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06/08/2017 07/08/2017
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    Old Custom House Inn

    Inn South Quay, Padstow PL28 8BL, England
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$256
    US$163
    SAVE US$93
    US$256
    US$163
    Traveller (137)
    Room & Suite (36)
    Dining (17)
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    Overview
    • Excellent35%
    • Very good40%
    • Average17%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “the pub” (63 reviews)
    “oyster bar” (8 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Pets Allowed
    Family Rooms
    4.0 Star Hotel
    All hotel details
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    Metropole Hotel
    1,438 reviews
    #4 of 8 hotels in Padstow
     
    St. Moritz Hotel
    940 reviews
    #1 of 4 hotels in Wadebridge
     
    The Longcross Hotel & Gardens
    398 reviews
    #2 of 4 hotels in Port Isaac
     
    Port Gaverne Hotel
    504 reviews
    #1 of 1 hotels in Port Gaverne
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (556)
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    There are newer reviews for Old Custom House Inn
    See the most recent reviews

    11 - 15 of 555 reviews

    Reviewed 4 weeks ago

    Stayed here for a night with my partner and it really is a nice place. The staff are incredibly friendly and the location is perfect, right on the harbour. I would of put 5 stars but the room did have a fair few stains on...More

    1  Thank Damien_mh
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 6 days ago

    Thank you for your lovely review. I am very pleased that you enjoyed your stay with us. We are continually checking rooms and redecorating wherever needed. I will pass your kind comments on to the staff. I hope you visit us again in the future.

    Reviewed 4 weeks ago via mobile

    This Hotel is basically a pub with rooms, however it's in a great location in Padstow harbour. On the plus side, the restaurant is good for dinner, we had lobster which was really well cooked. Beware the rooms have paper thin walls. As a result...More

    Thank mikepO1535MZ
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 6 days ago

    Thank you for your review. I am sorry to learn that you were not entirely happy with your stay. We care very much about our customers experience. We do have various room choices, from a standard double through to a luxury suite, we don't charge...More

    Reviewed 4 weeks ago via mobile

    The lady who served us was very rude and the food was dreadful. My partner had the dressed crab which she didn't like, for £16 we'd expected a lot better. I had the halloumi stack, it was revolting. The cheese and vegetables were slimy and...More

    Thank TravelTalker12
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 6 days ago

    Thank you for your review. I am sorry to learn that you were disappointed with your meals. If you had brought this to our attention we would have happily replaced them. We hope you will visit us again and experience our usual high standards.

    Reviewed 16 June 2017

    Wonderful service - great access to Padstow harbor. Rooms were clean and tidy. Staff was great. Only issue (noncritical) - we had to hike 5 flights of stairs to our room as there was no lift. Location was directly in the middle of the harbor...More

    Thank Bluedevil95
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 6 days ago

    Thank you for your lovely review. I am very pleased that you enjoyed your stay and hope you will visit us again in the future.

    Reviewed 9 June 2017

    This is a good Hotel without parking. There is a car park nearby which can be used (£8 /day) if you are lucky enough to find a space! The staff are friendly and the rooms are nicely decorated. I found the breakfast disappointing, mini boxes...More

    1  Thank dabernster
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 6 days ago

    Thank you for your review. I am pleased that the staff and rooms met your expectations. I am however disappointed that you were not so happy with your breakfast. I have passed your comments on to the kitchen and restaurant staff who will look into...More

    Metropole Hotel
    1,438 reviews
    #4 of 8 hotels in Padstow
     
    St. Moritz Hotel
    940 reviews
    #1 of 4 hotels in Wadebridge
     
    The Longcross Hotel & Gardens
    398 reviews
    #2 of 4 hotels in Port Isaac
     
    Port Gaverne Hotel
    504 reviews
    #1 of 1 hotels in Port Gaverne
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$149 - US$266 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 24
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Booking.com, LateRooms, Priceline, Agoda, Expedia, Cheap Tickets, TripOnline SA and Hotwire so you can book your Old Custom House Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • Padstow
    • Also Known As
    • Old Custom House Hotel Padstow ,
    • Old Custom House Padstow ,
    • Old Custom House Inn Padstow, UK - Cornwall
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    Traveller (137)
    Room & Suite (36)
    Dining (17)
    Hotel & Grounds (114)
    Bathroom (7)
    Family and Play Areas (2)
    Nearby
    Metropole Hotel
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    .15 km away
     
    Port Gaverne Hotel
    504 reviews
    9.96 km away
     
    St. Moritz Hotel
    940 reviews
    3.11 km away
     
    The Longcross Hotel & Gardens
    398 reviews
    8.18 km away
     
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    Nearby Attractions
    Padstow Harbour
    1,831 reviews
    .04 km away
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    Ask a question
    Questions & Answers
    Nabby_100
    14 April 2017|
    AnswerShow all 2 answers
    Response from EnglishTeacher7 | Reviewed this property |
    Yes, breakfast was included. It was absolutely delicious too - lots of variation!
    1
    Vote
    Kathy B
    22 March 2017|
    AnswerShow all 5 answers
    Response from OCHManagmentTeam | Property representative |
    Hi dogs are very welcome in the bar area.
    1
    Vote
    Chocolate79
    30 January 2016|
    Answer
    Response from juliecookie551 |
    There is a public car park opposite hotel at a charge of £8 for 24 hours
    0
    Votes
    Room Tips
    "Room 5 has an excellent view of the harbour"
    Read review
    "Expect to climb stairs depending on room location"
    Read review
    "Front rooms can be noisy early in the mornings"
    Read review
    "Book early."
    Read review
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