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Hard Rock Hotel Tenerife

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Hard Rock Hotel Tenerife
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658 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Essex, United Kingdom
Reviewed 5 days ago NEW

My partner and I visited this hotel with some friends to celebrate a 30th birthday. Although it is around 20 minutes from the airport, we hired a car and therefore this was not a problem. There were so many things we loved about the hotel - the valet parking, the huge spacious rooms with lovely views, everything is so clean...

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Helpful?
1Thank jessicaedwards30
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear jessicaedwards30, Thank you so much for your feedback. We are amazed and very happy to know you have enjoyed Hard Rock Hotel Tenerife during your stay on the island. The entire team will welcome you and make you feel once again as an authentic Rock Star. See you very soon! Best rocking regards, C.Méndez Customer Care

worcestershire
Reviewed 5 days ago NEW

I will not book this hotel again. From the start, arriving it was a nightmare. You are pounced on by a very enthusiastic member of staff asking you name. They take you to check in. At check in there is very loud music played. So not only can you not take in what being said by the person checking you...

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1Thank jamfanWorcestershire
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear jamfanWorcestershire Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel Tenerife. We are disheartened to hear about your experience. I will be reviewing all of your comments with our team as we are always looking for new and innovative ways to create a wonderful experience for our guests. We...

Reviewed 5 days ago NEW

So many good points about this hotel, and only one minor niggle, but I'm sure that will be sorted out soon, as they are still a new hotel. First good point, kids loved the kids clubs (Myriam was great overseeing everything) and husband loved the activities that were run by Alex and Slavinia, the two of them always full of...

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Helpful?
1Thank Helenmcd99
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Helenmcd99, Thank you very much for your five stellar review about Hard Rock Hotel Tenerife. We are glad to hear that you have spent a great stay among us. Hope you come back soon, C.Méndez Customer Care

Reviewed 6 days ago NEWvia mobile

Thanks Hard Rock for a fantastic Easter break. So many aspects of our stay were wonderful, but highlights included: - Atmosphere of stylish chill throughout - Swim-up pool bar and cocktails by starlight on the 16th floor rooftop - Rocking kids club. So cool, great games, outside play zone and well run. Our son plays guitar and felt like a...

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Helpful?
1Thank Beverley A
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Beverley A, Thank you very much for your review! We are thrilled to find out that at Hard Rock Hotel Tenerife your kids felt like Rock Stars. Be sure that our entertainment team will receive your feedback and congratulations. Hope you come back very soon, C.Méndez Customer Care

Loughton
Reviewed 6 days ago NEW

I recently returned from a one week stay at the hotel. The staff and service at this hotel is first class. I don't usually like buffet style food however what you are offered at Sessions restaurant is excellent quality with plenty of variety including fresh meat and fish cooked upon request..The hotel is well maintained. The grounds are spotless, clean...

Review collected in partnership with this hotel
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Helpful?
Thank Lisa S
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Lisa S, Thank you very much for taking the time in reviewing Hard Rock Hotel Tenerife. We would like to thank you for having chosen our Hotel as for us it has been a real pleasure to make you fell like a Rock Star. We do have a concert of "Children of the 80's" once a month, hope you...

Leatherhead, United Kingdom
Reviewed 1 week ago

After a fantastic break in Hard Rock in Mexico last year, we really thought we were on for a cracking break...... Room very nice, customer service good but that's about it for the good stuff. Forget the location of Adeje, this hotel is a 20 minute bus ride away, the only thing within walking distance of the hotel are 3...

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4Thank msd1108
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear msd1108, Thank you very much for reviewing Hard Rock Hotel Tenerife. We are really sorry hearing that our location prevented you from having more fun and nightlife events. Playa Paraiso, located in Adeje, is an area in evolution, in the near future you will find more shopping, restaurants and nightlife choices. We all hope you decide to come back...

dartford
Reviewed 1 week ago

Been a while since i posted a review but this deserves it. The hotel was awesome for family of 4. Room was modern, fun and well equipped. Pools were heated to great temperature, maybe the beach club was even too warm. Music throughout the stay, in lobby, round pool and live music each evening, but not so that its too...

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1Thank Bookster
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Bookster, Thank you very much for your really awesome five stellar review! We also hope you com back again to the best spot for rock and rolling in Tenerife Island. Best rocking regards from Hard Rock Hotel Tenerife, C.Méndez Customer Care

Paisley, United Kingdom
Reviewed 1 week ago

Spent New Year on the Tenerife coast at this exciting new hotel ! From arrival at the stunning twin towered hotel I received a warm welcome which was a feature of my 7 day visit: staff are friendly and professional at all levels .had treated myself to a Gold Studio Suite , which was well laid out comfortable with amazing...

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Thank torro247
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Hi torro247, We are thrilled to find out that you sent with us one of the most magical nights of the Year! Moreover we are glad to hear that you are planing to come back in summer! The good weather and the Hard Rock Team are looking forward for welcoming you back! Best regards, C.Méndez Customer Care

Cardiff, United Kingdom
Reviewed 1 week ago via mobile

We were staying at the hotel next door and visited the rooftop bar for birthday drinks one night. We paid €18 for a vodka and tonic along with a long island iced tea cocktail. Both drinks were fab and given the amazing rooftop bar we didn't mind paying a premium for the drinks. On the night we went which was...

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Helpful?
Thank tiamia111
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear tiamia111, Thank you very much for your comments about our 16th - Sky Bar! If you liked it, you must come and enjoy the full Hard rock Experience. Best regards, C.Méndez Customer Care

Warrington, United Kingdom
Reviewed 1 week ago via mobile

We have just had a 10 night break with our children at this hotel and had a fantastic holiday. We upgraded to rock royalty and it was the best thing we did for our family. We enjoyed the extra special benefits from doing so. The staff in and around the hotel from security, room, reception, restaurants, poolside and musicians were...

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Helpful?
1Thank farmer0308
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear family Farmer, It has been a pleasure for our Hotel hosting your family. We like to thank you for taking the time in reviewing us and we really hope we will be welcoming you back very soon. Best rockin' regards from Tenerife Island. C.Méndez Customer Care

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located on the sunny southern coast near Adeje, Hard Rock Hotel Tenerife spreads across two brand new towers (Oasis and Nirvana), with 624 hotel rooms and suites, three amazing pools, access to a seawater lagoon and indoor and outdoor entertainment areas. This exclusive beachfront hotel is a stylish interpretation of the legendary brand with modern facilities, a recognizable design, state-of-the-art technology and a wide array of services created for your utmost well-being! With the one and only Hard Rock's Sound of Your Stay programme, musical instruments, including a Fender guitar, can be delivered to the room. ... more   less 

Additional Information about Hard Rock Hotel Tenerife

Address: Avenida de Adeje 300 s/n | Playa Paraiso, 38678, Adeje, Tenerife, Spain (Formerly Fiesta Playa Paraíso Complex)
Region: Spain > Canary Islands > Tenerife > Adeje
Price Range: RM782 - RM1,767 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hard Rock Hotel Tenerife 5*
Number of rooms: 624
Reservation Options:
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Also Known As:
Hard Rock Hotel Tenerife Adeje
Hotel Style:
#11 Spa Hotel in Adeje
#12 On the Beach Hotel in Adeje
#15 Luxury Hotel in Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Tenerife staff and other travellers.
204 questions
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Questions? Get answers from Hard Rock Hotel Tenerife staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have a sea view. Try NOT to face towards the reception area; the noise will drift up!”
  • Facing the
RevMusty, 23 Apr 2017 | Read review
“Go to a different Hotel”
biscuit16, 20 Apr 2017 | Read review
“we had a silver delux room the views were amazing”
robf142, 19 Apr 2017 | Read review
“Stay at another hotel or ask for a room in building 2”
jamfanWorcestershire, 19 Apr 2017 | Read review
“Sea view was good if you want to sit on the balcony late afternoon as the sun is there”
clarepoole, 11 Apr 2017 | Read review
5 of 5