check the security of your doors”
 of 5 bubbles AndrewPellowe, 5 Oct 2016 | Read review
“Overnight truck deliveries to stores on the front side. Perhaps quieter in the rear!”
 of 5 bubbles mmi6, 2 Oct 2016 | Read review
5 of 5
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