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Station Road, Padstow PL28 8DB England
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Traveller (339)
Room & Suite (135)
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About

#3 of 7 hotels in Padstow
Location
Cleanliness
Service
Value
Padstow Harbour Hotel is a 4-star, recently renovated Victorian boutique hotel perched above the small fishing port of Padstow – a harbour town famous for seafood that ranks as one of Cornwall’s most charismatic and atmospheric destinations. Recently renovated with stunning contemporary interiors with postcard-perfect views of the Camel Estuary and Padstow Harbour, 7 excellent beaches close by. The hotel is an idyllic, luxury seaside getaway. All renovations of the hotel have now been completed.
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Property amenities
Free internet
Bar / lounge
Bicycles available
Boating
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Public wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Hiking
Canoeing offsite
Walking tours
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Bath / shower
Hair dryer
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Room types
Ocean view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English
Hotel links
Special Rate:Save when you book direct!
428Reviews18Q+A91Room tips
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Linda B wrote a review Yesterday
7 contributions
A fabulous afternoon celebrating a special birthday with family. Afternoon tea was more than one could eat together with plenty of tea . Staff very pleasant with outstanding views. Parking available but timed visit - though plenty for our needs. No rush by staff to leave.
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Date of stay: July 2022
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PeterC48 wrote a review Jun 2022
Torquay, United Kingdom166 contributions62 helpful votes
The art of hotel keeping is not dead! Beautifully styled and appointed rooms, nice little touches to delight the new guest (I’m not going to spoil the surprise) lovely helpful staff and a good restaurant. Difficult to find anything to criticise.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Kirsty Wilson, Other at Padstow Harbour Hotel
Responded 5 days ago
Good Afternoon, Thank you for this lovely review, glad to see you enjoyed your time here with us and would love to see you return in the future. Kindest Regards, Kirsty, Duty Manager.
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keith c wrote a review Jun 2022
5 contributions2 helpful votes
When arrived was pleasantly surprised how nice hotel restaurant was. Had pre-booked jubilee afternoon tea. Asked if would like extra treats and told waitress was already requested at time of booking.Had also said I have nut allergy but again waitress unaware. Had to ask for clean cup as one was filthy. When food arrived there was no extra treats, told waitress and she had forgotten. Sandwiches were nice but cakes not the freshest, bordering on stale. Was expecting a selection of teas but we're only given a pot of tea with breakfast tea teabag in. Not offered anymore tea during visit. One waitress scruffily dressed with coloured trainers on and dirty unbuttoned clothes on. Would not recommend this hotel for afternoon tea. Poor service and not anywhere near value for money
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Kirsty Wilson, Other at Padstow Harbour Hotel
Responded 5 days ago
Good Afternoon Keith, I hope that you are well. Thank you for this review, I have emailed you directly to discuss the issues you have raised. Kindest Regards, Kirsty, Duty Manager.
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LJC wrote a review Jun 2022
Lichfield, United Kingdom6 contributions
We booked this hotel as we have previously stayed in Harbour Hotels around the country , it didn’t disappoint , tastefully decorated , and appeared recently done . We booked a superior estuary view room and was a lovely spacious room with stunning views up the estuary . The complementary gin and Sherry in the room was welcomed , however was only on arrival , we’ve stayed at previous HH and was topped up daily along with a daily early evening visit of ice and lemon slices so we were disappointed this was not provided here at Padstow . We had Dinner in the Restaurant which was absolutely delicious and beautifully presented . A special mention to Kirsty who was a pleasure to be greeted by . We had some great chats and she made us feel very welcome and was extremely attentive. A mention that dinner needs to be booked well in advance , don’t expect a table even though you’re a hotel guest ! However , there is some lovely restaurants around the harbour. Car parking is free however is extremely tight ! If you have a large car or SUV , hope you’re great at manoeuvring around tight spaces , there is further parking at the rear of hotel but is accessible through a narrow tunnel , one must be confident . Overall had a wonderful stay and will look forward to future visits
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Date of stay: June 2022
Value
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Service
Room Tip: Best Views are Estuary views , Lower floors are underneath the restaurant
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Response from Kirsty Wilson, Other at Padstow Harbour Hotel
Responded 1 week ago
Thank you for taking the time to write such an amazing review! We are thrilled to see you had a great time here at Padstow Harbour. It was an absolute pleasure to meet you and I loved speaking with you both. We really appreciate your lovely feedback and we will look forward to welcoming you back for future visits. Kindest Regards, Kirsty, Duty Manager.
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Pavilion34 wrote a review Jun 2022
Norwich, England9 contributions4 helpful votes
We recently stayed at this lovely hotel for four nights . The staff were very nice and helpful. Particularly a very nice lady called Jen on the desk . We were a little dissapointed at first with our room and asked to see other rooms with a view . We ended up being upgraded as there was a slight problem with our lock . All the staff were charming . We had a lovely meal in the restaurant the first night which we had booked . Breakfast was fabulous and with lovely views in the restaurant overlooking the harbour . You do have to book the restaurant a couple of days before as one night we didn’t and couldn’t get a table . We also had electric bikes with us and the hotel kindly stored them in their maintenance store . The hotel is right next door to the fabulous Camel Trail which we thoroughly enjoyed . The hotel is in a lovely position in the town and overlooks across the bay to Rock . Rick Steins restaurants are all very close . All in all a fabulous 4 night stay .
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Date of stay: June 2022
Room Tip: We enjoy front rooms that overlook the bay but they are at a premium
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Response from Kirsty Wilson, Other at Padstow Harbour Hotel
Responded 1 week ago
Thank you so much for this super review! It's so good to see that you had a great time here in Padstow. I will make sure to pass your comments onto the teams. We cannot wait to welcome you back again. Kind Regards, Kirsty, Duty Manager.
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Lucinda M wrote a review Jun 2022
Devon, United Kingdom48 contributions12 helpful votes
This Hotel is gorgeous. Beautiful setting, beautifully decorated, clean, food was excellent... why the 3 star? Well, it was BOILING HOT. The windows barely opened and the rooms were so hot we asked for a fan and got given the only fan in the hotel, a 10" desktop fan. Woeful. So no ventilation, a sad fan, made for an unpleasant night of little sleep. The other thing was parking. Although the Hotel does have parking some of the carpark is to the rear of the hotel and you have to go through a very narrow tunnel to get to it, if you're a nervous or new driver with a large car/SUV, although passable you may struggle. The parking spaces were all taken out front by smaller cars,, it would make sense to have some sort of filter here.... Padstow Harbour, you've nearly got it all. However invest in some decent room fans, dyson type, or invest in air conditioning for your higher floors, we were on level 2 so god only knows what it was like higher up!! When asked how our stay was we said too hot, the receptionist just said yes it is hot up there, with a smile... so, do something about it.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Check parking, it's tight to go through the tunnel.. smaller cars will be ok..
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Response from Kirsty Wilson, Other at Padstow Harbour Hotel
Responded 1 week ago
Good Afternoon, Thank you for taking the time to give us your detailed feedback and bringing various points to our attention. If you would like to contact me directly at kirsty.wilson@harbourhotels.co.uk to discuss the points further I would be happy to do so. Kindest Regards, Kirsty, Duty Manager.
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Purtonbuckland21 wrote a review Jun 2022
Cardiff, United Kingdom108 contributions77 helpful votes
Needed a central location hotel within walking distance of Paul Ainsworth's No.6 restaurant, and this was both. Free parking, and a warm welcome at reception, always bodes well. The room was clean, comfortable and stylish, with a little decanter of Gin and Sherry a nice touch. Did'nt use facilities really, other than the bar, which was perfectly good, although another member of staff on duty would have helped avoid the wait to get served on occasions. A very nice hotel, although a room rate over 300 pounds a night did seem a bit pricey, but would stay again.
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Date of stay: September 2021
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Response from Kirsty Wilson, Other at Padstow Harbour Hotel
Responded 3 weeks ago
This is a great review....thank you for your kind comments about your recent stay. It is always rewarding to see when guests have had an enjoyable time with us and made the most of our excellent location. We cannot wait to welcome you back again! Kind Regards, Kirsty, Duty Manager.
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Boom wrote a review Jun 2022
64 contributions19 helpful votes
+1
This is the second time we have stayed in one of the Harbour group of hotels and the welcome at the desk both times is one of the best we have experienced in the world just a happy helpful welcome. From the minute we arrived every member of staff has been fantastic. This hotel has fantastic views,rooms and food as well, We like the harbour hotels the next time we’re have a free weekend we want to try another. Would we come back here would love to and probably going to again this year. It’s a pleasure to receive fantastic service…❤️
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Stay here for a hassle free relaxing time
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Response from Kirsty Wilson, Other at Padstow Harbour Hotel
Responded 4 weeks ago
Thank you so much for taking the time to give us this wonderful review. It really means a lot to know your stay was both an enjoyable & memorable one here at Padstow Harbour Hotel, we cannot wait to welcome you both back again! Kindest Regards, Kirsty Wilson Duty Manger.
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nickpj2017 wrote a review May 2022
Chelmsford, United Kingdom3 contributions1 helpful vote
My wife and I had four very enjoyable days staying at the Padstow Harbour Hotel, from 8-11 May 2022. The view from our bedroom was beautiful, looking up the estuary. We ate well at 3 of Rick Stein's restuarants but the food at the Harbour Hotel was equally as good, and the view from the hotel restaurant was lovely. The staff were unfailingly caring and polite, and we would particularly like to commend John Tomkin and Jess Hawke on the front desk and Heather in Admin; nothing was too much trouble for them. During our stay we were able to visit, St Ives, Seal Island, The Eden Project, the Barbara Hepworth Museum and Sculpture Garden and King Arthur's Castle near Port Isaac. We would thoroughly recommend the hotel to any couple or family with similar interests and requirements.
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Date of stay: May 2022
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Room Tip: We had a lovely view looking up the estuary - see photo
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Response from Kirsty Wilson, Other at Padstow Harbour Hotel
Responded 25 May 2022
Good Afternoon, This is a really lovely review to read, we are delighted to see you made the most of your time here visiting lots of great places! I have passed your comments onto John, Jess & Heather. We would love to see you return again in the not too distant future. Kind Regards, Kirsty Wilson Duty Manager.
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Andrew M wrote a review May 2022
31 contributions8 helpful votes
Three night stay at the Harbour Hotel was pretty good, the issues in the restaurant we experienced in the past seem to have been resolved. All the staff throughout the hotel very pleasant and helpful. Our room was very clean and spacious and overlooked the garden and estuary BUT these lower ground floor rooms are under the dining room and there day starts at 6-45 am with the dragging of what seems like tables and chairs followed by waiting staff back and forth to the kitchen. This all starts again at around 6 -30 pm and continues till around 11-45 pm , one suggestion would be more appropriate footwear. We would go again but would definitely choose a different room.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Avoid lower ground floor rooms.
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Response from Martin Lobb, Other at Padstow Harbour Hotel
Responded 13 May 2022
Good morning, Lovely to hear you enjoyed your stay and also that previous issues have been resolved in the restaurant. We are forever trying to improve our practices so it is good to read that it has been noticed. I have duly noted your comments regarding footwear and will take this on board. Please make sure to mention to the team about having a higher ground room for your next stay and I am sure we can sort this for you. We hope to welcome you back soon. Kind regards Martin Hotel Operations Manager
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PRICE RANGE
US$239 - US$332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metropole hotel padstow
LOCATION
United KingdomEnglandCornwallPadstow
NUMBER OF ROOMS
58
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Frequently Asked Questions about Padstow Harbour Hotel
Which popular attractions are close to Padstow Harbour Hotel?
Nearby attractions include Padstow and Stepper Point Walk (0.5 km), National Lobster Hatchery (0.2 km), and Padstow Harbour (0.2 km).
What are some of the property amenities at Padstow Harbour Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at Padstow Harbour Hotel?
Top room amenities include a flat screen TV, a desk, and a view of a nearby landmark.
What food & drink options are available at Padstow Harbour Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Padstow Harbour Hotel?
Conveniently located restaurants include Ben's Crib Box Cafe, Paul Ainsworth at No. 6, and Cherry Trees Coffee House.
Is Padstow Harbour Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Padstow.
Are any cleaning services offered at Padstow Harbour Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Padstow Harbour Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Padstow Harbour Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Padstow Harbour Hotel?
Many travellers enjoy visiting St.Eval Church (7.6 km) and Pawton Quoite (7.4 km).
Does Padstow Harbour Hotel have any great views?
Yes, guests often enjoy the harbour view available here.