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All reviewsgeorge and dragonno lifthigh streetadjoining pubpub next doorthe rivermins walk awaytop floorperfect locationgood nights sleepthe bed was extremely comfortablelow ceilingsfamily roomair conditioningreception staffhand flowersfollowing morning
Receptionist very friendly.
Room 12 very tired and needing a re furbishment.
Our room was dirty, hairs in bathroom and bath not cleaned.
Coffee cups dirty with lipstick.
Menus in room dirty and dog eared.
On the plus side the receptionist was friendly and the...More
Please don’t stay here!
The building is a converted listed building, not the usual Premier Inn purpose built hotel and it shows!
We were allocated Room 6 - which is a tiny (and I mean tiny!) Room at the front of the hotel. This means...More
1 Thank kezegan
Response from WhitbreadHotels, Guest Relations at Premier Inn Marlow HotelResponded 2 days ago
Thank you for taking the time to review your recent stay with us.
We're so sorry to hear that you didn't have a good nights stay due to the set up of the hotel leading to you having to hear noise from people...More
Family room -16, tiny up 2 flights of narrow, steep steps. Room not set up - only 1 bed made. Bathroom floor filthy. Staff helpful. Did up other bed, but spare pillows were dirty & had not been changed. Air con machine outside on all...More
1 Thank Catrin209942
Response from WhitbreadHotels, Premier Inn Team at Premier Inn Marlow HotelResponded 1 week ago
Thank you for your review of your stay at our Marlow hotel.
We don't expect our guests to encounter these noise, cleanliness and room set up issues with their rooms when staying with us so please accept my sincerest apologies that you encountered this...More
Done a weekender at Kerridge’s pub in the park, this premier inn is over the road from the park, I’m talking cows Cheek, right!
Staff are marvelous even when I said I wanted more towels as I’m a big bloke and the robe didn’t fit...More
I chose Marlow for a half way stopover after an overnight ferry crossing, we were extremely grateful to be allowed into our room early, after that it went down hill. Dirty poorly maintained room, not enough towels or tea and coffee, noisy AC, rude staff...More
1 Thank Timleese
Response from WhitbreadHotels, Premier Inn Team at Premier Inn Marlow HotelResponded 2 weeks ago
I'm happy to hear you were able to check in early but I'm very disappointed to hear of the issues you had with cleanliness, noisy A/C and team member service. I can imagine how much frustration this caused you and this certainly isn't...More
Response from WhitbreadHotels | Property representative |
I've just checked for you and our hotel is around half a mile away from The Hand and Flowers restaurant. This will take 10 minutes to walk.
I hope this helps.
Premier Inn Team