A fabulous afternoon celebrating a special birthday with family. Afternoon tea was more than one could eat together with plenty of tea . Staff very pleasant with outstanding views. Parking available but timed visit - though plenty for our needs. No rush by staff to leave.
The art of hotel keeping is not dead! Beautifully styled and appointed rooms, nice little touches to delight the new guest (I’m not going to spoil the surprise) lovely helpful staff and a good restaurant. Difficult to find anything to criticise.
When arrived was pleasantly surprised how nice hotel restaurant was. Had pre-booked jubilee afternoon tea. Asked if would like extra treats and told waitress was already requested at time of booking.Had also said I have nut allergy but again waitress unaware. Had to ask for clean cup as one was filthy. When food arrived there was no extra treats, told waitress and she had forgotten. Sandwiches were nice but cakes not the freshest, bordering on stale. Was expecting a selection of teas but we're only given a pot of tea with breakfast tea teabag in. Not offered anymore tea during visit. One waitress scruffily dressed with coloured trainers on and dirty unbuttoned clothes on. Would not recommend this hotel for afternoon tea. Poor service and not anywhere near value for money
We booked this hotel as we have previously stayed in Harbour Hotels around the country , it didn’t disappoint , tastefully decorated , and appeared recently done . We booked a superior estuary view room and was a lovely spacious room with stunning views up the estuary . The complementary gin and Sherry in the room was welcomed , however was only on arrival , we’ve stayed at previous HH and was topped up daily along with a daily early evening visit of ice and lemon slices so we were disappointed this was not provided here at Padstow . We had Dinner in the Restaurant which was absolutely delicious and beautifully presented . A special mention to Kirsty who was a pleasure to be greeted by . We had some great chats and she made us feel very welcome and was extremely attentive. A mention that dinner needs to be booked well in advance , don’t expect a table even though you’re a hotel guest ! However , there is some lovely restaurants around the harbour. Car parking is free however is extremely tight ! If you have a large car or SUV , hope you’re great at manoeuvring around tight spaces , there is further parking at the rear of hotel but is accessible through a narrow tunnel , one must be confident . Overall had a wonderful stay and will look forward to future visits…
We recently stayed at this lovely hotel for four nights . The staff were very nice and helpful. Particularly a very nice lady called Jen on the desk . We were a little dissapointed at first with our room and asked to see other rooms with a view . We ended up being upgraded as there was a slight problem with our lock . All the staff were charming . We had a lovely meal in the restaurant the first night which we had booked . Breakfast was fabulous and with lovely views in the restaurant overlooking the harbour . You do have to book the restaurant a couple of days before as one night we didn’t and couldn’t get a table . We also had electric bikes with us and the hotel kindly stored them in their maintenance store . The hotel is right next door to the fabulous Camel Trail which we thoroughly enjoyed . The hotel is in a lovely position in the town and overlooks across the bay to Rock . Rick Steins restaurants are all very close . All in all a fabulous 4 night stay .…
This Hotel is gorgeous. Beautiful setting, beautifully decorated, clean, food was excellent... why the 3 star? Well, it was BOILING HOT. The windows barely opened and the rooms were so hot we asked for a fan and got given the only fan in the hotel, a 10" desktop fan. Woeful. So no ventilation, a sad fan, made for an unpleasant night of little sleep. The other thing was parking. Although the Hotel does have parking some of the carpark is to the rear of the hotel and you have to go through a very narrow tunnel to get to it, if you're a nervous or new driver with a large car/SUV, although passable you may struggle. The parking spaces were all taken out front by smaller cars,, it would make sense to have some sort of filter here.... Padstow Harbour, you've nearly got it all. However invest in some decent room fans, dyson type, or invest in air conditioning for your higher floors, we were on level 2 so god only knows what it was like higher up!! When asked how our stay was we said too hot, the receptionist just said yes it is hot up there, with a smile... so, do something about it. …
Needed a central location hotel within walking distance of Paul Ainsworth's No.6 restaurant, and this was both. Free parking, and a warm welcome at reception, always bodes well. The room was clean, comfortable and stylish, with a little decanter of Gin and Sherry a nice touch. Did'nt use facilities really, other than the bar, which was perfectly good, although another member of staff on duty would have helped avoid the wait to get served on occasions. A very nice hotel, although a room rate over 300 pounds a night did seem a bit pricey, but would stay again.
This is the second time we have stayed in one of the Harbour group of hotels and the welcome at the desk both times is one of the best we have experienced in the world just a happy helpful welcome. From the minute we arrived every member of staff has been fantastic. This hotel has fantastic views,rooms and food as well, We like the harbour hotels the next time we’re have a free weekend we want to try another. Would we come back here would love to and probably going to again this year. It’s a pleasure to receive fantastic service…❤️
My wife and I had four very enjoyable days staying at the Padstow Harbour Hotel, from 8-11 May 2022. The view from our bedroom was beautiful, looking up the estuary. We ate well at 3 of Rick Stein's restuarants but the food at the Harbour Hotel was equally as good, and the view from the hotel restaurant was lovely. The staff were unfailingly caring and polite, and we would particularly like to commend John Tomkin and Jess Hawke on the front desk and Heather in Admin; nothing was too much trouble for them. During our stay we were able to visit, St Ives, Seal Island, The Eden Project, the Barbara Hepworth Museum and Sculpture Garden and King Arthur's Castle near Port Isaac. We would thoroughly recommend the hotel to any couple or family with similar interests and requirements.
Three night stay at the Harbour Hotel was pretty good, the issues in the restaurant we experienced in the past seem to have been resolved. All the staff throughout the hotel very pleasant and helpful. Our room was very clean and spacious and overlooked the garden and estuary BUT these lower ground floor rooms are under the dining room and there day starts at 6-45 am with the dragging of what seems like tables and chairs followed by waiting staff back and forth to the kitchen. This all starts again at around 6 -30 pm and continues till around 11-45 pm , one suggestion would be more appropriate footwear. We would go again but would definitely choose a different room.